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Orion Vii recalls

There are 26 safety recalls on record for the Orion Vii, covering 10,905 vehicles in total across all the models in each campaign. Newest first.

Orion Vii recalls by model year

2012 42011 42010 52009 82008 112007 92006 92005 112004 132003 72002 62001 2

All recalls

SeatsReported January 19, 2016 · 408 vehicles affected
What is wrong
Daimler Buses North America (DBNA) is recalling certain model year 2010-2012 Orion VII transit buses manufactured April 5, 2010, to October 31, 2012, equipped with certain Recaro Ergo-M Commercial Bus Driver Seats. The affected seats have J-Brackets that may be missing welds which could allow the seat belt anchorage assembly to separate from the J-Bracket.
Risk
If the seatbelt anchorage assembly separates from the J-Bracket, the bus driver may not be properly restrained in the event of a crash, increasing their risk of injury.
Remedy
DBNA will notify owners, and dealers will inspect the seats to determine if welds are missing. Any J-Bracket that is missing welds will be removed and replaced, free of charge. The recall began on February 29, 2016. Owners may contact DBNA customer service at 1‑905‑403‑1111.

Recall number 16V017000 · Recall details

Engine and engine cooling: engineReported May 15, 2015 · 455 vehicles affected
What is wrong
Daimler Buses North America (DBNA) is recalling certain model year 2007-2012 Orion VII natural gas-powered transit buses manufactured January 1, 2007, to October 1, 2012. Excessive engine crankcase pressures may cause the 90-degree elbow of the vent tube assembly to detach from the crankcase ventilation breather, possibly allowing engine oil to come into contact with hot surfaces.
Risk
If the engine oil comes into contact with hot surfaces, it can increase the risk of a vehicle fire.
Remedy
Cummins will notify owners on behalf of DBNA, and dealers will secure the ends of the 90-degree elbow. In addition, the electronic control module (ECM) will be reprogrammed with software that can adjust the engine output under misfire conditions to limit crankcase pressures. These repairs will be performed free of charge. The recall began on June 12, 2015. Owners may contact DBNA at 1‑905‑403‑7807 or Cummins Inc. at 1‑800‑343‑7357.

Recall number 15V288000 · Recall details

Engine and engine cooling: engineReported March 5, 2014 · 455 vehicles affected
What is wrong
Daimler Buses North America (DBNA) is recalling certain model year 2007-2012 Orion VII transit buses manufactured January 2007 through October 2012 equipped with certain Cummins Westport Model ISL G engines. Condensation in the intake manifold may freeze during cold weather conditions and interfere with the proper operation of the intake manifold pressure sensor.
Risk
The improper operation of the sensor could induce elevated exhaust temperatures or flames from the exhaust pipe, increasing the risk of a vehicle fire or burn injury to a person near the exhaust pipe.
Remedy
Cummins Inc. and Cummins Wesport Inc. will notify owners, and authorized Cummins service facilities will upload a new ECM calibration, free of charge. The recall began on April 12, 2014. Owners may contact DBNA at 1‑905‑403‑7807 or Cummins Inc. at 1‑800‑343‑7357. Cummins' number for this recall is C1462 (for ISL G engines) or C1461 (for ISX12 G) engines.

Recall number 14V106000 · Recall details

Electrical systemReported September 27, 2013 · 3,009 vehicles affected
What is wrong
Daimler Buses North America Ltd. (DBNA) is recalling certain model year 2003-2008 Orion V and model year 2002-2010 VII buses equipped with Sure Power equalizers and DC-DC Converters. The specific potting compound used in the equalizers and convertors for insulation was found to be capable of conducting electricity after being exposed to heat.
Risk
Once electrically conductive, the material is capable of melting and burning, increasing the risk of a fire.
Remedy
DBNA will notify owners and Sure Power representatives will change out the equalizer and/or convertor, free of charge. The recall is expected to begin during November 2014. Owners may contact DBNA at 1‑905‑403‑1111.

