The worst 2014 Peterbilt 382 problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
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Recalls 6
Seat belts
- What is wrong
- Rush Truck Centers of Texas, LP (Rush), doing business as Custom Vehicle Solutions, is recalling certain modified 2011-2016 Peterbilt 337 trucks manufactured March 26, 2010, to March 9, 2015, modified 2013-2015 Peterbilt 348 trucks manufactured May 14, 2012, to March 25, 2014, and modified 2014 Peterbilt 382 trucks manufactured on November 1, 2013. The affected trucks, converted from conventional day cabs to crew cabs, may be equipped with seat belt anchorage assemblies that may come unanchored when under load. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 210, "Seat Belt Assembly Anchorages."
- Risk
- If the seat belt anchor pulls away, the seat occupant may not be properly secured in the event of a crash, increasing the risk of occupant injury.
- Remedy
- Rush will notify owners, and dealers will repair the vehicles free of charge. The recall began on, July 16, 2015. Owners may contact Rush customer service at 1‑713‑766‑3007.
Recall number 15V365000 · Recall details
Engine and engine cooling: engine
- What is wrong
- PACCAR Incorporated (PACCAR) is recalling certain model year 2010-2016 Kenworth T440, T800, and W900 trucks manufactured August 31, 2009, to April 20, 2015, and 2008-2015 Peterbilt 320, 337, 348, 365, 382, and 384 trucks manufactured July 27, 2007, to April 28, 2015, and equipped with certain Cummins Westport ISL G engines. Excessive engine crankcase pressures may cause the 90-degree elbow of the vent tube assembly to detach from the crankcase ventilation breather, possibly allowing engine oil to come into contact with hot surfaces.
- Risk
- If engine oil comes into contact with a hot surface, there is an increased risk of a fire.
- Remedy
- Cummins will notify owners on behalf of PACCAR, and Cummins service centers will administer the repairs which include securing the ends of the 90-degree elbow and reprogramming the electronic control module (ECM) with software that can adjust the engine output under misfire conditions to limit crankcase pressures. These repairs will be performed free of charge. The recall began on June 12, 2015. Owners may contact Kenworth customer service at 1‑425‑828‑5000, Peterbilt customer service at 1‑940‑591‑4000 or Cummins Inc. at 1‑800‑343‑7357. PACCAR's number for this recall is 15KWH and 515-G.
Recall number 15V309000 · Recall details
Equipment: other: labels
- What is wrong
- PACCAR Incorporated (PACCAR) is recalling certain model year 2006-2016 Peterbilt 587, 579, 567, 389, 388, 387, 385, 382, 379, 378, 367, 365 and 357 trucks manufactured July 25, 2005, to February 26, 2016. The affected vehicles may be equipped with Tire and Rim Certification Labels that list a tire pressure below the actual correct amount. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 120, "Tire selection and rims and motor home/recreation vehicle trailer load carrying capacity information for motor vehicles with a GVWR of more than 4,536 kilograms (10,000 pounds)."
- Risk
- If the tires are underinflated due to the incorrect inflation pressure listed on the label, the truck may not be able to carry the maximum gross vehicle weight rating (GVWR) load listed without experiencing tire failure which would increase the risk of a crash.
- Remedy
- Peterbilt will notify owners and mail them a corrected Tire and Rim certification label, free of charge. The recall began on June 19, 2015. Owners may contact Peterbilt customer service at 1‑940‑591‑4000. PACCAR's number for this recall is 215-D.
Recall number 15V132000 · Recall details
Engine and engine cooling: engine
- What is wrong
- PACCAR Inc, is recalling certain model year 2014-2015 Kenworth T440, T660, T800, and W900 tractor trailers manufactured January 23, 2013, through February 4, 2014, and certain model year 2014-2015 Peterbilt 320, 365, 382, 384 tractor trailers manufactured January 21, 2013, through February 5, 2014, and equipped with certain Cummins Westport Model ISL G and ISX12 G engines. Condensation in the intake manifold may freeze during cold weather conditions and interfere with the proper operation of the intake manifold pressure sensor.
- Risk
- The improper operation of the sensor could induce elevated exhaust temperatures or flames from the exhaust pipe, increasing the risk of a vehicle fire or burn injury to a person near the exhaust pipe.
- Remedy
- PACCAR will notify owners, and authorized Cummins service facilities will upload a new ECM calibration, free of charge. The recall began on April 12, 2014. Customers may contact PACCAR at 1‑425‑468‑7400. Paccar's recall numbers associated with this campaign are 14KWG (Kenworth), and 214-C (Peterbilt).
