Ram 1500 key fob problems

Filed Oct 29, 2026 · Electrical · 98,000 miles · FL

The contact owns a 2020 Ram 1500. The contact stated that the vehicle experienced intermittent starting failures. In addition, the contact stated that while accelerating from a complete stop, the vehicle hesitated and the message "Please Put the Car in Park" was displayed. The vehicle was driven to a gas station, shut off, and refueled; however, the vehicle failed to start immediately and only restarted after approximately 30 minutes. The battery was replaced by AAA. The vehicle was taken to the dealer several times, where the contact was informed that no failure was found and the failure could not be duplicated. Several messages and warning lights, including "Key Fob Not Detected", "Parking Brake Error", the ABS warning light, and the traction control warning light were illuminated during the failure. The dealer notified the manufacturer of the failure, and the technicians advised the dealer to replace the key fob; however, the failure persisted. The manufacturer was contacted and informed the contact that the vehicle was undergoing further diagnostic test. The failure mileage was approximately 98,000.

Filed Oct 21, 2026 · Electrical, Engine · MI

The vehicle shut off in the middle of the road while driving without warning. To get it restarted, we needed to activate with remote start on key fob several times before it would allow us to restart. The vehicle also did the same behavior 3 more times in a parking lot where it would immediately halt and shut off while the vehicle was in motion. We have today reported to the dealer and will be transporting the car there today.

Filed Oct 19, 2026 · Electrical, Visibility · PA

Original incident occurred in March 2026. While traveling at highway speeds my 2021 Ram 1500 lost all power and engine shutoff. I was able to get the truck to the side of the interstate due to it's momentum. Once I come to a stop, the e-brake is automatically applied and the vehicle will not restart or respond to any inputs from the keyfob. Vehicle is towed to nearest dealer, am told that the issue is related to an open recall that they have fixed and is now operating as normal. Less than one week later, the exact same thing occurs again, once again while traveling at highway speeds. Is towed into another dealer for service, and it is identified that the RF Module/Hub will need replaced due to a water leak. Repair is completed and vehicle returns to normal operation. 10/16/26 I attempt to start the vehicle with no success. After evaluating for a dead battery the vehicle is once again towed to a dealer (the same one that serviced it the first time). It is again identified that the RF Module/Hub will need replaced again due to a water leak around the back glass. I point out the Warranty Bulletin D-23-17 that would cover my vehicle and pertains to back glass water leaks. Am told by the dealer and Ram customer care that it does not in fact apply to my vehicle based on manufacturing date, despite it directly conflicting with the dates reflected on the notice. The TSB and the Warranty Bulletin appear to have conflicting dates for manufacture on them. This is incredibly deceptive behavior by Ram and should be looked into further. I have identified at least 8 previous complaints submitted to the federal safety agency pertaining to the water leak/RF Module issue within the last 18 months along with acknowledgement from multiple service advisors at the dealerships that it is a known issue, yet no recall has been issued for it. Due to the potential and documented history of this leading to sudden power loss, it is merely a matter of time before this results in severe injury or loss of life.

Filed Oct 13, 2026 · Electrical · 84,000 miles · GA

The contact owns a 2022 Ram 1500. The contact stated that the vehicle failed to start. After waiting approximately 10 minutes, the vehicle was able to start. The vehicle was taken to an independent mechanic, who inspected the battery, alternator, and starter but found no failures. The contact was advised to replace the key fob battery; however, after replacing the key fob battery, the failure persisted. The failure mileage was approximately 84,000.

Filed Sep 29, 2026 · Brakes, Engine · MN

While going through an automatic car wash with the engine running, the transmission in Neutral, and my foot off the brake, my truck suddenly shifted into Park and shut off. When I tried to restart it, the display showed "Key Fob Not Detected," even though the fob was in my hand. It took several attempts before the truck restarted. Fortunately, the vehicle behind me did not hit me. This happened three more times before I made it out of the wash. I have since disabled the Engine Stop-Start feature and tried again, with the same result. The truck continues to shift into Park and shut off at random while in a car wash. This is a safety concern, and I would like it diagnosed and repaired.

