Purchased vehicle used in 2024 and purchased a 3 year extended bumper to bumper warranty. The center screen was restarting every 3 minutes and was draining my battery down to being completely dead when it was not running. On 12/15/2025 I brought the truck to a Ram dealer with the problem and it was diagnosed by the dealer (Sansone Auto Mall) as needing to replace the entire radio/HVAC center stack, and it was the cause of the parasitic drain on the battery. The work was approved by my warranty and the parts were ordered. It has been 11 weeks and the parts have not arrived and Stellantis has been unable to provide a timeframe of when the parts will arrive at the dealer to do the repairs. The truck has no defroster or heat rendering it unsafe to be driven on roads. I have had an open case with Stellantis for several weeks and call them frequently to attempt to locate the parts for my vehicle in which they are unable to provide me a delivery date and a repair timeframe.
2019 Ram 1500 electrical complaints
Page 3 of 14: complaints 41 to 70 of 383, newest first, as owners wrote them.
The truck has two issues that may be related. The third brake light leaks water. they tried to fix it, it happened again. The leaks have ruined my upholstery of the back seats. They have an extended warranty for this but it should be a recall. I believe the leak also is effecting my push button (electrical issues), the car won't start. It just clicks and you have to remove the battery or do weird things to make it start again. I think the leak may be connected because there is a computer on the bottom of the rear window floor that keeps getting wet. The push button to turn the car on is a major pain and it happens at random times or after lots of rain. It can leave you stranded for an half hour or days. It also affects the power roof. I can't open/close the power roof without doing crazy things. The push button start is reported by thousands online. Dodge charges 50k and cannot provide basic start button that don't leave you stranded.
I am writing to report a critical safety defect in my vehicle, a 2019 Ram 1500 Big Horn , involving a catastrophic failure of the heater core (heater coil). This failure creates an unreasonable risk to motor vehicle safety as defined under 49 U.S.C. § 301. Safety Risk 1: Acute Toxicity and Driver Impairment The failed component is releasing vaporized ethylene glycol directly into the passenger cabin through the HVAC vents. Per CDC and ATSDR documentation, these fumes are known to cause respiratory distress and neurological impairment, including dizziness and confusion. While operating the vehicle, these fumes caused [describe your symptoms, e.g., dizziness or coughing], creating an immediate risk of a crash. Safety Risk 2: Severe Visual Obstruction The vapor creates a persistent, oily film on the interior of the windshield that cannot be cleared by the defrost system. This "flash-fogging" has severely restricted my field of vision during operation, which mirrors safety risks identified in the federal safety agency Recall 24V‑011. Safety Risk 3: Electrical and Fire Hazard Liquid coolant is currently leaking into the dashboard area, which houses critical wiring harnesses and electronic control modules. This exposure to conductive fluid poses a high risk of electrical short-circuits and potential vehicle fire, as documented in previous the federal safety agency investigations (e.g., Recall 26V012). Supporting Information: * VIN: [XXX] * Current Mileage: 93000 * Incident Date: January 17 2026 I request that the federal safety agency open a Preliminary Evaluation into this model’s heater core assembly to determine if a safety-related recall is warranted. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My 2019 ram 1500 started showing an intermittent warning light on the dash that said check check trailer brake, although I was not towing anything. I continued on my 20 minute commute and parked the vehicle to which point I noticed smoke towards the back of the vehicle. I inspected to see a small fire that apparently had started at the trailer tow module that had shorted and ignited the insulation and surrounding plastics. I was able to extinguish the fire with minimal damage to the truck, mainly the plastic paneling and the wiring and associated components were damaged. I'm reporting this because a vehicle fire is a significant safety concern and I'm probably not the first to have had this happen. I have made no aftermarket adjustments to my towing system and I've only owned the vehicle approximately over a year. The vehicle has about 83,000 miles on it currently.
Steering wheel position sensor.
