2018 Ram 2500: airbags did not deploy in a crash

Filed Feb 5, 2026 · Brakes · 75,000 miles · AL · crash

The contact owns a 2018 Ram 2500. The contact stated that the ABS and the traction control warning lights were illuminated intermittently. The contact stated that while driving approximately 35-40 MPH and pulling a trailer, another vehicle pulled in front of the contact's vehicle. The contact slammed on the brakes, but the vehicle failed to respond as intended and crashed into the rear of the other vehicle. The contact stated that the air bags did not deploy because the vehicle was equipped with a brush guard due to potential collisions with deer in the country area where the contact lived. The contact did not sustain injuries. The other driver sustained unknown injuries, and the other vehicle was deemed a total loss. The contact's vehicle was driven away from the scene. A police report was filed. The vehicle was taken to the dealer, where the contact was informed that the vehicle was experiencing a known failure, and the contact was made aware that the VIN was included in the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The vehicle was not diagnosed or repaired. Â The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 75,000.

Filed Apr 18, 2025 · Brakes · 44,000 miles · GA · crash

The contact owns a 2018 Ram 2500. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed, but the anti-lock brakes failed to stop the vehicle. The ABS warning light was illuminated. The vehicle slid and crashed into a Jersey barrier. The air bags did not deploy, and there were no injuries sustained. The vehicle was able to be driven away from the crash site. The front bumper was later replaced. A police report was not filed. The vehicle was taken to the dealer, who related the failure to the recall but confirmed that parts were not yet available. The contact mentioned calling a total of 25 different dealer locations, where all confirmed that parts were not available. The vehicle was not repaired. The contact stated that the failure recurred. The manufacturer was made aware of the failure but confirmed that parts were not yet available. The failure mileage was approximately 44,000. VIN tool confirms parts not available.

Filed Mar 25, 2022 · Steering · 37,000 miles · NV · crash · 2 injuries

The contact owns a 2018 Ram 2500. The contact stated while her husband was driving approximately 25 MPH the steering wheel lost functionality, the vehicle veered to the left off of the roadway. The vehicle collided with a reinforced cinder block wall on the driver's side front end, the hood impacted first and was crushed with additional damage to the undercarriage. The contact stated no warning light was illuminated. The airbags did not deploy. The husband was transported from the scene by ambulance to a hospital. The husband received cuts to left side of head and left side of face, additionally the contact had minor cuts to the left side of her face and bruised left forearm. The police were on scene and an incident report was written. The vehicle was towed to a towing lot and later towed to a collision repair center. The vehicle was not repaired. The contact researched online and related the failure to the federal safety agency Campaign Number 19V021000 (Steering). The manufacturer had not been informed of the failure. The failure mileage was approximately 37,000.

Filed Nov 2, 2021 · Transmission · VA · crash

The contact called inquiring about a Law Enforcement vehicle (2018 RAM 2500). November 2020, vehicle shut down while traveling up a road. “Lost all PCM communication.” Instrument cluster was on, but vehicle would not start, multiple warning lights were illuminated. The vehicle was not drivable. Towed vehicle to Flower Motors (RAM) in Montrose, CO where it was diagnosed with needing a PCM replaced. The vehicle was repaired, however it continued to experience the same failure. July 2021 while the same Law Enforcement Officer was traveling at 30 mph in a 35-mph zone into a sharp right turn, the vehicle "lost all the PCM communication". The Law Enforcement Officer could not stop, due to no brakes and had a difficult time turning the vehicle. The Law Enforcement vehicle crossed the road into the oncoming lane of traffic and off the shoulder into Sagebrush. The Law Enforcement Officer was able to steer to the right and drove back onto the road and across both lanes of traffic, exiting off the road surface and into more Sagebrush. The Law Enforcement vehicle finally came to a stop. Multiple warning lights illuminated. The air bags did not deploy. The Law Enforcement Officer was not injured nor sought medical attention. No police report was filed. The Law Enforcement vehicle was not drivable and had to be towed Flower Motors (RAM) in Montrose, CO where it was diagnosed with needing the PCM replaced for a second time. The Law Enforcement vehicle was repaired, however, it continued to experience same failure. August/September 2021, the Law Enforcement vehicle again “lost all the PCM communication”. The Law Enforcement Officer was pulling up to a highway getting ready to merge onto the highway when the Law Enforcement vehicle shut down. The Law Enforcement vehicle was not drivable and was towed to Berthod Motors (RAM) in Glenwood Springs, CO where it was diagnosed with needing the PCM to be replaced for a third time. Multiple warning lights were illuminated. November 2021, the Law Enforcement vehicle was being driven approx

Filed Jun 18, 2021 · Airbags · FL · crash · 1 injury

Head on collision occurred doing 50mph and airbags did not deploy. Impact was hard enough to twist the frame of the truck.

Filed Jun 4, 2020 · Airbags · 13,052 miles · TX · crash · 2 injuries

This vehicle was involved in a front end collision at speeds greater than 35 MPH. The passenger front seatbelt did not lock and the air bags did not deploy.*dt*jb

Filed Apr 10, 2020 · Airbags · 14,700 miles · SC · crash

I was involved in an accident today that totalled my truck and the airbags never deployed. Impact damage was in the front and both side rear passenger doors. Car ran stop sign and the brunt of impact was in the front.