2022 Ram 3500: harsh or hard shifting

Filed Mar 11, 2025 · Steering · 42,000 miles · AZ

The contact owns a 2022 Ram 3500. The contact stated that while driving on a main street at 10 MPH and attempting to make a turn, the vehicle experienced a loss of steering. The contact stated that the steering linkage had disconnected. The contact stated there was a clunking sound underneath the vehicle. There was no warning light illuminated. Upon inspection, the contact noticed that a bolt securing the steering rod to the steering linkage had detached. The vehicle was towed to an independent mechanic, where it was diagnosed and determined that the steering linkage had failed and needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 42,000.

Filed Sep 16, 2024 · Driver assistance, Transmission · CO

While driving around 20 mph, suddenly heard a clunk, then several dashboard warning lights came on. Truck suddenly had no torque- would only move forward if the engine was revved at much more than normal amount. Nearly complete loss of ability to accelerate from a stop/low speeds. Took to an independent service center who ran the ODB codes, showing the now well-known issue of "transmission failure gears 1-4" Warning lamps include the lane sense and check engine lights, and a message on the dash that reads ACC not available, Automatic high beams not available. Prior to this, no problems with the truck at all. I am trying to arrange getting it towed to a dealership.

Filed Jul 11, 2024 · Transmission · VT

Transmission had 2 loud clunk, while stopped, and shifting into drive, lost all forward gears. Reverse works. Truck has 17000 miles.

Filed Jun 11, 2024 · Engine, Transmission · WA

I was driving coming to a stop for a red light and it turns green. As I go to press on the gas my dashboard lights up with error codes stating a 4WD System error of some kind. As I go to press on the gas the truck loses power and acceleration and starts making a horrible clunking noise. I took it to the dealer because it seems like a transmission issue. This is a 2022 Ram 3500 with 9300 miles at time of failure. I would hate to see what happens if I was towing a large load to lose power all of a sudden risking my life and others around me. Based on what I have researched it seems like a K1 Snap Ring issue to the T. Waiting on the "official" diagnosis from the dealer.

Filed Apr 11, 2024 · Transmission · MA

1, The Aisin AS68RC transmission failed. The dealership had to ship the defective complete back to Aisin . 2. On [XXX] with only 2,886K miles while on Interstate [XXX] in Boston Massachusetts . I just entered the highway and was getting into the middle lane getting up to high way speed. The Tachometer shot up in rpm’s and there was no more forward gear. I was doing about 50-60mph. I had to cost from the middle lane to the brake down lane with my 20’ trailer in tow in heavy traffic. Once in the brake down lane I was able to go in reverse but couldn’t go forward. Loud clunking when put into gear and trying to move forward. 3. The vehicle was towed to the dealership from [XXX] that night to Herb Chambers Millbury Ram and confirmed transmission failure. 4. Aisin sent a complete transmission assembly to the dealership for installation. So the dealership inspected it. 4. There were NO warning lights before transmission failure. I did notice the truck felt Rough over 40 mph before transmission failure since I picked it up brand new from the dealer. Absolutely NO warning light/ indicator prior to Transmission failure!!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Oct 11, 2023 · Transmission · NM

Driving vehicle and lost power went into limp mode had no gears forward Truck would not go over 1500 rpm Check engine light came on Kept saying 4 wheel drive not available but was in 2 wheel drive Hear clunk when shifting but no gears respond! Occurred when driving definitely a safety issue

Filed Aug 8, 2023 · Transmission · NV

On 7/22/23 we were driving out to a trail head in the Grand Staircase-Escalante on a dirt/gravel road over a washboard at the time of failure. We were about 2-3 miles in on a 14 mile journey. It was 111 degrees and we were possibly going to have no cell service soon. Suddenly the 4WD system Temporary unavailable appears on the screen. Then I was able to push the 2wd button and it made a very load clunking sound. I was able to turn the truck around and barely got the truck up to 45 mph back to where we were staying. When we came to a stop the truck would rev and barley move. The check engine light came on with P0732-00 and P0731-00. It had failure to the transmission to the K1 Clutch Snap Ring (Ram has known about this and issued a service bulletin on 1/11/23 to all their dealers) I feel our safety was put at risk due to the temperature, possible no cell phone service and Ram has known about the problem but hasn't warned their customers. The truck was finally towed on 7/24/23 around 3 pm from Page, AZ to Flagstaff, AZ to Planet Chrysler Dodge Jeep Ram. They confirmed on 7/27/23 that the K1 Clutch Snap Ring had failed in the transmission. The truck was inspected by Ram. Ram roadside, Ram customer service, Planet Chrysler Dodge Jeep Ram, AAA and Geico were all notified. No warning lamps or messages appeared until failure. Ram has known about this problem with the 2022 - 2023 Ram 3500 4500 5500 with the Aisin transmission. I purchased this truck so we wouldn't have problems on our vacation. We were left stranded in Page, AZ with our 5th wheel trailer. No help from Ram to get my family and our trailer back to Reno, NV. The dealership and Ram never even responded to any of my calls until Wednesday 7/26/23. We had to rent a truck in Salt Lake City, UT after driving 800 miles round trip. We need to still get our truck back and the rental from Enterprise Truck, they will not allow us to have a one-way rental. As of now we have no update of when the truck will be ready

