Had recall for high pressure fuel pump completed in 12/2022 and the new part has prematurely failed causing debris to go into the fuel system. The new part was to prevent this issue from happening and it seems that failure after only 3 years means that a defective part was installed or some form of improper installation occurred.
2019 Ram 3500: fuel pump failure
13 of the 138 complaints about the 2019 Ram 3500 describe fuel pump failure.
- owner complaints
- 13
- of this car's complaints
- 9%
- recalls
- 2
Is there a fix? There are 2 recalls and 5 service bulletins for this area of the car. See below
Fuel pump failure by model year
- 20251
- 20221
- 20214
- 202023
- 201913
- 20184
- 20173
- 20151
- 20141
What owners say
All of my fuse are lose, also the dealership installed a new high pressure fuel pump under recall and now it’s whining and now my pcm is over charging my batteries!!!
This vehicle has a safety recall I. The high pressure fuel pump. The dealership says they’re unable to provide resolution due to part’s availability. Reasonable time has been allowed and yet, no repairs have been made. The manufacturer should be required to buy back the vehicle or replace it at no cost to me.
went to start and nothing, battery is OK has a quick flash of fuel filter service. and still have 35% left according to the truck. I am guessing it is the fuel pump issue awaiting what the dealership states it has only 36000 miles so its still under warranty.
There is the known recall for my truck. 2019 Ram 3500 with Cummins diesel engine. The CP4 high pressure fuel pump if prone to failure and can cause the vehicle to immediately stall and possible causing serious injury. (Y78/the federal safety agency 21V‑880) I took my truck in and was told parts are not available for 2019's. I called FCA customer service today and was told that the parts are available but only for vehicles with failed high pressure pumps. So I need for my pump to fail and possible injure or kill myself or someone else and they will complete the recall? Makes no sense. The consumer stated contacted Ram customer service and informed computers were down. Customer service couldn't provide an update for the recall.
my truck has sone issues that require the PCM to be flashed .. however i have an open recall for the fuel pump and the dealership cannot move forward with fixing my truck until the recall is fulfilled ... i contacted FCa and there is no date for the parts to be made for my recall and i am unable to drive my truck due to the hood up on the recall parts ... this recall has been open for a while and the parts shoukd be available at this time to move forward .. can you please look into this and help
The contact owns a 2019 RAM 3500. The contact stated while driving 40 MPH and attempting to accelerate, the vehicle stalled without warning. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that the high-pressure fuel pump, fuel rail, fuel filters, DEF, injectors, and internal gasoline tank pump needed to be replaced. The vehicle was not repaired due to parts not being available. The VIN was included in the federal safety agency Campaign Number: 21V880000 (Fuel System, Diesel) however, the part was not yet available. The manufacturer was not informed of the failure. The failure mileage was approximately 100,000.
Fuel pump failed at 103,000 miles while driving down the highway. Truck started acting funny slight loss of power. Pulled over to the side of the highway and turned truck off. Went to restart and it wouldn't restart. Had to sit on the side of the highway 43 with no amenities within 50 miles waiting for help. Unable to get a towing company directly 911 was called and CHP had to arrange a tow truck for more than 100 miles from destination. Truck was taken to mechanic that confirmed fuel pump failure that in turn took out the entirety of the fuel system. Has been at the mechanics since June 24th waiting on parts.
Truck lost throttle response at about 50mph. Coasted to a stop on the side of the road and as soon as it stopped the truck shut down and wouldn’t restart. Check engine light came on and warning message read something along the lines of “exhaust system service required see dealer” After researching these symptoms and warning message, I believe this to be a fuel pump failure. I was able to safely get my truck off the road, but I can easily see how this could be a safety concern depending on traffic. Truck will go to the dealership tomorrow.
Complete engine stall while driving at highway speeds while towing a trailer. I was able to get to the shoulder before losing all forward momentum. There were no errors or warnings before stall. Truck would not crank after stopping and was towed to the dealership. Dealership blamed the issue on an aftermarket fuel tank, but repaired fuel pump under warranty.
The first time I had problem with the fuel pump was in 10/14/2020 with 47455 mil and Chrysler change the fuel pump then I had the same problem for Second time in 05/13/2021 and they do the same after I pick it up 400 mil I had the same problem and fix it and when I pick it up had the sams problem so my truck is still in The dealership until now with the same problem and they said we don’t have the part right now
The contact owns a 2019 Ram 3500. The contact stated while driving 45 MPH, the vehicle lost motive power and stalled. The contact pulled over to the side of the road for a few minutes before restarting the vehicle and continued to drive to his residence. The contact took the vehicle to an independent mechanic who diagnosed the vehicle and determined that there was metal shaving inside the rear fuel filter. The contact took the vehicle to a local dealer who inspected the vehicle and stated that there were no metal shavings found in the rear fuel filter. The mechanic repaired the rear fuel filter however, the failure persisted. The contact then took the vehicle to Larry H. Miller Chrysler Jeep Dodge Ram Boise (222 S Auto Dr, Boise, ID 83709, (208) 514-0835) who inspected the vehicle but could not determine the cause of the failure. The contact was concerned that the failure was related to the CP4 fuel pump. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 36,500.
Service bulletins that may apply
- Frequent Repairs Of Fuel System Components Such As Fuel Filters Numerous Stellantis vehicles having fuel...
- Frequent Repairs Of Fuel Line Components Such As Fuel Filters Numerous Stellantis vehicles having fuel...
- Frequent Repairs Of Fuel Line Components Such As Fuel Filters Numerous Stellantis vehicles having fuel...
- Metal Or Other Debris Contamination In The High Pressure Fuel System
Related recalls
Fuel system, diesel: delivery: fuel pump
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500, 3500 pickup trucks, and Ram 3500, 4500, and 5500 cab chassis vehicles equipped with Cummins 6.7L Turbo Diesel engines. The High Pressure Fuel Pump (HPFP) may fail, resulting in a sudden engine stall without warning.
- Risk
- An engine stall increases the risk of a crash.
- Remedy
- Dealers will replace the HPFP, update the Powertrain Control Module (PCM) software, and inspect and replace additional fuel system components as necessary, free of charge. Interim owner notification letters to inform owners of the safety recall were mailed on January 4, 2022. Owner notification letters were mailed on May 17, 2022. Phase 2 owner notification letters are expected to be mailed on March 2, 2023. Owners may contact FCA US, LLC customer service at 1‑800‑853‑1403. FCA US, LLC's number for this recall is Y78.
Recall number 21V880000 · Recall details
Fuel system, diesel
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2019 Ram 2500 and 3500 trucks, and 3500, 4500, and 5500 Cab Chassis vehicles equipped with diesel engines. The fuel lines may leak fuel into the engine compartment.
- Risk
- A fuel leak in the presence of an ignition source increases the risk of a fire.
- Remedy
- Chrysler will notify owners, and dealers will inspect the fuel lines, replacing them if necessary, free of charge. The recall began July 18, 2019. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is V76.
Recall number 19V498000 · Recall details
Questions about the 2019 Ram 3500 fuel pump
Is fuel pump failure a common problem on the 2019 Ram 3500?
13 of 138 owner complaints about the 2019 Ram 3500 (9%) mention fuel pump failure. The model year with the most reports is 2020.
Is there a recall or service bulletin for this on the 2019 Ram 3500?
There are 2 recalls and 5 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2019 Ram 3500
VIN decoder
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