Recall number 14V086000 · Recall details
Seat belts
- What is wrong
- PACCAR Incorporated (PACCAR) is recalling certain model year 2014 Kenworth T660, T680, T700,T800, T880, W900, T440, T470, T370, T270, T170, C500, and C550 chassis manufactured between August 7, 2013, and October 31, 2013, and Peterbilt 320, 325, 330, 337, 348, 365, 367, 382, 384, 386, 388, 389, and 587 chassis manufactured between August 7, 2013, and November 3, 2013, and equipped with IMMI-brand L9 seat belt buckles. When the button is pressed to release the seat belt, the latch plate can become partially engaged with the buckle, making the seat belt difficult to unlatch. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 209, "Seat Belt Assemblies."
- Risk
- If the latch plate remains partially engaged after the button is pressed, egress from the vehicle could be hindered which would increase the risk of injury in the event of an emergency.
- Remedy
- PACCAR will notify owners, and dealers will inspect and replace the seat belt buckles, as necessary, free of charge. The recall began on March 31, 2014. Owners may contact PACCAR at 1‑425‑468‑7400. Kenworth's number for this campaign is 14KWC. Peterbilt's number for this campaign is 114-B.
Recall number 14V013000 · Recall details
Electrical system: ignition: switch
- What is wrong
- PACCAR is recalling certain model year 2014 Kenworth T170, T270, T370, T470, T660, T680, T800, T880, and W900 trucks manufactured May 6, 2013, through May 17, 2013; and model year 2014 Peterbilt 330, 337, 348, 365, 367, 382, 384, 386, 388, 389, 389K, 567, 579 and 587 trucks manufactured May 1, 2013 through May 17, 2013. An internal defect in the ignition switch causes the starter to engage when a key is partially inserted, before the key is turned.
- Risk
- Unintended engine startup could cause injury to a person working in the engine compartment. Vehicles with standard transmissions may experience unexpected movement, which may result in personal injury or a crash.
- Remedy
- PACCAR will notify owners, and dealers will replace affected ignition switches, free of charge. The recall began on June 14, 2013. Owners may contact Kenworth at 1‑425‑828‑5000 or Peterbilt at 1‑940‑591‑4000. Kenworth's recall campaign number is 13KWF. Peterbilt's recall campaign number is 0513-E.
Recall number 13V222000 · Recall details
See all 6 recalls for the 2014 Peterbilt 382
Defect investigations
Intermittent Loss of Power Steering Assist
On May 1, 2020, the Office of Defects Investigation (ODI) opened PE20006 to investigate complaints of intermittent loss of power steering assist in Daimler Truck North America (DTNA), Volvo Trucks of North America (Volvo) and PACCAR vehicles equipped with a ZF/TRW (TRW) THP60 steering gear. The investigation focused on 2010-2020 DTNA Freightliner Cascadia, M2 and WST; Volvo VN, VAH and VHD and PACCAR 337, 365, 389, 567, 579 model vehicles.Field reports and interviews with fleet drivers allege that high power steering fluid temperatures could result in internal seal and bearing failures causing pressure fluctuation, affecting left and right-hand turns. The inability of the driver to steer the vehicle as intended can increase the risk of a crash and injury. ODI analyzed data provided by TRW, DTNA, Volvo, and PACCAR in response to individual information request letters.ODI found that most failures occurred within the first two years and/or 50,000 miles of service.  The claim rate decreased with time and miles in service and remained less than 0.5%. ODI normalized data from each of the manufacturers and determined that there was not a substantial difference in the failures.Additionally, TRW improved a seal in the steering gear in December 2015.Trucks built on or after 2016 (as 2017 and newer model years) show a decreasing trend of failures. In view of the overall low failure rate, the nature of early-life failure, and failure rate trending downward for model years 2017 and newer, this Preliminary Evaluation (PE) is closed. The closing of this investigation does not constitute a finding by the federal safety agency that a safety-related defect does not exist.The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to
PE20006
Technical service bulletins for the 2014 Peterbilt 382 21
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- "Kenworth: Dealers should check the chassis list and SIR weekly for VIN changes
- Info Only Unnecessary starter replacements can result from customer complaints regarding engine starting...
- The service information for Bendix Air Dryer maintenance is being updated to include new procedures.
- Information Only – Windshield washer pumps have a high No Trouble Found rate
- Fix as Fail: For all conventional models, except 387/587, equipped with Side-of-Cab (“SOC”) exhaust and...
- Information Only: This bulletin provides dealers with a battery warranty quick reference guide to ensure...
- Information only: Hendrickson Softek front axle maintenance intervals and requirements.
- Information Only: Proper jump-starting voltage will eliminate high voltage related issues and equipment...
- Information Only – Vehicles may have the connector seals on the wheel speed sensor incorrectly installed,...
- Information Only: Vehicles may have the connector seal on the wheel speed sensor incorrectly installed,...
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Questions about the 2014 Peterbilt 382
Is the 2014 Peterbilt 382 reliable?
Owners have filed 0 complaints about the 2014 Peterbilt 382.
What is the most common problem with the 2014 Peterbilt 382?
There are not enough complaints to tell.
How many recalls does the 2014 Peterbilt 382 have?
6 recalls, covering seat belts, engine and engine cooling and equipment.
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