The contact owns a 2019 Ram 3500. The contact stated that while driving approximately 55 MPH, a warning light for the exhaust system illuminated, and the vehicle stalled. The vehicle was pulled over to the side of the road, and the vehicle failed to restart. The vehicle was towed to an independent mechanic, where it was diagnosed, but the vehicle was not repaired. An unknown dealer was contacted and confirmed that the VIN was not under recall. The manufacturer was notified of the failure and confirmed that an unknown recall repair was previously completed on the vehicle. Upon investigating the failure online, the contact related the failure to the federal safety agency Action Number: EA23001(Fuel System, Diesel). The failure mileage was approximately 214,000. The VIN was not available.
2019 Ram 3500: engine stalls while driving
15 of the 138 complaints about the 2019 Ram 3500 describe engine stalls while driving.
- owner complaints
- 15
- of this car's complaints
- 11%
- typical mileage
- 36,500
- recalls
- 2
Engine stalls while driving by model year
- 20251
- 20241
- 20231
- 20223
- 20211
- 20209
- 201915
- 20181
- 20172
- 20161
- 20154
- 20143
- 20132
What owners say
The contact owns a 2019 Ram 3500. The contact received notification of the federal safety agency Campaign Number: 21V880000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the vehicle stalled and lost motive power. The contact stated that the failure had been reoccurring for a year. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown. Parts distribution disconnect.
The contact owns a 2019 Ram 3500. The contact received notification of the federal safety agency Campaign Number: 21V880000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The contact stated that while driving at approximately 65 MPH, he depressed the accelerator pedal to change lanes, and the vehicle shuddered and almost stalled. The contact stated that the "check fuel filter" light was illuminated. The contact stated that the failure lasted for a few seconds then the vehicle resumed normal operation. The contact stated that the failure was intermittent but had started to occur at various speeds. The contact stated that "possible water in fuel" warning light had started to become illuminated. The contact drove the vehicle to a dealer where it was not diagnosed or repaired. The contact was advised by the dealer that the recall repair parts would take years. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 20,000. Parts distribution disconnect.
There is the known recall for my truck. 2019 Ram 3500 with Cummins diesel engine. The CP4 high pressure fuel pump if prone to failure and can cause the vehicle to immediately stall and possible causing serious injury. (Y78/the federal safety agency 21V‑880) I took my truck in and was told parts are not available for 2019's. I called FCA customer service today and was told that the parts are available but only for vehicles with failed high pressure pumps. So I need for my pump to fail and possible injure or kill myself or someone else and they will complete the recall? Makes no sense. The consumer stated contacted Ram customer service and informed computers were down. Customer service couldn't provide an update for the recall.
The component that failed in my 2019 Dodge Ram 3500 is the fuel system. The warning light that came across my screen indicated that it was the "exhaust". The vehicle abruptly went from 75 miles an hour to 25 mph to eventually stalling. At the time there was no engine light that illuminated my screen; It simply stated service exhaust. My safety and others around me were put at risk due to the sudden breakdown while traveling on a highway through the rocky mountains. I was fortunate enough to act quickly to avoid any possible danger to myself and others around me by quickly maneuvering my vehicle to the shoulder of the highway. Yes, a Dodge mechanic found fault in the fuel system, I have paperwork that indicates the malfunction with the vehicle's fuel system. The mechanic found metal shavings in my fuel filters replaced them and told me I was good to proceed on my route. He asserted that since the metal shavings didn't go past my fuel filters I have nothing to worry about. He also stated there's no remedy at this moment to fix the problem. The manufacturer hasn't taken action to fix their own recall. I am at a loss, my vehicle has sat at the dealership since April 12th, 2022.
The contact owns a 2019 RAM 3500. The contact stated while driving 40 MPH and attempting to accelerate, the vehicle stalled without warning. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that the high-pressure fuel pump, fuel rail, fuel filters, DEF, injectors, and internal gasoline tank pump needed to be replaced. The vehicle was not repaired due to parts not being available. The VIN was included in the federal safety agency Campaign Number: 21V880000 (Fuel System, Diesel) however, the part was not yet available. The manufacturer was not informed of the failure. The failure mileage was approximately 100,000.
The contact owns a 2019 Ram 3500. The contact stated that while driving approximately 60-62 MPH, the vehicle stalled. On another occasion, while driving 70 MPH, the vehicle stalled. The “exhaust system service required to see dealer” message was displayed. The fuel filter was drained, and the valve was closed approximately five times by contact. The contact was able to restart the vehicle. The contact received notification of the federal safety agency Campaign Number: 21V880000 (Fuel System, Diesel) however, the part to do the recall was unavailable. The vehicle was taken to the local dealer who stated the parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified but no further assistance was provided. The failure mileage was approximately 97,000. VIN tool confirms parts not available.
Complete engine stall while driving at highway speeds while towing a trailer. I was able to get to the shoulder before losing all forward momentum. There were no errors or warnings before stall. Truck would not crank after stopping and was towed to the dealership. Dealership blamed the issue on an aftermarket fuel tank, but repaired fuel pump under warranty.
