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1998-2003 Ford Windstar recall: non-powered axle assembly

Ford Motor Company reported this safety recall on May 3, 2012. It covers about 9,192 vehicles.

vehicles affected
9,192
reported
May 3, 2012
owners notified
Jun 1, 2012
related complaints
1,741

Suspension: rear: axle: non-powered axle assembly

What is wrong
Ford is recalling certain model year 1998-2003 windstar vehicles manufactured from september 1, 1997, through july 3, 2003, registered in puerto rico. Due to increased stresses caused by high cycles of torsional loading, specific to this market, the rear axle can crack.
Risk
A fractured axle may result in a loss of vehicle control, increasing the risk of a crash.
Remedy
Ford will notify owners, and dealers will inspect and install a reinforcement bracket on the rear axle or replace the axles, as necessary. This service will be provided free of charge. The recall began on june 1, 2012. Owners may contact the ford motor company customer relationship center at 1‑866‑436‑7332.

Recall number 12V195000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 1,741 complaints about suspension problems.

2000 Ford Windstar2001 Ford Windstar2002 Ford Windstar2003 Ford Windstar

Questions about recall 12V195000

Is there a recall on the 1998-2003 Ford Windstar non-powered axle assembly?

Yes. Recall 12V195000, reported on May 3, 2012, covers about 9,192 vehicles.

What is the fix for recall 12V195000?

Ford will notify owners, and dealers will inspect and install a reinforcement bracket on the rear axle or replace the axles, as necessary. This service will be provided free of charge. The recall began on june 1, 2012. Owners may contact the ford motor company customer relationship center at 1‑866‑436‑7332.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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