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2017 Ram 1500: key fob or push-button start problems

11 of the 886 complaints about the 2017 Ram 1500 describe key fob or push-button start problems.

owner complaints
11
of this car's complaints
1%
typical mileage
23,000
recalls
1
Is there a fix? There is 1 recall and 61 service bulletins for this area of the car. See below

Key fob or push-button start problems by model year

What owners say

Filed Mar 22, 2023 · Electrical, Engine · NV

Shortly after starting the engine it suddenly shut off. This has happened on three occasions, and each time I noticed the key fob was between the ON and ACC positions. I think the key fob sometimes returns too far after I release it from the start position. The first two times I had to turn it to the off position, remove the key fob, then restart the engine. This time nothing happened when I tried to restart the engine. I removed the key fob and opened and closed the driver door, then was able to restart the engine.

Filed Mar 16, 2023 · Electrical · 30,000 miles · CO

The contact owns a 2017 Ram 1500. The contact stated that the fuel gauge reading was inaccurate and would display Empty (E) while the fuel tank was half full. Additionally, the contact stated that the failure had prevented him from operating the vehicle with the key fob. The vehicle was taken the local dealer, where it was diagnosed that the fuel sensor had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the federal safety agency Hotline for assistance. The failure was approximately 30,000.

Filed Jun 29, 2022 · Electrical · WA

On 26 June 2022 while driving home the truck doors stated locking and the lights flashed every time I came to a stop. On 28 June 2022 the truck self started while inside the garage. The key fob was inside the home on a shelf with no one around and nobody was touching the truck. This is very unsafe since we have an attached garage and we sleep about 12 feet away from the tail pipe. On 29 June 2022 I took it to Dishman Dodge in Spokane WA where I was told that this has never happened. I am the original owner and this truck has had many previous electrical issues (Back up camera, cruise control, fail to start due to security chip pickup, wiper control, power window). It now has 62,000 miles.

Filed Mar 28, 2022 · Electrical, Steering · CO

On Sunday March 27, 2022 my daughter and I were in my 2017 Ram 1500 Bighorn 5.7 liter Hemi, driving east bound on a major road leading from my neighborhood. We were going about 50 mph when the entire dash board lit up like a Christmas tree, windshield wipers, radio volume going up and down, all sensors going off, and the entire speedometer went black, all of this happened going full speed, oh, and the gear shift knob turned off!!!! I couldn’t control my vehicle at all. All of this happened and then it just went black, no speedometer, no gear shifter, and no steering control!! I want to remind you that I was driving with my child in the truck!! It is now at my local mechanic with the truck completely bricked. No power whatsoever, gear is stuck, and the key fob is stuck in ACC and they cannot get it out. This needs to be investigated asap. If I was in the highway we would have killed ourselves and possibly someone else. I lost all control over my vehicle due to some freak electrical issue Chrysler refuses to fix. Maybe a fat lawsuit will help. If you research the complaints on this vehicle, you will see this is not the first time this has happened. Does someone, or a family, have to die first before you will respond?!! This is on you Chrysler to do the right thing. Recall these trucks ASAP. I swear to you someone is going to die if you do not act now!! I’m a combat veteran who has been in actual combat, and this was one of the most terrifying incidents of my life, mainly because my babygirl was in there with me. For the price I paid for this truck, it should be darn near bulletproof. Sad day when American manufacturers put profit over people.

Filed Jul 17, 2021 · Engine, Transmission · AZ

On 7/16/2021 I was driving my truck when with no warning at all it completely shut off and would not restart and would not let me take the key out. I had to call for a tow truck to pull me out of the drive thru I was stuck at and my truck is currently at my mechanics shop. I was fortunate that this incident took place while moving at a slow speed while in a drive thru at a restaurant. If this had taken place while driving on the freeway or in traffic, I believe I would most likely be dead right now, this was a total shutdown of my truck with absolutely no warning. I called the dealer to advise of the incident and ask if there were any known issues and they were quick to say that only 2018 dodge ram 1500 trucks had this issue and it had to be my battery. Both Triple AAA tow truck driver and mechanic shop that currently has my truck have confirmed that the battery is working perfectly and has no issues. I purchased my truck Oct of 2017 and I am worried that I might have a faulty computer system. Can someone please investigate this incident, I had my 15 yr old son in the truck with me and as I mentioned before if this had happened on the freeway at 75 mph and it completely shut down this same way, we most likely would have been in a major accident and injured and possibly killed. My mechanic spent the entire day trying to find the problem with the truck but is not able to obtain any error codes from the computer. It seems impossible that my truck can completely shut down with no warning, fail to start, fail to be able to remove the key fob from the ignition and yet there is no error showing in the system.

Filed Jun 10, 2019 · Electrical · 36,200 miles · NJ

As soon as I hit over 36,000 miles, I been having trouble with door locks. Some doors lock and unlock. Sometimes they all work fine. It is very random. Using the key fob and power lock button in car is working randomly. I have read online this has been an issue for many years.