Going down the road and truck lost all power and it stalled wouldn't go over 5miles per hour had truck towed to dealer and found the dpf filter had stopped up they replaced it and waited almost a month for a sensor got truck back drove 60 miles and it did it again on a busy road had to get towed to dealer the dealer they said contamination caused injectors to fail had 3 different fuel samples analyzed and no contamination or signs of water were present ram has refused to repair truck under there warranty truck only has 44000 miles on it
The contact owns a 2019 Ram 3500. The contact stated while driving 20 MPH, the vehicle inadvertently stalled temporarily. There were no warning lights illuminated. The contact was able to continue to drive the vehicle. The vehicle was taken to the dealer twice, but the dealer informed the contact that the diagnostic results were inconclusive, and they could not determine the cause of the failure. The contact stated that the failure had recurred approximately 34 times while driving or accelerating from a complete stop. The contact also stated an unknown warning light had illuminated twice. The manufacturer was notified of the failure and advised the contact that they would follow up with the dealer. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 490.
The contact owns a 2019 Ram 3500. The contact stated while driving 45 MPH, the vehicle lost motive power and stalled. The contact pulled over to the side of the road for a few minutes before restarting the vehicle and continued to drive to his residence. The contact took the vehicle to an independent mechanic who diagnosed the vehicle and determined that there was metal shaving inside the rear fuel filter. The contact took the vehicle to a local dealer who inspected the vehicle and stated that there were no metal shavings found in the rear fuel filter. The mechanic repaired the rear fuel filter however, the failure persisted. The contact then took the vehicle to Larry H. Miller Chrysler Jeep Dodge Ram Boise (222 S Auto Dr, Boise, ID 83709, (208) 514-0835) who inspected the vehicle but could not determine the cause of the failure. The contact was concerned that the failure was related to the CP4 fuel pump. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 36,500.
The 2019 to 2020 model year ram 2500 heavy duty equipped with a 6.7l cummins diesel engine has a major safety issue that could cause a stall and increase the risk of a crash. The bosch cp4.2 fuel injection pump has a very high rate of sudden failure leading to immediate stoppage on the engine and engine braking system. The pump destroys itself and takes out the rest of the entire fuel system leading to repairs in the $20,000 usd range. Fca & ram have attempted to revise the pump in late (july) 2020 to solve the issue but the failures keep occurring. For the 2021 model year, fca & ram have changed the pump entirely and reverted back to using an older, safer, more reliable design. No public announcements of neither the pump revision in 2020, nor the pump change in 2021 have been made. The issue is so prevalent that the replacement pumps and repairs generally have a 30-90 day wait period where the customer is without the primary vehicle. This problem is a substantiated safety risk. According to a texas judge in a bosch cp4.2 lawsuit, when another automaker, gm tried to dismiss the case saying the pump failure is not a safety issue, the court responded: "the worst case scenario of a truck spontaneously stalling at high speeds is not a mere inconvenience. Nor is it a mere inconvenience to spend between $8,000 to $20,000 on repairs to make the trucks fit for their ordinary purpose. The court rejects gm's suggestion that the risk of spontaneous engine failure while driving is not, as a matter of law, unreasonably dangerous, depriving the vehicles of fitness for their purpose of transportation.". Toyota agrees: "if a vehicle stall occurs while driving at higher speeds, this could increase the risk of a crash". Fca & ram have remedied the situation for the 2021 model year however, the 2019 and 2020 owners are still at risk. The federal safety agency needs to force fca to recall these trucks.
Service bulletins that may apply
- Cummins 6.7L Air Filter Replacement For DTC P0299 Customers must experience a Malfunction Indicator Lamp...
- Radiator - engine cooling
- Sensor - turbocharger speed
- Bearing
- On Cummins diesel applications that are for 2019 and newer the bpro part 1BP00507AB can on occasions...
- Diagnostic Trouble Code (DTC) P2459-00 Particulate Filter Regeneration Too Frequent Setting in the...
- Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp...
- Cummins 6.7L Air Filter Replacement DTC P0299 Customers must experience a Malfunction Indicator Lamp (MIL)...
Related recalls
Engine and engine cooling: engine: oil/lubrication
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 3500, 4500, and 5500 cab chassis vehicles equipped with a Cummins 6.7L High Output engine. The engine calibration software may not warn about low oil volume.
- Risk
- Low oil can damage the engine, causing an oil leak or a punctured engine block, increasing the risk of a fire.
- Remedy
- Dealers will update the engine calibration software, free of charge. Owner notification letters were mailed June 25, 2021. Owners may contact FCA US LLC customer service at 1‑800‑853‑1403. FCA US LLC's number for this recall is Y21.
Recall number 21V439000 · Recall details
Engine and engine cooling: engine: oil/lubrication
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 3500, 4500 and 5500 cab chassis built with a Cummins 6.7L High Output engine. Inadequate warmup protection can cause a lack of oil film on the engine connecting rod bearings while the engine is reaching operating temperature. This can result in engine damage and connecting rod failure, which could potentially puncture the engine block.
- Risk
- A damaged engine block may leak oil, which can contact hot engine or exhaust components, increasing the risk of a fire.
- Remedy
- Chrysler will notify owners, and dealers will flash the engine calibration software to enhance the engine warm up protection, free of charge. The recall began September 10, 2020. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is W57.
Recall number 20V511000 · Recall details
Questions about the 2019 Ram 3500 stalling
Is engine stalls while driving a common problem on the 2019 Ram 3500?
15 of 138 owner complaints about the 2019 Ram 3500 (11%) mention engine stalls while driving. The model year with the most reports is 2019.
Is there a recall or service bulletin for this on the 2019 Ram 3500?
There are 2 recalls and 104 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2019 Ram 3500
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