2015 Ram 1500: won't start

Filed Oct 8, 2026 · Electrical, Fuel system · OH

I was traveling northbound on [XXX], just before [XXX], at approximately 35 mph on dry asphalt in my 2015 Ram 1500 3.0L EcoDiesel just after refilling the fuel tank with 13.999 gal. of diesel fuel. While the vehicle was being driven both fuel-tank retention straps broke. The fuel tank dropped from its retained position and was observed resting on the asphalt beneath the vehicle. The vehicle lost all power causing a near-miss incident while attempting to navigate out of traffic. After coming to a stop, the vehicle was moved to the side of the road and parked just east of [XXX] on [XXX]. Passenger and eyewitness [XXX] experienced the entire incident and also observed the fuel tank beneath the vehicle and the broken straps. The vehicle could crank but would not start; and the fuel lines and electrical supply were both damaged. The check-engine light illuminated, as well as the fuel low and fuel sensor fail messages occurred during and after the incident. AAA towed the vehicle directly to Byers Chrysler Jeep Dodge Ram on XXX. Dealer repair order XXX was opened XXX, and the vehicle was physically inspected on XXX. The dealer documented: “VERIFIED CUSTOMER CONCERN. CHECKED AND FOUND REAR FUEL TANK STRAP MOUNT IS RUSTED OUT. NOTHING TO HOLD TANK IN VEHICLE.” The dealer further documented that the vehicle “NEEDS FRAME OR REPAIRED FOR REAR FUEL TANK STRAP.” No recall repairs could be made; therefore the disabled vehicle was returned. The concern is that failure of the fuel-tank retention system caused the fuel tank to drop onto the roadway while the vehicle was moving. The dealer subsequently found that the rear fuel-tank strap mounting area was rusted out and that there was “NOTHING TO HOLD TANK IN VEHICLE.” I request that the federal safety agency investigate whether corrosion at the fuel-tank strap/frame attachment area can progress to the point that the fuel tank can no longer be safely retained. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Oct 6, 2026 · Brakes · GA

The ABS Control Module (p/n: 68228991AD) failing and not able to locate any new replacement parts. The failed module results in loss of traction control, electronic slip protection, loss of cruise control, as well as issues with my 4wd, and most importantly no Anti-Lock brakes. Occasionally i will get a no start issue stating "CAN BUS FAIL" resulting from the ABS module. If I unplug the module and re-seat it, the can-bus issue goes away. Luckily it has not resulted in a crash, however I am scared it will as I drive 115 miles daily for work. I have reached out to ATE (the manufacturer) they were not able to assist in the issue. According to Dodge that particular ABS module has been in "engineering review/discontinued" since 2020. Which would make the truck have only been 6 years old at the time it happened. I have been searching for a replacement for almost 3.5 years now but they do not seem to exist.

Filed Oct 8, 2024 · Fuel system · 140,000 miles · KS

The contact owns a 2015 Ram 1500. The contact received a notification of the federal safety agency Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that while attempting to start the vehicle, the vehicle would not crank. A warning message displayed "Service electronic throttle control" on the instrument panel. The check engine warning light illuminated. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 140,000. Parts distribution disconnect.

Filed Sep 7, 2024 · Electrical, Engine · AZ

Was driving to store got to store came out vehicle won't start just keeps turning over. From others that have the same vehicle ecodiesel I'm told it's the tone wheel/crankshaft position. And that the cheap plastic housing chips which causes the no start. Also recall for high pressure fuel pump. And the closest dealership to me can't get my vehicle in for over a month and won't provide a loaner vehicle. I'm well over 2 hours from any other dealership. I bought this vehicle from a dodge ram dealership and was told "NO RECALLS PRESENT " they even had me sign a paper that stated that and gave me a carfax that so no recalls and no recalls ever. But turns out there are 18 recalls for this vehicle. Bought thus vehicle November 2023. So now this vehicle is sitting in my driveway not running and can't get it fixed because the closest dealership can't because they have 1 ONE technician, and no other dealership will tow it to get fix free of charge. All of the symptoms are related to both recalls. High pressure fuel pump, and tone wheel /crankshaft position. Lastly a LOT of people are having to replace the intake manifold regardless of milage for this type of motor.

