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2018 Ram 2500: harsh or hard shifting

5 of the 2,610 complaints about the 2018 Ram 2500 describe harsh or hard shifting.

owner complaints
5
of this car's complaints
0%
recalls
1
Is there a fix? There is 1 recall and 24 service bulletins for this area of the car. See below

Harsh or hard shifting by model year

  • 2023
    1
  • 2022
    2
  • 2019
    2
  • 2018
    5
  • 2016
    2
  • 2015
    2
  • 2014
    4
  • 2013
    1

What owners say

Filed Jan 16, 2026 · Transmission · NH

The transmission is slipping and making clunking noises and I'm worried it fails while driving it could be a safety issue. I noticed other people online mention the same problem. This should be a manufacture recall to get repaired not a consumer.

Filed Jul 17, 2025 · Brakes · NJ

In December 2024, I received recall notice C4B for my 2018 RAM 2500 truck. The notice concerned the brake hydraulic unit, which is susceptible to failure. At almost exactly the same time, I started to receive dashboard indicators to check the ABS, but it worked fine, I just assumed that the alert was related to the recall. The recall stated that parts were not available and that I would be contacted when there was a resolution. The notice did not indicate that the vehicle was unsafe to drive. Around [XXX], the brakes began making a grinding sound from both sides of the front wheels. I checked the pads, which seemed fine, and there was no scoring on either front rotor. Coincidentally, I got a flat on the left front tire the day after the grinding noise started. It was in the driveway and I was unable to put on the spare until July 12, 2025, the vehicle sat in the driveway with a flat tire until then. After swapping in the spare on the 12th, I planned to get the tire repaired at my local garage. I began pulling out of my driveway at a few miles per hour. I applied the brakes to maintain a slow speed, and the grinding worsened. As I reached the end of my 30 foot driveway and pulled into the street, I heard a clunk, which I also felt through the brake pedal. The pedal immediately went to the floor, and the vehicle rolled across the street before finally stopping. I was able to back into the driveway and park the vehicle without incident. I contacted my local RAM dealer, and they said there was nothing they could do. They gave me the number for Fiat Chrysler Customer Care. I called Fiat Chrysler Customer Care at 800‑853‑1403 and received case number[XXX]. They explained that a resolution was not yet available and advised me to call a dealer and ask for a "temporary fix". When I told them the dealer had already said they couldn’t do anything, and that the dealer told me to call them, they suggested that I try a different dealer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Jun 9, 2025 · Brakes, Transmission · 125,000 miles · NC

The contact owns a 2018 Ram 2500. The contact stated that the ABS warning light was illuminated. The contact stated that the brakes were making abnormal clunking sounds. The contact stated that the traction control, 4WD, and cruise control were inoperable. The contact received notification of the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The approximate failure mileage 125,000. VIN tool confirms parts not available.

Filed Sep 30, 2024 · Brakes, Electrical · CA

I purchased this truck new in 2018. I soon started having problems with very hard shifting and slamming into gear. It has been to the shop and diagnosed and continues to do it. They cant seem to fix it. My ABS lights and alarm are sounding non stop. This happened within 5 miles of my warranty being up. I did diagnostics and they wont cover it and want to charge me 1500 plus i have to wait 8 months for the part. This is an ABS issue and a safety issue! I also get the DEF failure notice telling me its going into limp mode. This has happened multiple times. I still only have 36k miles on it. I was told this ABS issue was now covered and the factory is doing extended warranties based on these problems. But the dealership says they know noting about it and that i have to bring it back in AGAIN to diagnose which i have to pay for AGAIN. I hate this truck and i have had nothing but problems and no one will help.

Filed Jan 25, 2024 · Steering · MO

2 months ago my truck started making a “whirling noise” whenever I would turn the steering wheel. There was no change in the ability to steer at all. The service manager informed me it was a “Hydro-booster” issue and was in no way dangerous or would create a danger until an opportunity for service and parts were available. He informed me this was not a warrenty issue and I would have to either leave my truck for “weeks” while part was removed and sent in for inspection or accept noise until I wanted to foot bill for repair of over $1K. I elected to drive with noise until I could save up money and be without my work truck. Recently, driving my truck down the highway and hit a pot hole which created an “out of alighnment” in my steering. Upon arriving home the steering wheel was up to 180 degrees out of snych with steering. As I was backing into driveway and going over the driveway curb I heard a loud “clunking” noise in which my steering wheel then had absolutly no connection with the front tires. I was able to free-spin the column. I had it towed to dealership. Talking to Service Manager, he said it sounds like 2 retaining nuts loosened up to the point of falling off and steering linkage dislodged. Why is there no retaining/ locking pin on these bolting parts to prevent complete separation. I could have been still traveling down the highway when this happened. I feel this should be repaired as a Warranty and I not be charged for this repair.

Service bulletins that may apply

Related recalls

Power train: automatic transmissionReported February 8, 2018 · 180,462 vehicles affected
What is wrong
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Risk
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Remedy
Chrysler will notify owners and dealers will update the Body Control Module software. Dealers will also test the BTSI operation, replacing the solenoid as necessary. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is U11.

Recall number 18V100000 · Recall details

Questions about the 2018 Ram 2500 harsh shifting

Is harsh or hard shifting a common problem on the 2018 Ram 2500?

5 of 2,610 owner complaints about the 2018 Ram 2500 (0%) mention harsh or hard shifting. The model year with the most reports is 2018.

Is there a recall or service bulletin for this on the 2018 Ram 2500?

There is 1 recall and 24 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2018 Ram 2500

ABS 1,974Adaptive cruise 680Brake failure 58Check engine light 44Backup camera 26Spongy pedal 12Warning lights 12Grinding brakes 10Won't shift 10No deployment 7Engine failure 7Loss of power 6Transmission failure 6Ball joint 5Fire or smoke 5Hesitation 5Power steering loss 5Slipping 5Stalling 5Won't start 5

All model years of the Ram 2500

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