Recall number 13V476000 · Recall details

Parking brake: driveline: air: chamberReported February 22, 2013 · 171 vehicles affected
What is wrong
Daimler Buses North America (DBNA) is recalling certain model year 2011-2012 Orion VII transit buses equipped with disc brakes using MGM brake components. In the affected vehicles, the brake chambers may leak pressure allowing the parking brake to drag when it is supposed to be released. Brake dragging could lead to overheated brake components.
Risk
Overheated brake components could result in a fire.
Remedy
DBNA will notify owners and will replace the affected brake chambers, free of charge. The safety recall began on March 7, 2013. Owners may contact Daimler Buses North America at 1‑800‑882‑8054.

Recall number 13V056000 · Recall details

Engine and engine cooling: engine: other fuel types: turbo/superchargerReported September 13, 2012 · 187 vehicles affected
What is wrong
Daimler Buses North America (DBNA) is recalling certain model year 2004-2008 Orion V and model year 2005-2006 Orion VII transit buses equipped with John Deere Compressed Natural Gas (CNG) turbocharged engines. The turbine or compressor wheel may fail, resulting in subsequent damage to the engine and/or an oil leak.
Risk
Failure of the turbine or compressor wheel may result in smoke, fire, and stalling, increasing the risk of a crash.
Remedy
DBNA will notify owners. The remedy for this issue is still under development. The safety recall began on September 28, 2012. Owners may contact Daimler Buses North America at 1‑800‑882‑8054.

Recall number 12V447000 · Recall details

Engine and engine coolingReported August 15, 2011 · 96 vehicles affected
What is wrong
Daimler buses north america (dbna) is recalling certain model year 2010 orion vii transit buses manufactured from november 2010 through january 2011, equipped with a cummins isb, isx, isc, or isl diesel engine. The v-band clamp assembly, part numbers q187684, q187685, and q187686, used to connect the inlet and outlet cone sections to the diesel oxidation catalyst (doc)/diesel particulate filter (dpf) include a t-bolt which can fracture and fail when subjected to stress or load. A fracture or failure of the t-bolt may cause the clamp to loosen and the inlet or outlet sections attached to the doc/dpf housing to disconnect.
Risk
If the inlet or outlet sections disconnect, hot exhaust gases can vent prior to exiting the tailpipe, creating the risk of combustion and a fire. If both clamps fail, there is a risk in some applications that the doc/dpf housing may detach completely, creating a road hazard.
Remedy
Dbna is working with cummins to identify and notify owners of the recall campaign. Repairs will be performed by authorized cummins dealers free of charge. The safety recall began on october 12, 2011. Owners may contact cummins at 1‑812‑377‑5000 or dbna at 905‑403‑1111.

Recall number 11V421000 · Recall details

Latches/locks/linkages: doors: latchReported April 1, 2011 · 2 vehicles affected
What is wrong
Daimler buses is recalling certain model year 2008 orion vii transit buses manufactured from june 13-16, 2008, and equipped with teeter lever assemblies. There is insufficient engagement between the teeter lever base and the cam plate.
Risk
Failure of the teeter lever assembly will cause the rear side exit door to operate improperly. A passenger leaning on or forced against the door could fall through the door and sustain injuries.
Remedy
Daimler buses is working with vapor bus to repair the affected buses free of charge. The safety recall began on april 29, 2011. Owners may contact daimler buses at 1‑800‑716‑7566.

Recall number 11V214000 · Recall details

Power train: clutch assembly: pedal/hand lever(motorcycle)Reported January 21, 2010 · 426 vehicles affected
What is wrong
Daimler buses is recalling certain orion transit buses equipped with the morse remote throttle control. The morse remote throttle control panel is located in the engine compartment and a switch on it is labeled, "throttle"; "off" or "front" and "on" or "rear" selecting the active engine control station. If a person operating the engine from the "rear" position (at the engine) fails to place the switch in the "off" or "front" position and the engine RPM was set to above idle during maintenance for example, when the bus is started from the driver's station the engine could change to the higher RPM resulting in unwanted engine power.
Risk
The bus could accelerate at a higher rate than anticipated increasing the risk of a crash.
Remedy
Daimler will provide instructions to modify the wiring to the morse throttle control switch. This service will be performed free of charge. The safety recall began on april 1, 2010. Owners may contact daimler buses at 1‑800‑716‑7466.