Filed Apr 30, 2024 · Transmission · CA

Failure of the tone wheel on a 2015 Ram 1500 Ecodiesel. W58 recall dated 2/2021 was performed. ( a software repair for a mechanical issue) W68 recall also dated 2/2021 refers to the replacement of the tone wheel in certain Ram 1500 trucks. On 2/26/2024 My vehicle would not start following a lack Of acceleration/hesitation the night before on the freeway with my daughter driving late at night by herself! I Had to have the high pressure fuel system, fuel rails and injectors replaced due to metal shavings found. (All under a separate recall that had just come out) The dealer also said the tone wheel needed replacement and was the source of the inability to start and the hesitation in acceleration that was encountered. Ram refuses to cover the tone wheel despite the knowledge they have regarding the delaminating of the tone wheel. Supposedly the W58, a software update) was to over ride the mechanical issue of a delaminating tone wheel. How can a software update repair an obvious and known mechanical issue? Why was my vehicle given a “band-aide” and not repaired correctly? Why is the NHTSB allowing Ram to band-aide a mechanical issue that could cause serious injuries due to loss of power or acceleration in a traffic scenario. It makes absolutely no sense. Please look at this issue regarding the band-aide fix and enforce the correct decision in W68 to replace the defective mechanical part of ALL affected vehicles allowing the many many owners that have suffered financially due to their ineptitude in fixing the problem correctly the first time! I have been in contact with several people representing RAM with no satisfaction. While various service people sympathize with me and completely understand my point, they are unable to cover the tone wheel repair. It is Very frustrating to deal with customer reps from RAM outside of the dealership who have zero mechanical knowledge.

Filed Feb 12, 2024 · Fuel system · 113,000 miles · CA

The contact owns a 2015 Ram 1500. The contact stated that the vehicle failed to start. The message "The Vehicle Will Not Start. Service DEF. See Dealer” was displayed. The vehicle was jumpstarted and taken to the dealer however, the failure could not be duplicated. The dealer reset the mileage countdown. The contact stated that unknown parts were replaced; however, the failure persisted. The vehicle was taken back to the dealer, where the cause of the failure could not be determined. The vehicle was taken to an independent mechanic, but the cause of the failure could not be determined. The vehicle was not repaired. Additionally, the contact became aware that the VIN was included in the federal safety agency Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 113,000. VIN tool confirms parts not available.

Filed Nov 17, 2023 · Transmission · OH

No wreck related. But my truck just stopped running. It could of been bad if I was on a highway. The truck will not start or run. Diagnostic says it's, crank shaft positioning sensor. There is a recall for this but it's vin specific and mine is not listed. This could be a very deadly issue. No warning lights at all the truck just stopped running.

Filed Jun 15, 2023 · Engine · WA

catastrophic engine failure due to the failed high pressure fuel pump, last year march 2022 my truck started stalling then lost all power to the engine the truck would not start . i took the truck to my mechanic where he Found no crank signal while engine cranking and sounded to be out of time. he Tested fuel flow from lift pump and found it to be correct. Tested injector weep line return flow and found no return this is normal ,Tested fuel flow regulator at high pressure pump and also found no return while cranking this is normal. These test indicated that the high pressure pump has fail. Installed new high pressure pump and still no pressure. Removed pump and noticed it had not rotated from its timed installed location. This indicated that the drive gear is not rotating the pump and there is internal damage to engine. this damage happened due to the filed fuel pump.

Filed Jun 3, 2021 · Engine, Fuel system · MI

The tone ring of my vehicle has failed causing the crank sensor to not work as designed. This has put my vehicle into a no start condition. I was lucky that this happened just after I returned home instead of while in the 5 lane traffic I was previously in. Had this happened a few minutes earlier I would have been in an accident.

