2023 Ram Promaster steering problems

Filed Oct 18, 2026 · Steering · MO

RAM is or was (I hope someone checks) still selling the part with the defective recalled steering assembly for the issue with the corroded wiring harness. My van has been sitting in the shop for nearly a month disabled due to their entire steering system failing from this recalled issue, on top of the two week wait it was disabled waiting for the mechanic to fit it in their schedule. A little over two weeks ago from this day, October 17th, the mechanic ordered that part which makes no sense since the recall occurred at the end of last month yet the company the mechanic was buying from was still selling the part. Once the mechanic shop retrieved the part it was only then when I was told that they were not going to put the part on, for 2600 dollars total in repair, rather they would give me the van back still disabled to wait for the recall repair. Now the van sits for an undetermined length of time until Ram gets around to issuing a recall letter then yet more time when the corrected part becomes readily available on top of the wait for the RAM dealer nearby to have the time get my van in to be worked on which could be two to three weeks wait to get it in their shop. A likely third of an entire year or more my vehicle is disabled waiting for repairs! What's more is two sellers, one could suppose, were able to clean the wiring harness to mask the problem just long enough for the buyer (the dealership I bought the van from used) to buy it then for that dealership, one could suppose, to clean the harness again to mask the issue just long enough for me to buy it used, a dangerous vehicle, and get the van back to my town before becoming disabled. Meaning the dealership sold me a van that had an active investigation of a malfunction that could have had me crash on the way home and they don't have to mention that to the potential buyer?? That's outrageous! Obviously it should be mandatory for a dealership to tell you that information before the sale, not optional.

Filed Oct 9, 2026 · Electrical, Steering · OH

Power steering became inoperable requiring force to steer, with pulsing resistance against the direction being turned. Wasn't a large safety concern, as I was trying to maneuver in a parking lot. Happened suddenly.Lights showed power assistant needs serviced. Had it taken to a dealer where it was determined that water intrusion was the cause. Quoted at $6,500. Can't afford that. Had it taken home

Filed Sep 17, 2026 · Steering · 10,000 miles · FL

The contact owns a 2023 Ram Promaster 3500. The contact stated that while driving 60 MPH, the steering wheel failed to turn in the intended direction. The dealer was contacted by phone and made aware of the failure. The vehicle was taken to the dealer where it was diagnosed with electronic power steering module failure. The contact was informed that the electronic power steering module needed to be replaced. The vehicle was not repaired. The contact was informed that the parts to repair the vehicle were on back order. The contact stated that the failure was a known failure with the vehicle. The failure mileage was approximately 10,000.

Filed Sep 17, 2026 · Electrical, Steering · 5,604 miles · PA

The contact owns a 2023 Ram ProMaster 2500. The contact stated that the emergency control system was inoperable. While driving 3 MPH over a bump in the roadway, the steering wheel locked up. While driving 65 MPH, the failure recurred. Additionally, while reversing, the vehicle stopped suddenly. Prior to and after the failures, an unknown yellow warning light illuminated accompanied by an abnormal dinging sound. Additional warning lights illuminated associated with the steering, hill assist, and emergency control system, and an abnormal brake odor emanated from the vehicle. The contact stated that the failure was scary and dangerous. The vehicle was taken to a local dealer, where the contact was informed that there was a reset switch, and that the contact might have jerked the steering wheel. The dealer informed the contact that the vehicle was fully inspected. The approximate failure mileage was 5,604.

Filed Sep 12, 2026 · Steering · IA

The steering wheel bucks and becomes immovable when I’m steering. The problem is intermittent and happens primarily when driving slowly, such as getting maneuvered at a gas pump or parking. It has also happened at highway speeds when there are rumble strips, in construction zones, or broken concrete that jars the vehicle.

Filed Sep 11, 2026 · Steering · OH

Total sudden loss of power steering

Filed Aug 27, 2026 · Steering · 30,000 miles · IN

The contact owns a 2023 Ram ProMaster 3500. The contact stated that while driving at various speeds, the power steering suddenly failed, causing the steering wheel to jerk unexpectedly and pull out of the contact's grip. No warning lights illuminated. The dealer was notified of the failure; however, the vehicle was not taken to the dealer, diagnosed, or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 30,000.

Filed Aug 25, 2026 · Steering · PA

While at the dealership service center, the "service electronic power steering" warning light illuminated on the dash and when driven the steering wheel began snapping back, making driving very difficult. The garage informed us that the van is considered unsafe/undriveable until fixed due to the high risk of causing an accident. Upon inspection by the service center, they stated that the steering pump was filled with water from an unknown source and that the harnesses were completely corroded. The wiring/connectors were also completely corroded and appeared to be causing the issues with steering.

Filed Aug 19, 2026 · Steering · MA

Vehicle wheel would suddenly jerk when driving. Video of steering wheel doing this was taken while parked. The suddenness of this created immediate dangers to the driver and any around due to the unpredictability of the steering. Vehicle was brought to a dealer/service center where they diagnosed a corroded wire harness that required the entire steering rack to be replaced. There were no warnings or dash lights on. Vehicle is still at the service center four weeks later because the wire harness is unavailable and the vehicle cannot be safely driven.

Filed Aug 19, 2026 · Steering · OH

The Electronic Power Steering (and EPS Module) failed, making it incredibly hard to steer especially at low speeds. Dealer confirmed that the power steering rack has failed. All power steering features and lights came on, rendering the vehicle inoperable while driving doen the road. This is a serious safety concern.