Recall number 10V015000 · Recall details

Interior lightingReported October 20, 2009 · 368 vehicles affected
What is wrong
Daimler buses of north america is recalling certain model year 2002 through 2009 orion transit buses equipped with luminator horizon LED side destination signs. The connector board can corrode due to an accumulation of moisture under the connector.
Risk
A short could occur, possibly causing smoke and a fire.
Remedy
Orion will notify owners and the buses will be repaired by luminator free of charge. Please see luminator's defect report 09e-054. The safety recall is expected to begin during november 2009. Owners may contact luminator at 1‑972‑516‑3033 or orion at 1‑800‑716‑7466.

Recall number 09V413000 · Recall details

Visibility: glass, side/rearReported August 7, 2009 · 824 vehicles affected
What is wrong
Daimler bus north america is recalling certain model year 2006 through 2009 orion vii transit buses manufactured from december 2007 through july 2009. The passenger windows have a tip-in transom window which is attached by screws. These screws may loosen and the window may dislodge and fall into the bus.
Risk
A collapsing window could injure passengers.
Remedy
An interim notice was sent to owners on october 21, 2009 instructing them to check that the screws are properly tightened and to inspect them periodically. A permanent repair is now available and owners will be provided instructions to repair the buses free of charge. An owner notification advising owners about the permanent free remedy will be mailed on or about august 27, 2010. Owners may contact daimler buses north america at 1‑800‑716‑7466.

Recall number 09V318000 · Recall details

Visibility: glass, side/rearReported June 11, 2009 · 286 vehicles affected
What is wrong
Orion is recalling 286 model year 2007 through 2009 transit buses manufactured between december 2007 and april 2009. The bond of the glass to the aluminum frame of the passenger windows is not adequate enough to hold the window attached to the frame.
Risk
The window could dislodge from the bus while in operation, possibly becoming a road hazard to other motorists which could result in a vehicle crash.
Remedy
Orion will notify owners and the moving window portion will be replaced free of charge. The safety recall is expected to begin on or before july 15, 2009. Owners may contact hehr international at 1‑989‑845‑3067 or orion at 1‑800‑716‑7466.

Recall number 09V215000 · Recall details

Electrical systemReported April 15, 2009 · 380 vehicles affected
What is wrong
Daimler buses is recalling 380 my 2008-2009 vii buses configured with a mobile climate control (mcc) heater and those with a mcc defroster manufacturer from october 2008 - march 2009 only. The blower motor mount screws may not have the proper torque. If the four blower motor mount screws disconnect, the bracket can move possibly causing an electrical terminal short circuit.
Risk
A short circuit can result in a fire.
Remedy
Mcc will inspect the buses for incorrect torque on blower mounts and torque the screws correctly as required free of charge. If the inspection reveals any damage to the affected components, additional repairs will be made as necessay. The recall is expected to begin during may 2009. Owners may contact daimler buses at 905‑403‑7807.

Recall number 09V121000 · Recall details

Seats: front assembly: seat heater/coolerReported March 25, 2009 · 804 vehicles affected
What is wrong
Daimler bus is recalling 804 my 2006-2009 transit buses equipped with a new york custom seat heater. Currently, the terminal connection of the seat heater is immediately located next to the seat bus bar. Should conductive material or debris, such as a washer, enter between the terminal connection and the seat bus bar, a short circuit could occur.
Risk
A short circuit between the seat bus bar and the adjacent terminal connection could overheat the wire, possibly resulting in a fire.
Remedy
Dealers will inspect buses for debris and will relocate the terminal connection away from the bus bar. This service will be performed free of charge. The recall is expected to begin during april 2009. Owners may contact daimler buses at 905‑403‑7807.

Recall number 09V099000 · Recall details

Engine and engine cooling: engine: dieselReported September 29, 2008 · 175 vehicles affected
What is wrong
Daimler buses is recalling 175 my 2004-2008 orion v and vii buses equipped with a cummins isl diesel engines. Due to various alternator cable routing configurations, it may be possible for the cable to rub on engine components.
Risk
When the cable rubbing is not detected during regular maintenance inspections, the insulation can rub to expose the electrified cable. Arcing can cause a fire to occur.
Remedy
Daimler buses will reroute the alternator cable to ensure that the cable does not contact engine components. The recall is expected to begin on or before january 2009. Owners may contact daimler buses at 1‑800‑716‑7466.

