The collision warning system fails to work around 90% of the time. This has been reported to the dealer with no resolution. This is a known problem issue on all Promaster vans and Stellantis refuses to fix the software.
2023 Ram Promaster: false forward collision warnings
5 of the 97 complaints about the 2023 Ram Promaster describe false forward collision warnings.
- owner complaints
- 5
- of this car's complaints
- 5%
- recalls
- 1
False forward collision warnings by model year
- 20235
- 20228
What owners say
The contact owns a 2023 RAM PROMASTER. The contact stated while driving the vehicle at an undisclosed speed, while changing lanes the steering wheel is trying to drive the vehicle into another lane and barriers at times without the Collison avoidance system activating. The contact stated the collision avoidance system is very delayed or sometimes does not show up at all, he also stated that the Collison avoidance waring states it needs maintenance, the contact stated that the vehicle feels like it is close to tipping over and requiring a "death grip" on the steering wheel enable to keep it in control. The vehicle was taken to multiple dealers were they would not diagnose the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 43,518.
The contact owns a 2023 Ram Promaster 2500. The contact stated that while driving at an undisclosed speed, the steering wheel was shaking abnormally. The Forward Collision Avoidance warning light was illuminated. Additionally, the contact stated that the failure had occurred while driving over a speed bump or while turning the steering wheel. The vehicle was taken to an independent mechanic, where it was diagnosed with EPS control module connector failure. The contact was informed that the EPS control module connector needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure but provided no assistance. The contact stated that the failure was a known failure with the vehicle. The manufacturer was not made aware of the failure. The failure mileage was approximately 88,000.
What component or system failed or malfunctioned, and is it available for inspection upon request? The vehicle’s Collision Avoidance / Automatic Emergency Braking engaged on highway. The van is available for inspection at anytime. How was your safety or the safety of others put at risk? Yes Has the problem been reproduced or confirmed by a dealer or independent service center? The dealership was unable to duplicate issue on a test drive, but an independent service center (Safelite Auto Glass) detected a fault code (C14A5-92) related to Lane Departure and Automatic Emergency Braking. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Not at this time Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? The “Collision Avoidance OFF” and “ESC” lights illuminated when the Automatic Emergency Braking engaged while vehicle slid into an adjoining lane on the interstate.
while turning a corner the power steering module shorted out the power steering rack gear assembly causing the vehicle to have control of the steering and unable to turn the wheel almost colliding with other vehicles. the power steering module light comes on along with the hill start assist, the forward collision warning, the ESM lights all come on. The steering wheel does not turn and had to tow to the dealership , the dealership informs me that there are two others in the shop for the exact same issue. The power steering module wiring harness gets moisture on the connections and causes the power steering rack gear to short out . this could lead to horrible accidents if the driver of the vehicle can not turn and control the vehicle
Service bulletins that may apply
- Forward Collision Warning (FCW) Light On Customers must experience a Malfunction Indicator Lamp (MIL)...
- Humming Noise Through Speakers While Vehicle Is Off
- Maps Over The Air (MOTA) Is Causing The Navigation App To Continuously Reboot Or Map loading Screen Shown
- Rocker arm assy - roller rocker
- Uconnect Box Require Service Message
- Radio Over The Air S24.13 and S24.18 Updating to S26.17 Software Version Customers may experience one or...
- Rocker arm assy - roller rocker
- Adapter
Related recalls
Back over prevention: sensing system: camera
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Risk
- A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
- Remedy
- Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1‑800‑853‑1403. FCA US, LLC's numbers for this recall are 66B and 79B.
Recall number 24V436000 · Recall details
Questions about the 2023 Ram Promaster collision warning
Is false forward collision warnings a common problem on the 2023 Ram Promaster?
5 of 97 owner complaints about the 2023 Ram Promaster (5%) mention false forward collision warnings. The model year with the most reports is 2022.
Is there a recall or service bulletin for this on the 2023 Ram Promaster?
There is 1 recall and 10 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2023 Ram Promaster
VIN decoder
See the problems and recalls for an exact car
Buying a used 2023 Ram Promaster?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history