Filed Jul 14, 2023 · Transmission · IN

The transmission failed. I was towing our bumper pull trailer on a narrow country, curvy road on the way to a National Park Campground and the truck failed. We are very lucky this didn't result in an accident. There was a loud clunk from underneath the truck, then a myriad of warning lights and the truck would not go forward. The truck had just slightly over 12,000 miles. The dealership has determined the transmission did fail and has ordered a transmission clutch kit. There were no warning signs prior this incident

Filed Jul 6, 2023 · Transmission · OR

Put vehicle in 4wd, to cross very loose gravel section of road, returned it to 2wd, drove approximately 10 additional miles, screen display "4wd system temporarily unavailable". Placed vehicle in park and screen display "vehicle not in park" shifted back into drive, loud clunk noise , drove two more miles,check engine light came on, pulled over, placed in park, screen display said "vehicle not in park". Placed vehicle in drive, vehicle no longer engaged in drive, only reverse.

Filed May 24, 2023 · Transmission · AZ

Brand new 2022 ram 3500 dually, 2300 miles 330 into towing trailer 18k trailer transmission blew. Loud clunk will only move in reverse. Left me and family stranded on side of busy freeway. No tow truck could handle truck and trailer.

Filed Apr 11, 2023 · Transmission · OR

On 4/6/2023 at around 3:15 PM, our 2022 Ram 3500 HO 6.7 Cummins coupled with the Aisin AS69RC Transmission which failed at between 40 to 50 MPH while towing a 40' travel trailer. It was sudden when we heard two very loud clunks with jerking that coincided with each. Fortunately I was able to quickly pull onto a wide area of the shoulder from the center lane and not block or impact traffic. This could have had a high impact on traffic and the safety of others during this incident. We do not know how it could have impacted vehicle control. All forward gears were inoperative after the failure. We were stranded there for more than 3 hours waiting for two wreckers. One for the truck and one for the trailer. This was more than just an inconvenience and huge added expense that flowed into the following day when you realize what technology you rely on built into the truck. We use both vehicles for working remotely for long periods of time in a large 4 state area on the west coast. The longer this takes to remedy, impacts our ability to use the trailer. The biggest concern was the impact to our safety and to the public had we not been able to make it to the shoulder of the freeway. Truck has been inspected by a Ram Dealer. They have indicated that parts have been ordered. Ram Care has been contacted twice and a case good case number (85915865) has been created. We know of more than 160 other owners with the same story of the transmission failure with and without towing. Some have not made it home from the purchase of their vehicle. There is a group on Facebook that is capturing incidences of this with other Ram HO-6.7 Cummins-Aisin AS69RC transmission trucks. Dealer indicated they already have another vehicle on the lot (two weeks) with the same issue. There was zero warning. Failure was instantaneous.

Filed Apr 5, 2023 · Transmission · NC

Bought 1/16/23, Failed 4/1/23 Transmission failed at 1,421mi. While towing a light trailer utilizing the tow/haul mode through the mountains of VA traffic. Stepped on the fuel pedal and an audible “Clunk” was heard. Immediately after, we lost all forward momentum and we’re able to slowly creep off the highway. Safety of all was put at risk as a dead vehicle was now blocking traffic on the highway. Check “engine” lamp came on immediately after audible sound. Gears 1-4 were inoperable with only 5-6 and reverse functioning. After further review, a TSB was published and sent to dealerships 1/11/23 stating the potential issue of a faulty part within the transmission of 2022 Ram 3500 6.7L models.