Recall number 08V480000 · Recall details

Engine and engine coolingReported August 28, 2007 · 71 vehicles affected
What is wrong
On certain transit buses equipped with cummins engines configured with diesel particulate filters (dpf) and ultra compact modules (ucm), the ucm may fail. The ucm is located in a wiring harness inside the engine compartment on the curb side.
Risk
The engine may stall and the ucm may fail causing a fire.
Remedy
Owners will be provided with instructions and parts to replace the 5 amp circuit breaker with a 2 amp fuse to mitigate the failure of the ucm from subsequently causing a fire. The recall began on january 25, 2008. Owners may contact dcbusna/orion bus at 905‑403‑7832.

Recall number 07V379000 · Recall details

Engine and engine cooling: exhaust systemReported July 26, 2007 · 96 vehicles affected
What is wrong
On certain transit buses built with cummins isl engines, the exhaust elbow was incorrectly assembled and welded during production. The upper flange has a butt type weld instead of a fillet type weld.
Risk
An exhaust system that is not maintained to ensure that there are no leaking sections can cause heat damage to surrounding components increasing the risk of a fire.
Remedy
Owners will be reimbursed for the replacement of the exhaust elbow. The recall began during september 2007. Owners may contact orion at 1‑800‑716‑7466.

Recall number 07V326000 · Recall details

Engine and engine cooling: cooling system: hoses/lines/piping/fittingsReported July 20, 2007 · 34 vehicles affected
What is wrong
On certain transit buses equipped with configuration fc510 high pressure fan motor hoses, the wrong hose specification was selected.
Risk
The hydraulic cooling fan pressure hose may exhibit an oil leak. Oil leak in the presence of an ignition source, could result in a fire.
Remedy
Daimlerchrysler/orion bus has replaced the hoses on all vehicles involved in this recall.

Recall number 07V310000 · Recall details

Service brakes, airReported December 22, 2006 · 250 vehicles affected
What is wrong
On certain buses equipped with a graham white brake air dryer model qba15, the brake air dryer timer does not function properly. The air entering into the brake system may not have the moisture removed. If not properly drained, small ice crystals may form in the brake system preventing the system to operate the brakes properly.
Risk
The bus may not perform as expected when stopping, increasing the risk of a crash.
Remedy
Daimlerchrysler is working with graham white to develop a remedy. Owners are being asked to inspect the wet brake air tank for moisture by using a manual drain. Only two customers are involved and have been contacted.

Recall number 06V492000 · Recall details

Fuel system, other: delivery: fuel pumpReported September 13, 2005 · 96 vehicles affected
What is wrong
On certain transit buses equipped with cummins isb-02 diesel engines built with emc controlled fuel lift pumps. Erratic voltage supply to the fuel lift pump causes premature electric brush wear internal to the fuel lift pump. This premature wear could result in fuel lift pump failure and in some cases may cause an engine stall condition.
Risk
Should the engine stall, a vehicle crash could occur.
Remedy
Cummins, in conjunction with orion, will notify owners and repair the engines by emc recalibration and replacement of the fuel lift pump at no charge to the customer. Owners may contact cummins assistance center at 1-800-diesels or orion at 1‑315‑223‑5100.

Recall number 05V406000 · Recall details

Structure: body: doorReported June 14, 2005 · 1,092 vehicles affected
What is wrong
On certain commercial buses equipped with vapor door assemblies, the two piece curved connecting rods when used as an element of the door actuation linkage in conjunction with a vapor medium pneumatic differential engine, may be subject to fatigue failure resulting in bending or breaking of the connecting rod.
Risk
A broken connecting rod can allow the door panel to move freely in an uncontrolled manner, leaving passengers inside the vehicle unprotected by the door panel and enabling a protruding door panel to strike persons or objects outside the vehicle.
Remedy
Orion is working with vapor bus international to notify owners and have the repair performed on their vehicles. The remedy consists of replacing the two piece connecting rod with a one piece connecting rod. Owners may contact orion bus at 905‑403‑7832 or vapor at 847‑777‑6400.