SEE FULL COMPLAINT NOTES IN ATTACHED PDF; SUMMARY HERE (you do not provide sufficient space to provide all info you request) I own a 2019 Ram 1500 4WD Limited (not eTorque). On multiple occasions, the vehicle has unexpectedly shifted out of Drive into Neutral while driving. When this occurs, a warning chime dings and a message on display directs me to âShift to Parkâ. The vehicle immediately loses forward power (because it has shifted itself to Neutral), until I come to a complete stop, shift to Park, and then shift back to Drive to move forward. Usually the engine stays on, but on at least one occasion the engine turned off and I had to restart. This has happened at least five times total, including three times within the past month. The events have occurred while decelerating to a stop, braking but not stopping, and accelerating from a slow down. Each time, I experienced a sudden and unexpected loss of propulsion, requiring me to stop the vehicle in traffic, shift fully into Park, and then reselect Drive before the vehicle would move again. These incidents have occurred in active traffic situations and have placed me and others at risk of a collision due to the sudden loss of power (SEE DETAILS IN PDF). I previously brought the vehicle to a dealer for this issue after it had just occurred (~1 year ago, before the recent increase in frequency); however, the dealer stated that the vehicle did not throw a code, or no code was stored. They could not replicate the problem and no repair was made. There are at least 55 the federal safety agency complaints filed that appear the same as my issue; none appear to have been resolved by dealers or RAM. This appears to be a systemic safety defect involving the powertrain and electronic shifting system. The unexpected loss of propulsion in traffic presents a serious risk of injury or death. I am submitting this complaint due to the ongoing and unresolved safety concern. I am scared to drive my family in my vehicle until it is known to be fixed.
The contact owns a 2019 Ram 1500. The contact stated that while operating the vehicle, the air bag warning light remained illuminated, and the message "Service Air Bag" was displayed. The cause of the failure was not yet determined. The local dealer was notified of the failure and informed the contact that the vehicle was not included in the federal safety agency Campaign Number: 25V298000 (AIR BAGS, ELECTRICAL SYSTEM). The contact stated that the vehicle had experienced the failure listed in the recall. The manufacturer was not contacted. The failure mileage was 62,000.
I was driving and my power steering went out .I took it to the dealership to find i had a alternator generator issue.
The etorque alternator bearing failure locked it up causing the vehicle to die in traffic while attempting to make a left turn. This alternator had been replaced 13 months earlier due to a bearing failure. I have now been waiting 2.5 months for replacement and was told today by Ram dealer that orders are blocked until the end of feb. The last time it failed I found the only one in the state to make the repair but not as lucky this time. 5000 on backorder nationwide with no delivery date. Truck is now useless
December 26, 2025, while driving, the vehicle shut down, and it went into park. After researching the cause of the issue, the RF module had water in it. Additional research indicates the third brake light leaks into the cabin causing water to enter the module causing corrosion and a short. Vehicle was towed to the dealer for repair. Dealer indicated the RF module did fail. They also stated it may be caused by a leaking rear window. The service writer stated they would cover the brake light issue but not the rear window if it caused the problem. Water into the cabin by either area is obviously an electrical problem but also a fire hazard. Any water into a wire harness or component has the potential to short and cause a fire. Before the shutdown, the right front and left rear tire pressure sensors were coming on and off at times. The remote start became non-functional at times.
Have had several issues with this truck and there seems to be a lot of similar issues: 1. Hemi tick - Had to have the exhaust manifolds replaced because they were cracked for no apparent reason... happened right after warranty was up 2. Alternator (etorque) started whining and had to get it replaced after 100k miles gently driven. Could have left me stranded. 3. Visor falling out (Very Dangerous) No t only in my truck, but when I had 2 rentals from dealership, same truck different years (2021 & 2023) they had the same issue. All of these seem to be a widespread issue!
2019 Ram Laramie 1500 instrument or cluster panel goes blank or speedometer goes blurry and unreadable.
While driving a 2019 Ram I heard a winding noise then a rattling noise. I went immediately to the mechanic. He said it was my E-torque generator. He said I was lucky to get there because I could have had a complete loss of power or could have damaged other parts of the vehicle. A loss of power could be very dangerous on the highway possibly causing an accident or leaving me on the side of the highway exposing me to traffic driving by at 70mph+. The mechanic cannot get the replacement from RAM. Ram is not making them right now. There are over 5000 on back order. That means there are over 5000 people making payments on a work truck they can't use. Some people have been waiting for nearly a year.
Unknown; Stop/Start sends error and malfunctions.
Diagnosed brakes at repair shop and advised ABS Module failing. Saw online recalls for certain vehicles yet our 2019 has the issue and nothing was noted for recall. I have 4 daughters and our safety and the safety of others is at risk with a faulty system, The lights on the dash appeared a few days ago and went away and now have come back and have stayed on.
