Info Only Unnecessary starter replacements can result from customer complaints regarding engine starting...

Bulletin number

32-025 (32-025)

Component

Engine

Summary

Info Only Unnecessary starter replacements can result from customer complaints regarding engine starting issues. A new Starter Troubleshooting Guide has been created to provide a comprehensive list of starting system checks, which should reduce unnecessary starter replacements and associated warranty claims. Engine starting system warranty claims now require a completed Starter Checklist, a Battery Pack Midtronics Report, and a Cable Drop Midtronics Report. Claims filed without these documents may be denied.

Owners of these vehicles have filed 9 complaints in the engine category.