Filed Sep 9, 2026 · Electrical, Engine · CA

On XXX, I leased a 2026 Ram 1500 truck from Enterprise Rent-A-Car ([XXX] branch) with a friend, both of us being young women. While traveling, the vehicle suffered a catastrophic electronic system failure. The truck’s central computer completely desynced from the key fob, locking two female occupants out and leaving us stranded and vulnerable in a remote area. It also began alerting about “ checking tire pressure system despite checking all tires. A passerby stopped (dangerous) and by offered a used AirTag battery, the red light in the fob was working before and after the battery change. It started once, we were forced to sleep in a running vehicle, afraid to turn it off. Eventually the tire pressure alert over rode the key fob alert so we reached a secure location and turned off and locked the truck. After breakfast we were completely locked out and stranded again. We tried a replacement NEW fob battery but still didn’t sync leaving us stranded AND locked out. Because Enterprise corporate actively alters manufacturer safety equipment by stripping the physical, manual emergency backup key blades out of the key fob housings, we had absolutely no physical mechanism to override the locked doors to seek shelter or access the cabin during this system failure.A subsequent VIN search on the official the federal safety agency database proved that this exact vehicle had an active, unresolved federal safety recall for software defects (the federal safety agency Recall Campaign #26V‑531 / Manufacturer Recall #78D) issued on XXX. Enterprise held this vehicle in its active fleet and rented it to me eleven full days after the federal safety recall went live, violating federal laws governing rental fleet recall compliance. The specific software defect cited in the federal recall matches the exact electrical system crash that disabled our vehicle, locked out our security protocols, and put our physical safety at risk TWICE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Sep 8, 2026 · Electrical, Engine · OK

[XXX]. at about [XXX] I put the vehicle on Drive mode after releasing the electronic parking brake. Suddenly the vehicle engine stopped running all power was not available to include power windows and doors. I was trapped inside my vehicle for about 20 minutes. I made a call to the manufacture's roadside assistance at 8667264636 since the vehicle has only 3,000 miles on it. The script reading third world country support team was not very helpful. I managed to exit the vehicle through an open window after releasing the hood latch. My first troubleshooting procedure was to reboot the system by disconnecting the negative of the vehicle power pack, my next step was to confirm volage on the power pack. After I got confirmation that sufficient power was available and reconnected the negative side to the power pack, I used my key fob to unlock the vehicle. I got power to the dash and the 12" cluster screen but the push to start was still disabled. I called back the manufacture's roadside assistance once again only to be informed that I had to pay $200 for towing. I decided to disconnect the power pack once again this time for 30 minutes. Upon reconnecting it back again I was able to restart the vehicle and cautiously drove it to my home. I've noticed glitches since the last software update completed through my ISP as the system is designed to do so. Please investigate, this is a safety concern. People could get trapped for hours in inclement weather (heat) specially the ones with no technical/mechanical background. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Sep 5, 2026 · Electrical · NJ

Since the vehicle was brand new frequently, the transmitter loses communication with the key fob and you cannot start the vehicle. I have been stuck many times for hours trying to get it started. Took it to the dealer three times. They said there is no fix currently and that it's happening to a lot of customers.

Filed Sep 1, 2026 · Driver assistance, Electrical · AL

My tailgate wont open at all ! I tried the button in the overhead console ,the key fob and manually! Nothing works and I can't get a dealership to get me a loaner to look at it because I can't be with out transportation! It's a little frustrating I have a new truck that was less then 1month old at the time. Not to mention the other electrical issues like (system keep unpairing my phone),my airbag RH rear canister makes a loud bursting noise or the light indicator in the mirror come on and system is froze until I turn the truck off and back on. I'm hoping you will be able to help with the issues I've mention!

Filed Aug 31, 2026 · Locks · 6,650 miles · NH

The contact owns a 2026 RAM 1500. The contact stated that while the vehicle was turned off, an attempt was made to open the front passenger door and both rear doors manually and with the key fob; however, the doors failed to unlock or open. The vehicle was restarted, but the doors remained unresponsive. After sitting for approximately 15-20 minutes, the front passenger door and both rear doors were able to unlock and open. The contact expressed concern that the failure posed a safety hazard in an emergency situation. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 6,650.