The crank tone wheel failed and created a no start scenario. The vehicle had to be towed to the dealer and they are advising quoting me a repair when there is a related open recall for this exact situation.
2017 Ram 1500: won't start
11 of the 886 complaints about the 2017 Ram 1500 describe won't start.
- owner complaints
- 11
- of this car's complaints
- 1%
- recalls
- 3
Is there a fix? There are 3 recalls and 68 service bulletins for this area of the car. See below
Won't start by model year
What owners say
My RAM 1500 Pickup has a the federal safety agency recall 23V‑411 that I never received that is a loss of crank shaft signal and causes engine to stall and loss of power. This happened to my vehicle while I was in the passing lane overtaking another car. It was a very dangerous situation as I had to try and navigate to the shoulder as other cars were now passing me on the right. When I did manage to get to the shoulder of a narrow two lane hi-way, my vehicle would not start. I had to call for a tow truck and wait in a very dangerous location for the tow truck to come for over an hour. I was never notified by RAM of this recall and they are also not covering the cost of the part that was involved with the recall as well. This is a very serious situation as there has already been a class action lawsuit against RAM that was successful for this same part and there are still a lot of cars out there that have not been repaired. I am going to have to pay $2500 out of pocket to fix a problem that RAM has known about for a long time and has a recall (FCA Recall 66A and 73A) for.
To whom it may concern , on 1/8/24 . I was driving on the highway . I lost totaled power of the steering . steering wouldn't turn over . luckily I was able to move to the side . no one got injured but the panic and scariness in making a fatal accident and injuring my family .I had to get the truck towed to my house . I barely had a chance to take it to get inspected 2/12/24. On there inspection they found the power steering rack electric has failed , and needs to be replace . done by victory dodge Kansas City . My truck didn't give any warning / messages until after issue happen . The dealership quote is $3,700 to get it repaired , the issue is I don't have that amount of money at this moment .Ive tried looking for this part at different auto parts and they don't have none available at this moment . What em I supposed to do next ?
While driving, the truck started shuttering and as I was able to stop where I was, the D light was flashing and the truck died. It would not start, it would not let me put it in N to be able to try and get off the road.
I was filling antifreeze up every couple days then about 2 weeks later I was driving it just shut down, now won't start brought it to a garage said the engine locked up I see there's a recall, but it says not on this one, and it won't start the truck only has 64,000 miles on it.
The fuel sensor has failed which causes us not to know how much gas is in the vehicle. The vehicle only has 30,800 miles on it. There is another issue that we are currently getting checked. The vehicle would not start even with a jump. After leaving it on trickle charge we got to to start but the traction control light came on the service shifter light came, and it said there were no pressure in the tires. We parked the vehicle and had someone come pick us up due to us not feeling safe because it was shifting weird. We had to have it towed to a dealer and they are currently diagnosing it.
The vehicle worked fine one day. When I went outside the next morning to go to work, all power came on but the vehicle would not start, will not turn over, will not click. Tried to jump start and the same thing happens. I am Active Duty Army and deploying soon. We have a special needs daughter and my wife needs the vehicle to take my daughter to her therapies. The battery is in excellent working condition. Battery terminals are without corrosion and appear brand new.
The vehicle was stationary. Went to put the key in ignition and turn on. Truck would not start, not even turn. Tried jumping it and nothing worked. Having to get a whole new key ignition assembly done on it. Have read up on it and this has happened to many people. The truck won't lock or run. There are 83,000 miles on it and nothing prior to this has happened. The wheel will not turn or go into neutral. The lights inside do work so it is not the battery. Having to send to a mechanic and all parts have been ordered as they identified it was the ignition module that went out. He said it happens a lot to dodges.
After sitting overnight, the truck wouldn't start. After charging 12 hours it starts but will not restart after shutting down. Obd p1df3 code. Research shows many of the same complaint. Just purchased 6 months ago.
Truck still under warenty has less than 13,000 miles. 7 different times car won't start. Have had to get it towed to dealership 3-4 times. Each time it's repaired a different electrical computer code is stated as the problem. This has happened in parking lots, our driveway and at a light (car would not go)! Very dangerous . Started to happen 3 months after we bought the truck. Happens every 30-60 days.
When under acceleration in any gear, from 2000 to 2500 RPM there is a buzzy feeling vibration in the floor, gas pedal and steering wheel. Taken vehicle to 2 separate dealers who claim "normal characteristic", however this issue did not start occuring until the vehicle had about 1000 miles on it.
Service bulletins that may apply
- Water Pump & Chain Case Cover
- Verify Reman part number availability
- CEL (Check Engine Lamp) C006A-49 Multi-Axis Acceleration Sensor Internal Electronic Failure And C10CC-00...
- Valve
- Cooler
- Throttle Blade Icing Service Fix Customers may experience a Malfunction Indicator Lamp (MIL) illumination
- Suspected engine coolant leak.
- Water Quality When Mixed With Engine Coolant
Related recalls
Engine and engine cooling
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
- Risk
- An engine stall can increase the risk of a crash.
- Remedy
- Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1‑800‑853‑1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V‑475.
Recall number 23V411000 · Recall details
Engine and engine cooling: engine: diesel
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
- Risk
- An engine stall can increase the risk of a crash.
- Remedy
- FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1‑800‑853‑2002. FCA US's number for this recall is W58.
Recall number 20V475000 · Recall details
Engine and engine cooling: exhaust system: emission control: gas recirculation valve (EGR valve)
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
- Risk
- Combustion in the intake manifold can increase the risk of a fire.
- Remedy
- Chrysler will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall began April 16, 2020. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is VB1.
Recall number 19V757000 · Recall details
Questions about the 2017 Ram 1500 won't start
Is won't start a common problem on the 2017 Ram 1500?
11 of 886 owner complaints about the 2017 Ram 1500 (1%) mention won't start. The model year with the most reports is 2019.
Is there a recall or service bulletin for this on the 2017 Ram 1500?
There are 3 recalls and 68 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2017 Ram 1500
Power steering loss 95ABS 75Loss of power 63Check engine light 57Adaptive cruise 46No deployment 31Knocking 28Stalling 26Fuel gauge 23Fuel pump 23Fire or smoke 18Engine failure 14Jerking 14Steering lock-up 14Key fob 11Hesitation 10Won't shift 10Tire blowout 9Airbag light 8Backup camera 8Fuel smell 8Headlights 8Pulling 7Ball joint 6Shudder 6Water leak 6Brake failure 5Door locks 5Wipers 5
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