The worst 2018 Peterbilt 320 problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
Recalls 4
Suspension: multiple axle
- What is wrong
- PACCAR Incorporated (PACCAR) is recalling certain 2015-2023 Peterbilt 320 and 520 refuse trucks equipped with Haulmaax/EX suspensions. The suspension tracking rod brackets may fail and detach from the forward drive axle, causing the axle to become unstable.
- Risk
- An unstable axle can decrease vehicle stability and control, increasing the risk of a crash.
- Remedy
- Dealers will inspect the welds and add an additional bracket between the tracking rod bracket and axle housing, as necessary, free of charge. Owner notification letters are expected to be mailed February 14, 2023. Owners may contact Peterbilt's customer service at 1‑940‑591‑4220. PACCAR's number for this recall is 22PBL.
Recall number 22V939000 · Recall details
Steering: column
- What is wrong
- PACCAR Incorporated (PACCAR) is recalling certain 2015-2021 Peterbilt 320 and 520 vehicles. The steering column support structure may crack or break in certain right-hand, stand-up drive models.
- Risk
- If the steering column loosens from the mounting structure, steering control can become affected, increasing the risk of a crash.
- Remedy
- PACCAR will notify owners, and dealers will inspect the 520 models right hand stand-pp steering column structure and replace it if cracks are present, as well as add additional support brackets to the new (if replaced) or existing structure, free of charge. Additionally, for the 520 models, dealers will install a large gusset with triangulating support for the column bracket, free of charge. Owner notification letters were mailed July 30, 2021. Owners may contact Peterbilt customer service at 1‑940‑591‑4220. PACCAR's number for this recall is 21PBA.
Recall number 21V004000 · Recall details
Service brakes, air
- What is wrong
- PACCAR Incorporated (PACCAR) is recalling certain 2016-2020 Peterbilt 320 and 520 vehicles with dual foot valves and a liftable tag or tri-drive rear axles. The rear brake signal hose may be missing a quick release valve, possibly causing a delay in their brake release timing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Disc Brakes."
- Risk
- A delayed brake release may increase the risk of crash.
- Remedy
- PACCAR will notify owners, and dealers will check the vehicles for a quick release valve, installing one as necessary, free of charge. The recall began March 24, 2020. Owners may contact PACCAR customer service at 1‑940‑591‑4220. PACCAR's number for this recall is 20PBB.
Recall number 20V132000 · Recall details
Exterior lighting: tail lights
- What is wrong
- PACCAR Incorporated (PACCAR) is recalling certain 1990-2020 Peterbilt 320 and 520 vehicles built with specific amber rear turn signals. The turn signals may also light up with the stop/tail lights when the brakes are applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
- Risk
- Rear Turn signals that illuminate at the same time as the brake lights may create confusion and impair the effectiveness of the brake lights, increasing the risk of a crash.
- Remedy
- PACCAR will notify owners, and for trucks with rear amber lights, dealers will add a jumper harness between the chassis electrical harness and amber tail lights, free of charge. The recall began August 1, 2019. Owners may contact PACCAR customer service at 1‑940‑591‑4220. PACCAR's number for this recall is 19PBC.
Recall number 19V452000 · Recall details
See all 4 recalls for the 2018 Peterbilt 320
Defect investigations
Quarter Fender Failures
The Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE21-015) based on one Vehicle Owner Questionnaire (VOQ) and supporting fleet reports. The reports indicated that the subject quarter fenders were prone to cracking and/or separation.After a comprehensive review of the data related to the quarter fender failures on the subject vehicles, ODI did not identify the existence of a safety-related defect trend. Quarter fender failures resulted in a warranty claim rate less than one percent (<1%) of the total vehicle population. All separations, including those due to tread separations, road hazards, etc., accounted for less than point one percent (<0.1%) of the total vehicle population.ODI discovered that the minimum recommended gap between the top of the quarter fender and the bottom of the trailer was not known or being followed. The optional quarter fenders were supplied by Fontaine Spray Systems (FSS), who recommended a two inch (2) gap. ODI analyzed the claim data using a calculated gap. A calculated gap using the top of the quarter fender flap and assuming the trailer is level with the top of the fifth wheel hitch was necessary, as PACCAR doesn't know specifically what trailer a purchaser will couple to the tractor. It is safe to assume no trailers on the market extend below the upper fifth wheel plate, but many do provide additional clearance over the wheels where the quarter fenders are located. ODI determined that 94 percent of warranty claims and 84 percent of separations violated FSS' recommendation.ODI confirmed that the VOQ vehicle and the fleet report vehicles also violated FSS' recommended gap. In one fleet the gap was negative point three inches (-0.3).PACCAR has updated its vehicle specification process and issued a customer advisory notice to existing owners. In light of the low rate of reported failures and separations, further use of agency resources does not appear to be warranted. The closing of this investigation does not constitute a finding by the federal safety agency that no safety-related defect exists. The agency reserves the right to take further action if warranted by the circumstances.
PE20015
Technical service bulletins for the 2018 Peterbilt 320 27
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- 7/700 Service Agreement
- "Kenworth: Dealers should check the chassis list and SIR weekly for VIN changes
- Info Only Unnecessary starter replacements can result from customer complaints regarding engine starting...
- Info Only
- The service information for Bendix Air Dryer maintenance is being updated to include new procedures.
- Due to major data carriers phasing out 3G networks, chassis currently utilizing first generation Peoplenet...
- Fix-As-Fail – Due to undersupply issues, only a limited supply of Diesel Exhaust Fluid (DEF) sensors are...
- An engine software update is required to resolve OBD system readiness, DEF doser diagnostics, and otherOBD...
- Information Only – Windshield washer pumps have a high No Trouble Found rate
- Fix as Fail: Peterbilt has introduced an improved mounting bracket for low mount air tanks for vehicles...
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Questions about the 2018 Peterbilt 320
Is the 2018 Peterbilt 320 reliable?
Owners have filed 0 complaints about the 2018 Peterbilt 320.
What is the most common problem with the 2018 Peterbilt 320?
There are not enough complaints to tell.
How many recalls does the 2018 Peterbilt 320 have?
4 recalls, covering suspension, steering and service brakes, air.
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