2018 Ram 2500: backup camera failure

Filed Oct 15, 2026 · Visibility · VA

The rear view back-up camera functions intermittently. Sometimes it works as expected, sometimes it displays a partial distorted image, sometimes the screen is black, sometimes it displays a blue screen with the message "camera system unavailable." The error has occured for several years. Every time I see a camera recall for ram I expect my vehicle to be part of it but never seems to be. Talking to others it seems to be a known issue, but not a known repair--could be one of several things causing the problem. Finally decided to take it in for repair at my expense on 10/16/2026.

Filed Aug 28, 2026 · Brakes · 145,000 miles · TX

The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds, the ABS warning light illuminated and flashed, accompanied by an audible chime, which disabled the cruise control feature. The vehicle was taken to a dealer, where it was diagnosed that the hydraulic control unit (HCU) needed to be replaced. Additionally, a software update was performed for the rearview camera. The vehicle was not repaired for the HCU failure. The contact associated the failure with the federal safety agency Campaign Number: 24V896000 (Service Brakes, Hydraulic), and the VIN was included in the recall. The manufacturer was notified of the failure and informed the contact that parts would not be available until Phase 4, as the recall was currently in Phase 2. The contact was referred to the federal safety agency hotline for assistance. The failure mileage was 145,000.

Filed Oct 21, 2025 · WI

Rear camera doesn’t fully work. I’ve already had to have it replaced once it’s blurry and it’s a big vehicle causing me to almost run over a child.

Filed Aug 8, 2025 · CA · crash

This is about the mirror back up camera. Since I bought it new in 2018 the camera started to not working properly. The first time I noticed was when I was at the bank and was about to reverse at which time the camera should be on the mirror and showing the objects on back of the teuck, apparently was nothing and I hit a metal Pole. After that I never trusted the camera and I noticed that the camera appears sometimes but it freezes so it doesn’t show images in real time. At other times after I put my truck in drive camera it’s still on the mirror so I’m driving with the camera on, I have to completely stop, turn the truck off and turn it back on to solve the problem. Camera also glitches at times. I mentioned this problem to the dealer where I bought the truck and to the one in Merced CA but nobody listens!! I’m frustrated, really don’t know what to do. This is an ongoing issue and big problem for me. And if my son is going to borrow the truck I have to remind him no to rely on the camera.

Filed May 6, 2025 · Electrical · GA

The backup camera is intermittent and faulty at times.

Filed Mar 17, 2025 · Fuel system · MN

Reverse camera started to act up causing my camera to not be available while I am in reverse, this has also coincided with an error message stating "Service Electronic Throttle Control". My truck has experienced slow acceleration and the maximum speed is only 60 mph. My stability control warning light is also on with the flashing "lightning bolt" and I can no longer use my cruise control. The audible crash prevention warning when I reverse also no longer works.

Filed Jan 29, 2025 · AZ

Uconnect radio screen is delaminating causing back up camera to malfunction as camera changes from bed to back camera view while using the camera for safe backing up impossible. Also while driving unit makes calls both emergency and personal calls and my subscription for sirius xm is useless.

Filed Oct 16, 2024 · Visibility · FL

Uconnect screen not working properly due to delamination. When driving the screen will ghost click creating a beeping sound with every ghost click. This could be several hundred peeps per minute. The back up camera will come on while driving forward. In bad weather when you want the defrosters on it will not allow it or stay on defrost. It will switch to all different vent positions, change the air temps so you can't get your window clear. If you try and change it, it will immediately change it. I was pulling a 5th wheel through the mountains and it started to pour rain. I desperately needed defrost and it would not work properly for this reason. If you turn off the screen it will turn right back on. If you turn the volume down to zero you still hear beeping. This is very distracting as a driver. I can't even turn the radio or system off. The radio constantly is changing station and switching from FM to AM or Siri. You can't do anything to stop this ghost clicking.

Filed Sep 30, 2024 · OH

The rearview mirror backup camera display intermittently does not turn on or disappears while vehicle is in reverse. Yes. Could cause significant risk to others outside the vehicle while backing up if not seen in other mirrors. I have sent the truck in multiple times to multiple dealers but it is intermittent so they were not able to recreate the problem while in their possession. Only inspected by the dealership. No warning lamps or messages or other issues prior to the display not showing. I first noticed the issue the first week I purchased the truck (2022). I have a video of the issue for proof but this form will not allow me to upload.

Filed Aug 5, 2023 · CA

Our backup camera glitches all the time and doesn’t disengage when it should

Filed Jun 24, 2023 · Driver assistance, Electrical · TX

Reporting back-up camera glitches and/or blanking mirror screen! This can cause serious damage or injury to persons or property and even fatalities.

Filed May 21, 2023 · Electrical · MO

Radio will show back up camera when driving, call cops,call people, turn the station, turs the heat up and A/C on and offd