Filed Feb 28, 2019 · Body, Lights · 26,320 miles · IL

Tl* the contact owns a 2017 ram 1500. The contact stated that rear seats were drenched with water, which caused a foul odor inside the vehicle. The vehicle was taken to multiple unknown independent mechanics where the contact was informed that the seal on the third brake light was fractured and needed to be replaced. The failure caused water to enter the vehicle. After the vehicle was repaired, the "rear brake light out" and "key fob left the vehicle" warning messages illuminated. The vehicle was taken to another independent mechanic where the contact was informed that the third brake light was inoperable. The vehicle was not repaired. The manufacturer was not made aware of the failures. The failure mileage was 26,320.

Filed Sep 24, 2018 · Airbags, Electrical · 21,000 miles · GA

#1. With 21k mi. The service airbag system came on.it it stayed on for 5-7 sec and went off. It was intermittent at first but now it has been doing the same 2 or 3 times per minute. #2 the tailgate latch malfunctions at times and the tailgate falls by itself. It has done this while driving and sitting stationary after locking it with the key fob. #3 both front windows are equipped with an auto up feature. This feature has come and home in both front windows. At the time it works but it happens irregularly. #4 the transmission doesn't shift well after coasting as in on the highway. It almost seems to bog down and I have to put some weight on the accelerator to get it to respond. No codes have been thrown for the transmission so far. #5 the knob on the far left drivers vent fell off.

Filed Jul 12, 2018 · Acceleration, Electrical · 11,400 miles · IL

Sometimes the truck won't recognize the key fobs. Truck instrument panel will continue to display key fob has left the vechile and the chime continue to sound even tho I have the key fob in my possession. I can put the vechile in gear and drive but instrument panel will continue to display key fob has left the vechile and the chime won't stop sounding. (I have videos and pictures of this issue) . Also when I used the speed control at a steady speed and than use the cruise control to reduce the speed when I come to a complete stop and press the gas pedal again the transmission shift differently. The transmission delay shifting engagement . (there was a recall on my vechile for the cruise control and at the moment my truck is in the dealer getting the recall done , transmission shifting problem looked at and getting the key fob electrical problem fix. Dealer tech is trying to fix the problem . A request was made to corporate engineers for assistants fixing the problem. Dealer and engineers are working together trying to figured the key fob problem.vechicle mileage approximately 11400.

Filed Feb 1, 2018 · Electrical · 10,000 miles · NY

Vehicles reverse parking assist sensor failed creating a backing hazard. While backing almost hit someone. Dealer stated sensors needed to be wiped clean. The parking assist front and back fail in freezing weather when moisture gets in them. They were totally clean and just use this as excuse. Also key fob and keyless start failed. All failures were captured on video and dealer states unable to duplicate concern.

Filed Nov 6, 2017 · Engine, Lights · 23,000 miles · FL

Had been experiencing transmission warning lights but engine didn't produce any codes.I took to 2 different dealers and they said nothing we could do about sensor problems until code appears. While driving at night about a half mile from home my truck shut down. My engine turned off and lost my steering,lights,and dash lights. The only thing that remained on was the fully illuminated 8' radio command center and gear select knob.the satellite radio remained playing but couldn't adjust volume. I luckily pulled to side of road. I couldn't restart vehicle to move it. I then took my key fob and locked and opened the truck.the lights flashed and was able to restart vehicle to move. I immediately called roadside assistance to have it towed to dealer. During the time of turning vehicle back on the dash displayed a check engine light. I then received a vehicle identification report emailed to me that engine/transmission service needed. This incident with a new truck with 23,000 miles is very concerning in losing power,lights and steering. The problems stated were over a month ago as noted with pictures

Service bulletins that may apply

Related recalls

Electrical system: softwareReported May 17, 2018 · 4,815,661 vehicles affected
What is wrong
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Risk
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Recall number 18V332000 · Recall details

Questions about the 2017 Ram 1500 key fob

Is key fob or push-button start problems a common problem on the 2017 Ram 1500?

11 of 886 owner complaints about the 2017 Ram 1500 (1%) mention key fob or push-button start problems. The model year with the most reports is 2013.

Is there a recall or service bulletin for this on the 2017 Ram 1500?

There is 1 recall and 61 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2017 Ram 1500

Power steering loss 95ABS 75Loss of power 63Check engine light 57Adaptive cruise 46No deployment 31Knocking 28Stalling 26Fuel gauge 23Fuel pump 23Fire or smoke 18Engine failure 14Jerking 14Steering lock-up 14Won't start 11Hesitation 10Won't shift 10Tire blowout 9Airbag light 8Backup camera 8Fuel smell 8Headlights 8Pulling 7Ball joint 6Shudder 6Water leak 6Brake failure 5Door locks 5Wipers 5

All model years of the Ram 1500

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