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2015 Ram Promaster transmission problems

12 complaints (20% of all complaints for this car). Typical mileage when it fails: 39,000. 1 crash reported.

owner complaints
12
of this car's complaints
20%
typical mileage
39,000
crashes
1
recalls
3

Which part fails

Owners did not name a specific part.

At what mileage

Complaints by mileage at the time of the problem.

0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+

Ram Promaster transmission problems in other years

2014201520162017201820192020202120222023

Specific symptoms reported on the 2015 Ram Promaster transmission

Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.

Won't shift 7

Related recalls

Power train: automatic transmission: lever and linkage: column shiftReported October 15, 2020 · 20 vehicles affected
What is wrong
Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2014-2019 Paratransit vehicles equipped with 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.
Risk
The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.
Remedy
Prime-Time will notify owners instructing them to take their vehicles to Ram dealers for the necessary repairs, free of charge. Owners may contact Prime-Time customer service at 1‑574‑293‑9191. Prime-Time's number for this recall is W00.

Recall number 20V582000 · Recall details

Power train: automatic transmission: lever and linkage: column shiftReported January 23, 2020 · 222,207 vehicles affected
What is wrong
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram ProMaster vehicles equipped 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.
Risk
The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will replace the transmission shift cable, free of charge. The recall began May 26, 2020. Owners may contact Ram Trucks at 1‑866‑726‑4636. Chrysler's number for this recall is W00.

Recall number 20V036000 · Recall details

Power train: automatic transmissionReported July 12, 2016 · 329,540 vehicles affected
What is wrong
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.
Risk
If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.
Remedy
Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is S55.

Recall number 16V529000 · Recall details

What 2015 Ram Promaster owners say

Most recent owner complaints, unedited.

Filed Mar 12, 2026 · Transmission · 108,000 miles · NJ

The contact owns a 2015 Ram Promaster 2500. The contact stated that, while driving at an undisclosed speed, the check engine warning light illuminated, indicating a torque converter failure. The vehicle was taken to an independent mechanic, where the torque converter was replaced. The failure recurred and was repaired an additional two times. During the final repair, the mechanic determined that fluid was leaking from the radiator into the transmission. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 108,000.

Filed Dec 19, 2025 · Brakes, Fuel system · 60,000 miles · MI

The contact owns a 2015 Ram ProMaster 2500. The contact stated that the same day that the vehicle was purchased, the check engine warning light illuminated. The contact stated that after shifting to park(P) and the parking brake was engaged, the vehicle rolled backwards. The vehicle was taken to the dealer, who diagnosed the vehicle with an unknown sensor failure. The sensor and the brakes were repaired. The contact retrieved the vehicle, and the check engine warning light was illuminated. When the gear lever was shifted to park(P) and the parking brake was engaged, the vehicle rolled backwards. The dealer was contacted, and the dealer at first refused to take the vehicle. After several months, the dealer took the vehicle, and it was diagnosed and determined that the fuel injectors, brakes, fuel tank, and an unknown sensor needed to be replaced. The vehicle was not repaired due to the cost. The contact stated that the failure persisted. The vehicle was parked at the residence and had not been driven since. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.

Filed May 9, 2022 · Transmission · OR

exited a freeway, and when taking off at the stop vehicle lunged forward into the intersection and went out of gear. after repeated attempts to accelerate, drove about 200 feet and dropped out of gear again. Had vehicle towed to Dealer who said needed a new transmission and a left engine and transmission mount because the mounts are breaking causing the engine and transmission to drop nearly to the pavement. An article posted June 2019 by certtrans details the failure (search online for: mopar fix for ram promaster transmission bracket breakage). There are many possible catastrophic safety issue from this failure. Why have these vehicles not been recalled for these defective mounts? The upgraded mount was an additional $847. The price alone may scare some people off from replacing with upgraded mount. At highway speeds when the engine and transmission fall down the angle of the drive axles alone could cause breakage and loss of power. Plus there are a many other possibilities for this to cause a crash.

Filed Dec 2, 2021 · Engine, Fuel system · MA

Several incidents when accelerating, the engine goes into a limp mode, followed by indicator lights coming on P0401, P0299, P226C. The vehicle will not accelerate and travels at a max speed of about 5mph. This has happened in traffic every time and has put me and my family, as well as other vehicles, at extreme risk of being in an accident, not being able to accelerate out of the way of oncoming traffic. After several cycles of turning the vehicle off and on, it returns to normal function. The vehicle has been inspected at a Dodge Service station. They determined that the Turbo diesel system is malfunctioning and needs repair. My vehicle is available for inspection upon request.

