2017 Ram 1500: windshield wiper failure

Filed Jun 29, 2022 · Electrical · WA

On 26 June 2022 while driving home the truck doors stated locking and the lights flashed every time I came to a stop. On 28 June 2022 the truck self started while inside the garage. The key fob was inside the home on a shelf with no one around and nobody was touching the truck. This is very unsafe since we have an attached garage and we sleep about 12 feet away from the tail pipe. On 29 June 2022 I took it to Dishman Dodge in Spokane WA where I was told that this has never happened. I am the original owner and this truck has had many previous electrical issues (Back up camera, cruise control, fail to start due to security chip pickup, wiper control, power window). It now has 62,000 miles.

Filed Mar 28, 2022 · Electrical, Steering · CO

On Sunday March 27, 2022 my daughter and I were in my 2017 Ram 1500 Bighorn 5.7 liter Hemi, driving east bound on a major road leading from my neighborhood. We were going about 50 mph when the entire dash board lit up like a Christmas tree, windshield wipers, radio volume going up and down, all sensors going off, and the entire speedometer went black, all of this happened going full speed, oh, and the gear shift knob turned off!!!! I couldn’t control my vehicle at all. All of this happened and then it just went black, no speedometer, no gear shifter, and no steering control!! I want to remind you that I was driving with my child in the truck!! It is now at my local mechanic with the truck completely bricked. No power whatsoever, gear is stuck, and the key fob is stuck in ACC and they cannot get it out. This needs to be investigated asap. If I was in the highway we would have killed ourselves and possibly someone else. I lost all control over my vehicle due to some freak electrical issue Chrysler refuses to fix. Maybe a fat lawsuit will help. If you research the complaints on this vehicle, you will see this is not the first time this has happened. Does someone, or a family, have to die first before you will respond?!! This is on you Chrysler to do the right thing. Recall these trucks ASAP. I swear to you someone is going to die if you do not act now!! I’m a combat veteran who has been in actual combat, and this was one of the most terrifying incidents of my life, mainly because my babygirl was in there with me. For the price I paid for this truck, it should be darn near bulletproof. Sad day when American manufacturers put profit over people.

Filed Sep 22, 2021 · Visibility · OH

What component or system failed or malfunctioned, and is it available for inspection upon request? - Windshield Wiper intermittent failure. May or may not be reproduced. How was your safety or the safety of others put at risk? - Failed during a rain storm making it impossible to see on the highway. Needed to pull over putting passengers at risk of rear end accident. Has the problem been reproduced or confirmed by a dealer or independent service center? - The problem is intermittent and has not been able to be reproduced at a dealer. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? - No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? - No warnings were given. The problem first appeared year one of having the vehicle. Went away until year three, went away until year 5.

Filed May 30, 2019 · Engine · 22,000 miles · OR · crash · fire · 1 injury

Tl* the contact owns a 2017 ram 1500 cargo van low. The contact stated that while parked at a parking lot with the vehicle turned off, without warning a couple of hours later the vehicle was up in flames. The contact at that time was inside the vehicle sleeping and was woken by the explosion of the windshield. Which made the contact jump out the vehicle causing the contact to injured his right knee. No police report was made. The fire department extinguished the flames. The vehicle was deemed destroyed. No medical attention was contacted. There was a fire report made. The vehicle was towed by a independent towing company to a lot. The contact stated that 5 days before he had a dealer change his oil. The dealer bruce chevrolet collision center 1084 sw oak st, hillsboro, or 97123 (503)-619-8349 was made aware of the failure but no informed the contact to contact dodge manufacturer for further assistance. The manufacturer was not made aware of the failure. The failure mileage was 22,000., oil change was only a week old. Ck. *dt*jb *dt *dt*jb consumer stated the driver side headlight went out back in november, this is the only open hood picture I had. The flames I saw flickering just off center of the engine. Between the wipers coming through the same grill on the top. Just a few inches near the passenger side of the engine. Just before the windshield exploded and I jumped our of the inferno. Like that little white thing... On the engine. The fire destroyed everything.*jb *tr*jb consumer stated this was not a crash as my vehicle fought fire while sitting cold for 8 hours prior to the mysterious fire in the engine section. This was only a fire. No crash caused this. Dodge/parts caused this.*jb *bf

Filed Dec 26, 2017 · Visibility · 5,800 miles · DE

We bought a 2017 ram 1500 on april 29, 2017. On dec 20, 2017, we took our truck to carman dodge and was told that we needed a whole new wiper unit (wiper assembly unit). This was not covered under our warranty. We had the truck for less than 8 months. Please explain to me how this piece of steel would break and not be covered under my warranty. I was told the part was "broken" and it's not a defect. After spending an hour on the phone with chrysler, they still refuse to cover this. I had to pay $390 for this new part/installation. It's beyond me how this is not considered a defect and why this would not be covered under my warranty.