2014 Ram 3500 engine problems

Filed Sep 5, 2024 · Engine · 116,000 miles · PA

The contact owns a 2014 Ram 3500. The contact stated while driving 65 MPH, the "no turbo signal" warning light illuminated, and the vehicle shifted into LIMP Mode. The contact stated that the vehicle slowed to approximately 20 MPH on the highway. The contact pulled over and turned the vehicle off and detached the positive and negative battery terminals. The contact stated that he touched the ends of the cables and reconnected the terminals to the battery and was able to return to normal vehicle functionality. The contact stated that the failure was intermittent but occurred at various speeds. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the turbo actuators needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 116,000.

Filed Nov 15, 2023 · Engine · VA

Turbocharger actuator failure. Recognized as known issue for vehicles manufactured one year later (2015). All replacement cost covered by manufacturer and warranty extended. The replacement part for the 2014 RAM 3500 turbocharger actuator is MOPAR part 68481772AA and the replacement part for the 2015 RAM 3500 turbocharger actuator is MOPAR part 68481772AA (identical part numbers). Similarly, the turbocharger installation kits for both model years are identical. Multiple online complaints noted about failures in 2014 model years. I incurred $3000 expense to replace. Two detailed letters sent to manufacturer with no response or acknowledgement of receipt.

Filed Dec 9, 2022 · Engine · CA

The Turbo Actuator failed while driving on a two-lane highway without a shoulder to safely pull over. The truck lost power down to a maximum speed of 10mph until I could safely pull off of the highway. The problem has been diagnosed with a OBD2 scanner. No other inspections by police or insurance. The MIL did not turn on until the vehicle was pulled off of the highway and at a stop.

Filed Jan 3, 2022 · Engine, Fuel system · SD

I experienced a lack of power and I noticed that the engine temperature jumped by 40F immediately. The EVIC coolant temperature jump rapidly, but I never received a low coolant warning. I pulled the truck off of I-25 Northbound just south of the WY border. I waited for the vehicle to cool and added all of the coolant I had on hand, about 1.5 gallons. I carefully limped into Cheyenne, WY, towing my 40' 5th wheel to a spot where we could stay. I contacted Cowboy Dodge to identify the problem and repair it. The technician looked at my vehicle and he indicated the EGR valve was bad and needed replaced. The repair invoice is attached for reference. We departed Cheyenne after the fix, and we only got 44 miles out of town on I-80 when the engine coolant light illuminated, and the temp started to spike again. I coasted down the pass into Laramie, WY, in an attempt to get into cell service range and to get the truck off of the road if possible. We ended up stranded on I-80 just east of the exit for 4-hours waiting on a tow vehicle that could take us back to Cheyenne, WY, with our RV in tow. The same technician at Cowboy looked at the truck again and he indicated that the EGR cooler had failed. The failure allowed coolant to leak, undetected, into the combustion chamber. This caused carbon deposits, coal-like remnants, to be deposited throughout the motor and it was especially noticeable on the heat exchanger (see attached). This issue cased $7,000+ damage to my truck and I'm still finding issues related to the failure. I've had injectors fail, the heater core needed replaced again (3d), and the truck is smoking on startup with diminished power and sputtering at speed. I've included all Ram 2021 servicing invoices. This situation could have resulted in a catastrophic runaway on the motor resulting in fire. I lucked out by watching the gages. Stellantis (FCA) should be held accountable for their modifications to the Cummins motor causing these issues.