Filed Dec 10, 2019 · Transmission · 106,000 miles · NC

Tl* the contact owns a 2015 ram promaster. While driving 55 MPH, the vehicle felt as if it were going into limp mode and the instrument panel indicated to shift into neutral. The contact shifted into neutral and was able to drive. The vehicle stalled and was pushed over to the side of the road. The vehicle was powered off and restarted, but could not drive. The vehicle was towed to mount airy chrysler dodge jeep ram fiat (538 n andy griffith pkwy, mt airy, nc 27030, (336) 789-8105) where it was diagnosed that the vehicle had a stored code and was ok to drive. The vehicle was not repaired and the failure recurred. The vehicle was towed to stetler dodge chrysler jeep ram (1405 roosevelt ave, york, pa 17404, (717) 764-888), but was not diagnosed or repaired. The vehicle was later towed to kernersville chrysler dodge jeep ram (950 nc-66, kernersville, nc 27284, (888) 656-5791) where it was diagnosed that the transmission and the controller shifter failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and provided case number: 71473918. The failure mileage was approximately 106,000. *dt

Filed Nov 7, 2018 · Transmission · 250 miles · MN

In 2017 I purchased a recreational vehicle with a dodge chassis with the attached VIN. It currently has about 4500 miles on it. From the very beginning I have had problems with the transmission down shifting when traveling at highway speeds (55 to 65 MPH) which pegs the tach (7000 plus). This would occur when traveling up slight grades while on cruise control and would happen at random intervals (roughly 200 miles) without warning. I have been to the dodge dealer and discussed the problem with them. The first two times they didn't know what the problem was but said it was an "adaptive" trans which had to adjust to my driving and didn't offer any solutions. At the third visit to the dealer they reloaded new software for the trans, but still offered the "adaptive" argument, and still wouldn't guarantee a solution to the problem. I am afraid to drive this vehicle. When it down shifts there is so much engine braking and rapid deceleration that I fear a rear end collision. Additionally, driving on slippery roads (gravel, frost, snow, rain) could easily result in a skid and possibly complete loss of control.

Filed Jul 25, 2018 · Transmission · 39,000 miles · SC · crash

Radiator cooling fan has stopped working at 39000 miles.van is overheating .still under power train warranty.we are being given a hard time about warranty repair.van can't operate as it has also blown fuses for the fan.research indicates many owners with same issues.

Filed Feb 5, 2018 · Transmission · 110,000 miles · NC

Tl* the contact owns a 2015 ram promaster. While driving, the vehicle automatically shifted into neutral. The vehicle was taken to hendersonville chrysler dodge jeep ram (401 duncan hill rd, hendersonville, nc), but the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was not notified. The VIN was unknown. The approximate failure mileage was 110,000.

Filed Aug 26, 2016 · Brakes, Engine · 23 miles · WA

Tl* the contact owns a 2015 ram promaster. The contact stated that an abnormal noise emitted from the rear driver side brakes. The contact also observed that the transmission and glow plugs failed. The contact mentioned that after the accelerator pedal was depressed from a stop, the vehicle aggressively lunged forward and an abnormal noise sound was heard. The vehicle was taken to the dealer on six occasions however, the diagnosis was unknown and the vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 23.

Filed May 23, 2016 · Transmission · WA

This is new model for dodge in 2015 and comes equipped with the zf 9-speed transmission. At the lower end, the van lacks acceleration for passing or needed acceleration especially after deceleration. After reading the complaints about the zf transmission in the cherokee, the descriptions noted are exactly what is happening to my van. This is extremely concerning when on a freeway and once I slow down and then have to speed up fast, there is a delay or lull in the acceleration.

Questions about the 2015 Ram Promaster transmission

Does the 2015 Ram Promaster have transmission problems?

Owners have filed 12 complaints about the transmission of the 2015 Ram Promaster, 20% of all its complaints.

At what mileage do 2015 Ram Promaster transmission problems start?

The typical (median) mileage in owner complaints is 39,000 miles.

Was there a recall on the 2015 Ram Promaster transmission?

Yes, 3 recalls: 20V582000, 20V036000, 16V529000. Check your VIN to see if your car still needs the free repair.

What year does the Ram Promaster have bad transmission?

The Ram Promaster model years with the most transmission complaints are 2019 (24 complaints), 2014 (14 complaints) and 2017 (14 complaints).

Other 2015 Ram Promaster problems

Engine 19Electrical 17Brakes 10Fuel system 4Acceleration 3Body 2Driver assistance 2Lights 2Visibility 2Wheels 2Airbags 1Steering 1

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