Start stop/ Battery/ Engine lights all came on and warning messages said, stop start unavailable and some electrical power loss. Vehicle was taken to dealership for repairs. MGU was defective (Motor Generator Unit). Was informed parts were not available back ordered. 5000 units on order no available parts.
Intermittent short discovered in the electric power steering (EPS) system. I took the vehicle to the dealership to perform diagnostic testing and the dealership confirmed the issue is a short-circuit within the EPS system. This issue has already been covered in a separate the federal safety agency recall (19E-077) however my VIN was not included. Amplifying information for this being a prevalent issue includes backorders from the OEM for replacement EPS systems, as well as multiple other sources online claiming to have similar issues.
Problem Description: Beginning in early 2025, the vehicle started experiencing intermittent electrical malfunctions that cause it to lose power unexpectedly while driving. The issue occurs without warning, creating a significant safety hazard for both the driver and other motorists. The vehicle has been taken to an authorized Ram service center on four separate occasions (February 2025, July 2025, September 2025, and October 2025), but the problem has not been resolved. Each time, the service center has been unable to identify or repair the root cause. The vehicle is still under an active Mopar Vehicle Protection Plan (Account#[XXX]), and all service has been performed at Commonwealth Dodge in Louisville, Kentucky. Despite these multiple repair attempts, the truck continues to lose power intermittently, making it unreliable and unsafe to operate. VIN: [XXX] Current Mileage: 54,000 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The RFH module is defective for the year and has already been replaced by a new model. When the module goes bad it can leave you stranded because it runs the security section of the computer. The computer will not recognize the key fobs, and the car can shut off and not restart leaving you stranded. Mechanic also informed me that it could also cause issues during driving not just when you stopped. The main warning lamp is the check engine light will illuminate and will throw a code for ECU not initializing.
On [XXX}, the alternator went out on me 4 hours north of my home. I had it towed 30 miles to Canon Ram in Greenwood, MS. The check engine light came on about 20 miles before the issue escalated to the point where I had to pull over in a rest area and then completely died. The GPU alternator was not in stock and is reportedly on backorder; however, a recall was issued for the same item in previous model year Ram trucks. It's been 4 weeks with no date in sight for this being fixed. The order number is [XXX] for part 68623194AC made on [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I bought a new battery from the Chrysler dealership in February of 2023 that started going bad in May of 2025. It is under warranty until February 2026. On May 28th 2025, I was attending a canine seminar out of town. At the end of the day, I went to start the truck & the battery was dead. I was able to get a jump start & immediately took it to a local retailer to have the starter, alternator & battery checked.The battery had Indications of going bad, the alternator & starter passed the tests. I purchased a mobile jump starter to make sure I wouldn't be left stranded somewhere. When I returned home, I scheduled an appointment at the dealership to have them replace it. The dealership kept it overnight & said their diagnostic machines did not give the code that allowed them to replace the battery under warranty. I was getting ready drive to Indiana from Florida & wanted to make sure it would be safe.I then drove to Texas after that, then back home, about 1200 miles each leg. When I went to leave to Maine a couple weeks later, the truck would not start. I was able to use a jump starter to get it going. When I got to Maine, I scheduled an appointment at the local dealership to have them check it. They ran the same tests & said they could not get the code to replace the battery under warranty. It became increasingly difficult to start the truck & even got to the point where I couldn't use a mobile jump starter to start it. When I returned from Maine, I made an appointment with a reliable mechanic who said the battery was swollen & leaking acid. He said it was ready to explode, potentially catching the engine compartment on fire. At that point I contacted the dealer again, and they said that yes, with acid leaking & the battery swollen, they could replace the battery under warranty. It should never have gotten to the point where the battery had to be leaking acid to get it changed out under warranty, the testing the dealerships do does not properly identify bad batteries. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF
A cracked backlite frame resulting in an interior water leak (crack is visible from the outside). Water leaks from the top of the backlite. There is a recall under Warranty Bulletins: U.S. D-23-17 (TSB: 23-098-23) for the same make, year, and model as this vehicle, but it is not listed as a specific recall for this VIN. In addition to the risk of mold in the vehicle, electronics located below the leak, such as the RF Module beneath the rear seat, could also be damaged. This could lead to the inability to remotely start the vehicle, or even start it at all, due to the module being used to recognize the key fob before the vehicle starts. This could strand an individual and represent a safety concern in this aspect. The problem is well known on other vehicles; see the previous reference for Warranty Bulletins: U.S. D-23-17 (TSB: 23-098-23). However, it is not listed for this VIN. The dealer and auto body shops have inspected the problem, and they can confirm that this matches the problem listed in the TSB. No warnings or messages, as this is a common manufacturing defect for this vehicle's make, model, and year. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
While driving the truck completely lost all power and crashed into a side wall. Dealership stated it was an electrical issue related to steering brake rack.
