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1998-2003 Ford Windstar recall: non-powered axle assembly

Ford Motor Company reported this safety recall on August 26, 2010. It covers about 492,650 vehicles.

vehicles affected
492,650
reported
Aug 26, 2010
owners notified
Oct 20, 2010
related complaints
1,741

Suspension: rear: axle: non-powered axle assembly

What is wrong
Ford is recalling certain model year 1998-2003 windstar vehicles manufactured from september 1, 1997 through february 28, 2003 and currently registered or originally sold in connecticut, delaware, district of columbia, illinois, indiana, iowa, kentucky, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, west virginia, and wisconsin. After many years of vehicle service in these areas, corrosion can weaken the rear axle, making it susceptible to torsional stress. Corrosion and stress can lead to cracks which if undetected can propagate and result in a complete fracture of the axle.
Risk
A fractured axle can affect vehicle handling and increase the risk of a crash.
Remedy
As parts become available, dealers will inspect and if necessary install the rear axle reinforcement brackets free of charge. This service will be performed free of charge. The safety recall began on october 20, 2010. Owners may contact ford at 1‑866‑436‑7332.

Recall number 10V385000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 1,741 complaints about suspension problems.

2000 Ford Windstar2001 Ford Windstar2002 Ford Windstar2003 Ford Windstar

Questions about recall 10V385000

Is there a recall on the 1998-2003 Ford Windstar non-powered axle assembly?

Yes. Recall 10V385000, reported on August 26, 2010, covers about 492,650 vehicles.

What is the fix for recall 10V385000?

As parts become available, dealers will inspect and if necessary install the rear axle reinforcement brackets free of charge. This service will be performed free of charge. The safety recall began on october 20, 2010. Owners may contact ford at 1‑866‑436‑7332.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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