2016 Peterbilt 384 Problems: 0 Complaints, 4 Recalls

The worst 2016 Peterbilt 384 problems

Ranked by number of owner complaints. Mileage and cost come from what owners wrote.

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Electronic stability control (ESC)Reported April 6, 2020 · 460,515 vehicles affected

What is wrong: PACCAR Incorporated (PACCAR) is recalling certain 2008-2019 Peterbilt 330, 335, 337, 340, 348, 365, 367, 384, 386, 387, 388, 389, 567, 579 and 587 vehicles and 2008-2020 Kenworth T170, T270, T370, T660, T680, T800, T880, and W900 vehicles equipped with NAMUX Software. In the event that the Anti-lock Brake System (ABS) loses battery and/or ignition power to the controller, the dash warning light for the ABS may not illuminate to warn the driver of the loss of ABS. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems," and 136, "Electronic Stability Control System on Heavy Vehicles."
Risk: If the driver unknowingly operates the vehicle without the ABS functioning, there would be an increased risk of a crash.
Remedy: PACCAR will notify owners, and dealers will update the NAMUX software within the cab control module, free of charge. PACCAR issued owners an interim notification on June 4, 2020. The recall began May 26, 2020. Owners may contact Kenworth customer service at 1‑425‑828‑5888 or Peterbilt customer service at 1‑940‑591‑4220. PACCAR's number for this recall is 20pbc AND 20KWB.

Recall number 20V199000 · Recall details

Steering: linkages: tie rod assemblyReported September 22, 2017 · 17,737 vehicles affected

What is wrong: PACCAR Incorporated (PACCAR) is recalling certain 2016 Peterbilt 220, 320, 325, 330, 337, 348, 365, 367, 382, 384, 386, 389, 389G, 567, 579 and 587 trucks and Kenworth K170, T170, T270, T370, T440, T470,T660, T680, T800, T880, and W900 trucks equipped with certain Spicer D or E series steer axles. The castellated nut on the steer axles may not be properly torqued, allowing the tie rod to loosen.
Risk: If the tie rod loosens, it may disconnect from the steering knuckle, causing a complete loss of steering and increasing the risk of a crash.
Remedy: PACCAR will notify owners, and dealers will inspect the torque of the castellated nut and tie rod, tightening it as necessary. If the tie rod stud and knuckle on units cannot be sufficiently torqued, the dealer will replace the knuckle and tie rod end assembly, free of charge. The recall began on November 13, 2017. Owners may contact Peterbilt customer service at 1‑940‑591‑4000 or Kenworth customer service at 1‑425‑828‑5000. PACCAR's number for this recall is P817-C.

Recall number 17V593000 · Recall details

Power train: manual transmissionReported October 9, 2015 · 27 vehicles affected

What is wrong: Paccar (Paccar Incorporated) is recalling certain 2016 Kenworth T680, T800, and T880 trucks manufactured January 5, 2015, to January 7, 2015 and 2016 Peterbilt 367, 384, 567, and 579 trucks manufactured January 2, 2015, to January 9, 2015 and equipped with Eaton Fuller FR 10-speed manual transmissions. In the affected vehicles, when the transmission shift lever is moved from reverse to neutral, the reverse gear may stay engaged. When the transmission shift lever is moved from reverse to a forward gear position, the transmission may mechanically lock because both the reverse gear and forward gear are simultaneously engaged.
Risk: Even though the transmission has been shifted out of reverse into neutral, the vehicle may unexpectedly move backwards, increasing the risk of a crash.
Remedy: Paccar will notify the owners, and dealers will inspect and repair the affected transmissions if necessary, free of charge. The recall began on December 4, 2015. Owners may contact Kenworth customer service at 1‑425‑828‑5000 or Peterbilt customer service at 1‑940‑591‑4000. Paccar's numbers for this recall are 15KWM (Kenworth) and 1015N (Peterbilt).

Recall number 15V639000 · Recall details

Electrical system: alternator/generator/regulatorReported July 22, 2015 · 288 vehicles affected

What is wrong: PACCAR Incorporated (PACCAR) is recalling certain model year 2012-2016 Peterbilt 365, 367, 384, 386, 388, 389, 567, 579, and 587 trucks manufactured January 13, 2011, to April 20, 2015. The affected trucks, equipped with extended-body Leece Neville alternators, have alternator charge cables that may chafe against a formed metal freon discharge line.
Risk: If the alternator cable rubs through its insulation, an electrical short may occur, increasing the risk of a fire.
Remedy: Peterbilt will notify owners, and dealers will reroute the alternator charge cable away from the metal freon line and install a plastic insulator on the cable end, free of charge. The recall began on September 23, 2015. Owners may contact Peterbilt customer service at 1‑940‑591‑4000. Peterbilt's number for this recall is 715-K.

Recall number 15V456000 · Recall details

Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.

Used buying checklistWhat to check on a 2016 Peterbilt 384 before you buy

Is the 2016 Peterbilt 384 reliable?

Owners have filed 0 complaints about the 2016 Peterbilt 384.

What is the most common problem with the 2016 Peterbilt 384?

There are not enough complaints to tell.

How many recalls does the 2016 Peterbilt 384 have?

4 recalls, covering electronic stability control (esc), steering and power train.

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