Recall number 05V282000 · Recall details

Fuel system, dieselReported March 2, 2005 · 302 vehicles affected
What is wrong
On certain transit buses, the fuel lift pump could fail in a manner which results in engine fuel starvation, which could result in a stall condition. Potential lift pump failure modes include: brush wear out, bushing failure, rotor tab insert failure, or any other failure mode that would cause the fuel pumping element to stop spinning.
Risk
If the fuel lift pump pumping element stops spinning and the fuel pumping vanes stop in a location which blocks fuel flow through the lift pump, the engine will be starved of fuel. Fuel starvation could cause low engine power, engine misfire, or engine stall. Prior to the engine stalling, the operator could experience low engine power, engine misfire, and/or dash-mounted fault lamp illumination.
Remedy
Cummins is conducting the owner notification and remedy for this campaign. Owners may contact cummins at 1‑800‑343‑7357 or orion bus at 905‑403‑7807.

Recall number 05V079000 · Recall details

Steering: linkages: tie rod assemblyReported February 16, 2005 · 59 vehicles affected
What is wrong
On certain transit busses equipped with arvinmeritor urresko tie rod clamps, heat treatment of clamps created a surface hardness that could lead to a fracture of the clamps.
Risk
In the event of a crack, the clamps could break off affecting toe-in and alignment. The tie rod can come loose resulting in steering loss and a crash could occur without prior warning.
Remedy
Arvinmeritor is conducting the owner notification and remedy for this campaign. Owners may contact arvinmeritor at 1‑866‑668‑7221 or orion bus at 905‑403‑7832.

Recall number 05V058000 · Recall details

Latches/locks/linkagesReported September 13, 2004 · 452 vehicles affected
What is wrong
On certain buses, the battery storage sliding tray locking toggle was not tightened sufficiently. The battery door can open allowing the battery tray to slide out from the stored position.
Risk
This could cause an obstacle, which could result in a crash.
Remedy
Dealers will inspect and add a locking pin to keep the battery tray from sliding. Orion has not yet provided an owner notification schedule for this campaign. Customers may also contact orion at 1‑905‑403‑7832.

Recall number 04V447000 · Recall details

Suspension: rear: axle: non-powered axle assemblyReported August 30, 2004 · 155 vehicles affected
What is wrong
On certain buses, the assembly of the walking beam connection to the rear suspension exhibits loose or breaking of bolts due to misaligned spacers.
Risk
The bolts attaching the rear axle to the walking beam suspension can break. The axle moves upward causing the tire to contact the wheelwell. Partial rear wheel axle alignment is lost. The vehicle exhibits a braking effect on the rear wheel.
Remedy
Dealers will inspect and replace the spacer with one that will provide proper alignment where needed and confirm torque. The recall began july 14, 2005. Owners should contact orion at 1‑905‑403‑7832.

Recall number 04V425000 · Recall details

Fuel system, other: storageReported August 19, 2004 · 252 vehicles affected
What is wrong
Certain buses equipped with compressed natural gas fuel containers, model alt823d, p/n 1273147, do not conform to the requirements of federal motor vehicle safety standard no. 304, 'compressed natural gas fuel container integrity.' the ngv container's pressure relief devices fail to timely and fully activate as required by the standard.
Risk
In the event of a vehicle fire with the fuel system roof enclosure removed or opened, the fuel container's pressure relief devices may not activate as they are designed to do and the fuel container could rupture and explode. Such an explosion could cause serious injuries or death to occupants of the bus or to persons outside the bus.
Remedy
Structural composites will notify the orion bus owners. Structural composites has not yet provided the agency with a finalized remedy. Owners should contact sci at 1‑909‑444‑2503 or orion at 1‑905‑403‑7832.

Recall number 04V411000 · Recall details

Questions about the Orion Vii recalls

How do I check if my Orion Vii has an open recall?

Enter your VIN in the VIN decoder on this page to see the recalls for your exact model and year, then confirm with any dealer of the brand or the manufacturer, who can tell you whether the repair was already done on your car.

Do I have to pay for a recall repair?

No. Safety recall repairs are free at any authorized dealer of the brand, even if the car is out of warranty or you are not the first owner.

How many recalls does the Orion Vii have?

26, covering seats, engine and engine cooling and electrical system.

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