2018 Ram 2500: loss of power steering

Filed Mar 10, 2026 · Steering · FL

Subject: Safety Defect / Recall Not Properly Completed – 2018 Ram 2500 Steering Drag Link Vehicle: 2018 Ram 2500 VIN: [XXX] Recall Campaign: 19V‑021 / V06 – Steering Drag Link Jam Nut Complaint Description: I am filing a safety complaint regarding a potential unresolved defect on my 2018 Ram 2500. This vehicle was included in Recall 19V‑021 / V06, issued to address a safety issue where the steering drag link jam nut may loosen, potentially resulting in loss of steering control. The dealership claimed that the recall was performed on my truck. However, upon inspection, I have observed the following: 1.The jam nut on the outboard drag link is completely smooth with no tack weld, and it spins freely by hand. 2.The drag link steering arm has snapped completely in half. This failure occurred while driving at low speed (~30–35 mph) and could have caused a serious accident or fatality. 3.The installed components appear to be the original, pre-recall parts, not the upgraded or properly repaired components required by the recall. Due to these observations, it is clear that the recall repair was either not performed or performed incorrectly. This poses an immediate and serious safety risk. I request that the federal safety agency investigate this matter to ensure that my vehicle and others like it receive proper recall repairs, and to hold the manufacturer accountable for reporting and completing recall repairs accurately. I have photographs of the failed component and the jam nut condition available upon request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Jan 13, 2026 · Electrical, Steering · MO

The vehicle had multiple unresolved safety defects from the time of purchase. The radio and electrical system never functioned correctly and could not be repaired despite repeated dealer visits. The stabilizer bar failed and fell out while driving, causing loss of steering stability. The vehicle is currently subject to an open federal safety recall for ABS/ESC/traction control loss with no repair remedy available. These defects created a serious crash risk and caused loss of safe use of the vehicle. The manufacturer and authorized dealer failed to repair the vehicle.

Filed Dec 15, 2025 · Brakes, Steering · CA

The brake system and steering system are affected. Both are subject to open safety recalls that have not been fully resolved. The vehicle is available for inspection upon request. Unresolved brake and steering issues pose a serious safety risk, particularly when driving with my family. A failure or malfunction of either system could result in reduced stopping ability or loss of steering control, increasing the risk of an accident. Due to these unresolved safety concerns, I do not feel safe operating the vehicle. The issues are associated with acknowledged manufacturer recalls. However, my local dealership/manufacturing has failed to adequately respond or complete the necessary repairs, despite multiple attempts to address the problems. The vehicle has been presented to the dealership for recall-related concerns. No inspections by police or insurance representatives have occurred to date. Manufacturer involvement has been limited to customer service communications, without resolution. Symptoms include ongoing brake and steering concerns that prompted recall notifications. These issues have persisted despite recall availability and were present prior to my most recent attempts to obtain service. No effective corrective action has been completed.

Filed Sep 19, 2022 · Brakes, Steering · IL

The truck recently started displaying "Service Antilock Brake System" periodically on the information panel. Sometimes it comes on periodically while driving, sometimes only once, sometimes every minute or so and sometimes does not come on at all. We have not had this inspected but looking online appears to be a common problem in these trucks that should be considered a recall. Truck only has 50K miles when this started but this appears to start as soon as 3K miles on some other trucks. This should be a recall as the ABS system is a safety feature that should not be malfunctioning. A second issue that started shortly before this one is the steering wheel shakes when making turns and going over bumps. The truck was serviced for the drag link recall and this started shortly after that and is getting worse with time. Not sure if related to the ABS problem since they started pretty close together or if this is related to the 4WD as it shakes when turning similar to when the 4WD is selected but in this case it is not. This is also a safety issue as you could lose steering.

Filed Jun 18, 2020 · Brakes, Steering · 15,000 miles · TX

Truck loses power steering completely while driving making it 10x harder to maneuver the vehicle making tight turns very difficult. Lack of braking power. Truck has a very evident aeration noise every time steering wheel is turned at any time. Trucks power steering fluid has fallen below minimum three times in the vehicles life. Truck is at 27,000 miles. Issue began around 15,000 miles. Bubbles in power steering reservoir. Power steering pump smells like it's burning up. Power steering pump and hydro boost are failing and has airflow passing through a system that constantly needs to be lubricated by power steering fluid. Pump and hydroboost will fail prematurely before their life expectancies. I have brought my vehicle into three different dealerships, twice at rockwall dodge, twice as dallas dodge, once at huffines dodge. Dealerships claim nothing is wrong with vehicle, the power steering pump on this particular model is more audible than others, also there is supposed to be some air created in power steering system. Dealership service advisor stated, 'for all I know, you could be syphoning the fluid out of the reservoir and claiming it's low' each dealership said nothing was wrong, but has failed to explain to me where my fluid is going, why I'm losing braking power, having complete loss of power steering, or why my truck is very audibly making an aeration noise. Vehicle has been out of service for 15 plus days. Dealerships only look to see physical leaks, see nothing, and say it's fine and send me out the door. I've been through the lemon law process. Fca won the case and ncds denied buyback. I will attach a picture of ncds's statement on why the denial was made. Direct statement from [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).