1997-2005 Chevrolet Venture, Oldsmobile Silhouette and others recall: latch
General Motors Corp. reported this safety recall on December 22, 2004. It covers about 717,302 vehicles.
- vehicles affected
- 717,302
- reported
- Dec 22, 2004
- owners notified
- May 31, 2005
- related complaints
- 286
Latches/locks/linkages: doors: latch
- What is wrong
- On certain minivans equipped with second-row bucket seats or captain's chairs and a power sliding door on the passenger side of the vehicle, a passenger using the interior handle to open the power sliding door could be injured.
- Risk
- If a passenger uses the interior handle to open the power sliding door and holds onto the handle while it is being opened by the motor, the passenger's arm may be pushed into the seat back or armrest and a wrist or lower arm injury may result.
- Remedy
- Dealers will replace the power sliding door interior handle on the passenger-side. If the vehicle is equipped with a power or manual sliding door on the driver-side, the interior handle will also be replaced for appearance reasons. Note: before the vehicle is serviced, gm advises owners to not use the interior door handle to open the door. The driver can open and close the door from switches at the driver's position or by using the remote key fob. The driver should tell passengers to use the switch located in front of the door to open or close it. The driver should use the override switch to prevent operation of the power door by children or by others who are not familiar with its use. The owner notification letter mailing will be conducted in phases with the first phase beginning on may 31, 2005. The second phase mailing began on july 18, 2005. The recall began on may 31, 2005. Phase 2 began on july 18, 2005. Phase 3 (final phase) began on august 24, 2005, to all remaining customers. Owners should contact chevrolet at 1‑800‑630‑2438; pontiac at 1‑800‑620‑7668; or oldsmobile at 1‑800‑630‑6537.
Recall number 04V597000
Affected vehicles
Owner complaints about the same problem
Owners of these vehicles have filed 286 complaints about locks problems.
2002 Chevrolet Venture2003 Chevrolet Venture2004 Chevrolet Venture2005 Chevrolet Venture2001 Oldsmobile Silhouette2002 Oldsmobile Silhouette2003 Oldsmobile Silhouette2004 Oldsmobile Silhouette2002 Pontiac Montana2003 Pontiac Montana2004 Pontiac Montana2005 Pontiac Montana
Questions about recall 04V597000
Is there a recall on the 1997-2005 Chevrolet Venture, Oldsmobile Silhouette and others latch?
Yes. Recall 04V597000, reported on December 22, 2004, covers about 717,302 vehicles.
What is the fix for recall 04V597000?
Dealers will replace the power sliding door interior handle on the passenger-side. If the vehicle is equipped with a power or manual sliding door on the driver-side, the interior handle will also be replaced for appearance reasons. Note: before the vehicle is serviced, gm advises owners to not use the interior door handle to open the door. The driver can open and close the door from switches at the driver's position or by using the remote key fob. The driver should tell passengers to use the switch located in front of the door to open or close it. The driver should use the override switch to prevent operation of the power door by children or by others who are not familiar with its use. The owner notification letter mailing will be conducted in phases with the first phase beginning on may 31, 2005. The second phase mailing began on july 18, 2005. The recall began on may 31, 2005. Phase 2 began on july 18, 2005. Phase 3 (final phase) began on august 24, 2005, to all remaining customers. Owners should contact chevrolet at 1‑800‑630‑2438; pontiac at 1‑800‑620‑7668; or oldsmobile at 1‑800‑630‑6537.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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