I was in a front end collision causing $20,000 dollars in damage and the air bags failed to go off. The front end was completely destroyed yet no air bag deployment. I was travelling about 35 MPH and had very little time to brake. I hit the other vehicle broadside. I was on a 4 lane road and going straight when the accident occurred.
2014 Ram 2500: airbags did not deploy in a crash
7 of the 345 complaints about the 2014 Ram 2500 describe airbags did not deploy in a crash.
- owner complaints
- 7
- of this car's complaints
- 2%
- typical mileage
- 52,000
- recalls
- 3
Airbags did not deploy in a crash by model year
What owners say
Tl* the contact owns a 2014 ram 2500. The contact stated that the vehicle rolled out of the park position and crashed into an air conditioning unit. There was no warning indicator illuminated. The contact experienced a similar failure in the past, but was able to jump back into the vehicle and stop it with the emergency brake. The air bags did not deploy. There were no injuries and a police report was not filed. The vehicle was not damaged. The vehicle was taken to chris nikel chrysler jeep dodge ram fiat (918‑355‑5000, located at 2920 n aspen ave, broken arrow, ok 74012), but the technician was unable to diagnose the cause of the failure. The manufacturer was not made aware of the failure. The contact later received notification of the federal safety agency campaign numbers: 17v562000 (engine and engine cooling) and 17v821000 (power train). The vehicle was not repaired. The failure mileage was approximately 55,000. Parts distribution disconnect.
Tl* the contact owns a 2014 ram 2500. While the vehicle was stationary and unoccupied, it rolled backwards out of the park position and crashed into some trees. The air bags did not deploy. A police report was not filed. There were no injuries sustained. Egolf chrysler jeep dodge ram in brevard, north carolina was made aware of the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The VIN was included in the federal safety agency campaign number: 17v821000 (power train), which was directly related to the failure; however, there was no remedy. The failure mileage was 92,000.
Tl* the contact owns a 2014 dodge ram 2500 towing a curt gooseneck hitch. The contact stated that the hitch became unhooked while driving in reverse at 3 MPH. The vehicle hitch assemble crashed into the rear of the vehicle. The air bags did not deploy there were no injuries, fire or police report filed. The vehicle was taken to an independent mechanic the local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact believes the ball on the hitch assembly was undersized. The manufacturer was notified of the issue but no further assistance was provided. The failure mileage was unknown. The VIN was not available.
Tl* the contact owned a 2014 ram 2500. While driving on a two lane road, another vehicle was in a crash and struck the rear passenger side of the contact's vehicle. The vehicle rolled over three times. The air bags did not deploy and the seat belt did not lock. A police report was filed. The contact was injured and transported to the hospital, treated, and released. The vehicle was destroyed. The manufacturer was notified of the failure. The approximate failure mileage was 39,000. ...updated 04/20/17 *bf
Tl* takata recall. The contact owned a 2014 ram 2500. The vehicle was repaired for the federal safety agency campaign number: 15v460000 (air bags). Months later, the front driver and passenger side air bags failed to deploy. While driving approximately 50 MPH, the contact reached for the glove box, veered off the road, crashed into a guardrail, and stopped in a field. The curtain air bags and steering wheel air bags deployed with force and a substance emitted into the vehicle. The contact sustained injuries to the left arm, left shoulder, left side of the face, and bruises to the left eye. Medical treatment was received. A police report was filed. The vehicle was towed to a repair shop. The manufacturer was notified of the failure and indicated that they would respond within 48 hours. When the contact had not heard from the manufacturer, but they later sent an independent investigator to determine the cause of the failure. The contact was waiting for the results of the investigation. The vehicle was destroyed. The failure mileage was not available. ...updated 02/22/17 *bf updated 7/6/18
Tl* the contact owned a 2014 ram 2500. While driving 40 MPH, the contact crashed into a ditch to avoid hitting a deer. The air bags did not deploy. A police report was filed. The contact sustained injuries to the head, face, abdomen, and back. Medical attention was required. The vehicle was destroyed and towed to a dodge dealer. The manufacturer was not made aware of the issue. The failure mileage was 43,500.
Service bulletins that may apply
Related recalls
Air bags: side/window: curtain
- What is wrong
- Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
- Risk
- If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.
- Remedy
- Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is T25.
Recall number 17V302000 · Recall details
Air bags: frontal
- What is wrong
- Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Ram 1500, 2500, 3500, 4500, and 5500 trucks manufactured January 18, 2011, to October 7, 2014, and equipped with the Electronic Vehicle Information Center option. The affected vehicles have a steering wheel wiring harness that may rub against the driver air bag module retainer spring.
- Risk
- This abrasion may result in an electrical short that could cause driver's frontal air bag to unexpectedly deploy. Inadvertent deployment of the air bag may increase the risk of injury and the possibility of a vehicle crash.
- Remedy
- Chrysler will notify owners, and dealers will inspect, repair as necessary, and secure the steering wheel wiring harness. Additionally, protective caps will be added to the air bag retainer spring ends. These repairs will be done free of charge. The recall began on September 18, 2015. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is R36.
Recall number 15V459000 · Recall details
Air bags: side/window
- What is wrong
- Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, and 3500 trucks manufactured June 20, 2012, to January 26, 2015. In the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air bags may unexpectedly deploy and the seat belt pre-tensioners may activate.
- Risk
- Air bags that unexpectedly deploy increase the risk of a crash or injury.
- Remedy
- Chrysler will notify owners, and dealers will update the Occupant Restraint Control module calibration, free of charge. The recall began on September 8, 2015. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is R23.
Recall number 15V460000 · Recall details
Questions about the 2014 Ram 2500 no deployment
Is airbags did not deploy in a crash a common problem on the 2014 Ram 2500?
7 of 345 owner complaints about the 2014 Ram 2500 (2%) mention airbags did not deploy in a crash. The model year with the most reports is 2014.
Is there a recall or service bulletin for this on the 2014 Ram 2500?
There are 3 recalls and 2 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2014 Ram 2500
Check engine light 18Adaptive cruise 8Engine failure 7ABS 6Stalling 6
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