1999 Plymouth Grand Voyager: adaptive cruise control problems

Filed Nov 17, 2014 · Airbags, Electrical · 120,242 miles · FL

There was a recall on this vehicle. I took it to a local dealer to be fixed. Had classic "no airbag, no horn, no cruise" symptoms. Dealer replaced airbag clockspring, but did not fix the problem of "no airbag". The dealer's stance is "we don't troubleshoot, we only replaced the part." they let the vehicle leave their service department in an unsafe condition without notifying the customer of an issue, which was only discovered after the vehicle was picked up. Dealer refuses to replace clockspring, and insists on a diagnostic fee to troubleshoot an issue that I have already diagnosed myself. I ended up having to obtain a replacement clockspring on my own, and fit it to the vehicle. The airbag, horn, and cruise control now work on the vehicle. Chrysler refuses to do anything about it.

Filed Apr 13, 2011 · Acceleration, Airbags · 99,000 miles · AL

Air bag light stays on and has since first purchased, horn has not worked for about 8 months, cruise control quit working 3 months ago. Reading other complaints it appears there was a recall stating the problem is with the column clock spring. If I could receive a recall for the manufacturer to just provide a replacement column clock spring my nephew would place it on the van.

Filed Nov 9, 2004 · Airbags · 108,812 miles · TN

The air bag light lit up, and shortly afterwards, the cruise control and horn stopped working. The dealer advisor called me and said that the clock spring would have to be replaced. A couple hours later, he called me and informed me that the wires in the airbag had overheated and the entire air bag assembly would now have to be replaced. The company reimbursed me last month for the clock spring, which they said was recalled. However, I feel that I should also be reimbursed for the airbag assembly, since it was connected to the clockspring. This is a major safety issue that has affected many other consumers with this same vehicle. The dealer advisor gave us the clock spring as we requested, but said that they could not give us the air bag, since it needed to be sent to chrysler for failure analysis.

Filed Aug 27, 2004 · Acceleration, Airbags · 97,000 miles · AR

Clock spring was defective. The air bag light came and stayed on, making the air bags inoperable. Also, it effected the horn and the cruise control. A recall was issued. However, this vehicle was not included due to VIN.

Filed Jun 30, 2004 · Acceleration, Airbags · CA

Air bag light stays on, horn doesn't work, cruise control not working also.

Filed Jun 28, 2004 · Airbags · PA

Please note an error on my part entering data into odi #10073098: in the description, replace "/pwr. Steering failure" with "cruise control failure". I incorrectly typed 'pwr. Steering' in probably because I was so enraged that I had to pay the dealer one day's pay to fix their (christler's) problem that is an obvious defect and should not be my responsibility. Is the $240.00 I paid to them the penalty the average consumer must pay to account for their engineering defects and ignorance? Or is the real penalty the potential loss of my or one of my family member's lives for driving defective junk? .

Filed Apr 17, 2004 · Acceleration, Airbags · 40,000 miles · NC

Horn started beeping by itself, then stayed on continuously. Dealer said it was a defective airbag assembly. I called chrysler to complain and they agreed to pay all but $150 of the $607 bill. I don't know if this is part of the clockspring assembly problems or not. We have not noticed any problem with the airbag light or cruise control.

Filed Mar 11, 2004 · Acceleration, Airbags · 67,000 miles · OH

The air bag light came on and would not turn off. Also, the horn and cruise control were disabled. *ak

Filed Mar 10, 2004 · Airbags · GA

My vehicle has the same issue noted in recall#02v293000 which is the clock spring failure causing the air bag light to remain illuminated, the horn/air bag and cruise control to be unoperable. The chrysler dealer will not fix under warranty as the recall is for plymouth grand voyager up to model year 1998. I do not understand why the recall does not extend to the 1999 models as the same issue is apparent as reported by several consumers on this site and I'm sure it has not been reported by even more. I consider this a serious safety issue that should be taken seriously by chrysler and recalled regardless of year/mileage.

Filed Feb 22, 2004 · Airbags · 70,700 miles · NY

My airbag light was illuminated and I lost the use of my horn and cruise control.

Filed Feb 3, 2004 · Acceleration, Airbags · 57,511 miles · GA

Egr system failure (failing airbags, horn, and cruise control system)-as per an article in todays atlanta journal-constitution, you are currently probing plymouth grand voyagers from model years 1998 & 1999 due to 109 complaints regarding failing airbags, horns, and cruise control systems. Therefore, since my van had the same problem, I want to be added to your list.

Filed Jan 15, 2004 · Airbags, Engine · 65,000 miles · TX

Air bag warning lamp continuously illuminated with failure of horn & cruise control. Previous year models are being recalled for same clockspring not being wound correctly during installation.