Issue started with a "service shifter" warning at just shy of 3,000 miles, in January of 2019, and upon speaking to the dealership, they advised to shut off the truck and restart which cleared the "service shifter" warning. They said it was a glitch and that should remedy the issue. This issue became more frequent later (after manufacturers warranty ran out) It started leaving me stranded, sometimes for hours around 45,000 miles. Later, I suffered a multisystem failure and warnings that the truck was not in park, the shifter would not turn, truck would not start, and multiple other warnings. We were able to replace the battery which we thought had fixed the issue, but two weeks later it has done it again, and this time the battery disconnection for a period of days has not fixed the issue. I still owe two years on this truck and it has been a lemon. I have taken it to two dealerships, neither can fix my issue. I have done countless hours of research to address the issue. I am paying payments and do not have anything to drive. I need help with this issue. I have maintained the vehicle and have only put close to 60,000 miles on the truck. There is no logical reason I should be dealing with this many major issues that even the dealership can not seem to remedy. With such low miles and at only 7 years old, these issues should not be considered "routine maintenance" at the point in the truck's life. I believe this issue needs to be investigated, as I know many RAM owners who are facing the same issues that I am having, with no answers as of yet. I have been watching for recalls or statements from RAM, but nothing yet. Thank you for your time and careful considerations. I look forward to seeing a solution to my issues. Until then, I'll be stranded in Virginia, paying for transportation that can't be fixed.
See attached document for complaint.
The eTorq generator stopped working and the engine shutdown on the highway. I had to get a tow to the shop as the vehicle is not usable and the engine will not start. Furthermore, this part is unavailable with no-ETA as it is on nationwide backorder. I have been waiting for over a month I was told over 13000 of these are on backorder for customers around the country. I have also read many posts of others waiting months for the part. There is obviously a systemic problem with the part and an issue with replacements. It does appear the original part was superseded by a different version. Please help!
Mgu failed and has been on backorder for months
LCD screen in instrument cluster does not power on, stays black, and does not show relevant driving, safety, or error messages.
On August 20, 2025, my 2019 Ram 1500 Laramie was taken to the dealership for diagnosis after showing the warning “Electronic Stability Control system needs service,” along with a flashing check engine light. The dealer pulled diagnostic codes and documented U0403-00 (“Invalid Data Received from Anti-Lock Brake System (ABS) Control Module A”) as well as other communication errors. This is the same defect covered under Stellantis’ recall for ABS module failures that disable stability control in 2019 Ram trucks. However, my VIN is not included in the recall. A few years ago, the truck experienced the same warning, but the problem cleared on its own. Now it has returned and is documented with codes in the dealer system. The dealership acknowledged other recalls were already completed on my VIN, but refuses to perform this safety recall since my VIN is not listed. ABS and ESC failures are not the result of consumer behavior. This is a faulty system created at the time of vehicle manufacturing. There has been no accident or outside damage, and nothing the owner could have done to avoid this issue. The defect lies with the vehicle’s design and creates a serious safety risk for the driver and others on the road. I believe my VIN was excluded from the recall in error and request that the federal safety agency investigate and expand the coverage.
MGU (alternator) has went out on my truck and multiple dealerships have stated they can’t fix it due to parts not available. Molar can’t get the part and now I’m stuck with no vehicle. The dealership told me they have multiple people waiting for the same part and that the MGU is faulty and fails on these trucks. My wife was taking my kids to school and they were stranded on the side of the road because my truck give a battery low warning and then died. It should be illegal for ram to continue to sell these vehicles and refuse to fix them. I can’t even buy a used part to fix it because the dealership won’t program and install a used part.
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