Filed Jun 2, 2020 · Engine · 109,082 miles · GA

Turbo actuator failed leaving us stranded while on vacation. Vehicle would not restart once power was lost and we had to stop on side of road and wait until the engine would start. We had been taking the vehicle to a ram dealership to trouble shoot from the beginning but the problem continued to accelerate over a period of time finally ending with the actuator having to be replaced. This engine should be lasting but failed at 109,082 miles. The problem with actuator failed us way too soon for a ram cummins diesel which should get at least 300,000 miles durable wear. This vehicle has never been abused in any way and has always been properly serviced at an authorized ram dealership. We came home from vacation and took truck to dealership because of dander of losing power. We had to travel three hours in order to get home from vacation. Then do without vehicle in order to have repaired. The authorized dealer service department has always been excellent, we have absolutely no complaint against their service. I actually saw several actuators waiting to be returned to ram because they had been replaced. I asked what they were and I was told actuators that had been replaced waiting to be returned under warranty! When this happened to us I was told 2014 vehicles had not been warranted by ram. The very fact that the actuators were failing speaks volumes to me because obviously there is a problem with the part. After waiting one year for ram to address this problem it is obvious it is being ignored on 2014 trucks which have been sold for power and durability. If one actuator goes bad there is a responsibility by ram to back their product. The customer honorably purchased this vehicle with forethought of endurance simply because of the package provided suited for the need of purchase. By the way, this is the first ram purchased by me!!! What do you think????

Filed Mar 6, 2020 · Engine, Fuel system · 69,228 miles · PA · fire

Tl* the contact owns a 2014 ram 3500. The contact stated while driving 5 MPH, when smoke and the smell of fuel began to enter the cab of the vehicle. The contact stated no warning light was illuminated. The contact state he parked the vehicle at his driveway and saw somke exiting the hood. The contact also stated the fuel heater and electronical connector was covered in diesel fuel and had a burned smell. The vehicle was not drivable. Upon investigation the contact associated the failure with the federal safety agency campaign number: 14v635000 (engine and engine cooling, fuel system, diesel). The contact called local dealer jeff d'ambrosio dodge chrysler jeep downingtown located at 1221 e lancaster ave, downingtown, pa 19335, were made aware of the failure. The vehicle had not been diagnosed or repaired as of yet. The manufacturer had been informed of failure. The failure mileage was 69,228.

Filed Oct 1, 2019 · Engine · 69,000 miles · CA

Tl* the contact owns a 2014 ram 3500. While the vehicle was pulling a load and driving up a hill, it lost power and the check engine warning indicator illuminated. The contact coasted the vehicle over to the side of the road, removed the load, and powered off the engine. The vehicle was restarted, but the failure recurred. The vehicle was taken to an independent mechanic who diagnosed that the egr valve needed to be replaced. The contact stated that the technician cleaned and repaired the valve, but the failure recurred. The vehicle was taken to browning dodge chrysler jeep ram (1983 hamner ave, norco, ca 92860, (951) 272-3110), but no failure was found. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 69,000.

Filed Mar 26, 2019 · Electrical, Engine · 97,000 miles · OK

Takata recall after we replaced the fuel pump the truck still didn't perform like it should have for a 2 year old dually with less than 100,000 miles on it. Around 1 year ago, we were driving and suddenly were able to smell an extremely foul smell coming from under the dashboard, upon further examination we discovered that the anti freeze was leaking from somewhere and entering the passenger floor board. After this occurred it seemed as if the truck itself just started to fall apart. Both batteries have had to be replaced countless times as well. The radio and A/C do not work and the heater doesn't come close to getting hot.

Filed Jan 11, 2019 · Electrical, Engine · 2,000 miles · WI

Tl* the contact owns a 2014 ram 3500. When the vehicle was placed in park, it did not shut off and "vehicle was not in park" appeared on the instrument panel. The failure recurred multiple times. The vehicle was taken to martin chrysler, dodge, jeep & ram (262‑878‑1226, located at 1422 main st, union grove, wi 53182), but the cause of the failure could not be diagnosed. The manufacturer was notified and sent a representative to investigate the failure. The contact was informed that nothing could be done to assist. The vehicle was not repaired. The failure mileage was approximately 2,000.

Filed Oct 2, 2018 · Engine, Steering · TX

Tl* the contact owns a 2014 ram 3500. The contact received notification of the federal safety agency campaign numbers: 17v821000 (power train), 17v562000 (engine and engine cooling), and 17v541000 (steering). The dealer (texas dodge, 7800 I-40 frontage rd, amarillo, tx 79106, 806‑353‑6343) was contacted and confirmed that parts were not available for the recall remedy. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.