Filed Apr 9, 2021 · Engine, Steering · 99,000 miles · WA

Traveled appr. 1/2 mile, 30 MPH engine lost power, rattled and clanked like timing was off would hardly move- stalled me on busy 2 lane hwy. Transmission knob locked up, errors reading adjust trailer brake slider- no trailer connected to me. Tried adjusting, allowed me to put in park, could not get back out of park, would not let me shut of engine. It was totally stalled, but running like a clanky train- finally was able to get truck in reverse and back into drive 500 feet behind me. Had no power steering at all. Engine was loping so bad it felt like I had a flat tire. Got the truck in drive - still limited power, no power steering. Got truck up to house safely off road- yellow engine light was on. I was able to get truck in park on selector knob. Shut truck off. Called to make an appt. To get truck in. Tried to start truck and would turn over but will not start. I got notice several months ago of loss of crank position. I called larson dodge to get it fixed and they said they did not have info on how to fix it yet, to call back after first of year. So here I am. It is very scary to pull onto main 2 lane hwy and totally lose power and control all at the same time. No shoulder on road, can not explain the feeling but it is an awful feeling to be in motion and lose all control of the vehicle. This definitely is dangerous and easily people could die from it if it happened on the freeway or any busy road. Please people be aware of this. This faulty situation could easily cost you and your loved ones and or complete strangers their lives. Not so much by the vehicle itself, but by losing power and control, you can easily get slammed into. I was just waiting to get hit, but a very aware semi truck driver saw I was in trouble and stopped before the opening of the drive to allow me to back up into it. I could not go forward. The control knob would not let me put it in drive.

Filed Feb 18, 2021 · Electrical, Engine · 74,500 miles · FL

First week of december 2020, I had a normal oil change. The following day my ram it would not turn over. It was towed to a local shop where I was told that it was the battery (even though the battery was only a year old). Found my ram VIN had long list of open recalls. I contacted dealership. Provided with loaner. Service adviser said truck was not safe to drive because of the egr recall. A couple hundred more miles, a fire engine would have ensued. My egr had completely failed, coolant had gotten into my intake. Parts were backordered because manufacturing of mods just began. 12/24/20 all recall mods/repairs completed. Dealership advised truck was safe and operable. Received fcas extended limited warranty. 2 weeks later coolant/water leaking from underneath. Found the coolant levels dropped. Contacted dealership, service at that time could not find leak. Told to recheck in one week. 1 week later, levels not lower but coolant fluid smell after shutting off engine. Told it was normal. Friday 2/12/21 truck started irregularly and gurgled. Found coolant had dropped significantly below the recommended levels. Brought back to dealership. Before dropping it off another mechanic found coolant leak dripping down the 4 wheel drive actuator and front cover with traces of it coming out of the water pump and valve cover gasket. Put into a loaner. I was told my water pump failed. Not covered under new fca warranty. All recall repairs/modifications did not fix issues. Vehicle remained inoperable and dangerous. Coolant never stopped leaking into intake and other areas of engine. The egr is a component failed causing domino breakdown of entire truck engine. Recall states the failed egr will cause thermal fatigue and high temperatures to crack portions of the cooling system (hence the engine fires).

Filed Oct 20, 2020 · Electrical · NY

My vechicle recently did not start just got a dead click was able to get it started with a jump start brought it to the dealer to have it check they told me there no codes in the system to diagnose the problem asked me to leave the vechicle to see if the problem reaccured but it did not. 2 days later the same thing happened I was 50 miles from home I was able to get vehicle started to it to the dealer got the same diagnosis no codes and they can determine the cause so now I have a vechicle that I don't know if it will start when I get in it . I called ram customer care at 18009921997 and was told the dealer followed there protocol and with out codes or replication of the issue it can not be fixed. I find that to be absurd that they are unable to diagnose a issue with there vechicle and I'm left to be the guinea pig. I have family and travel to work not knowing if I will be stranded wherever I am not a got or safe situation. I hope you can help with this issue