2012-2013 Ford C-Max, Ford C-Max Energi and others recall: control module
Ford Motor Company reported this safety recall on October 17, 2013. It covers about 23,000 vehicles.
- vehicles affected
- 23,000
- reported
- Oct 17, 2013
- owners notified
- Oct 30, 2013
- related complaints
- 111
Electrical system: ignition: anti-theft: control module
- What is wrong
- Ford Motor Company (Ford) is recalling certain model year 2012-2013 Focus Electric vehicles and 2013 C-Max vehicles equipped with the Intelligent Access Push Button Start System. In the affected vehicles, there is no audible chime when the vehicle is operational and the driver's door is opened. Thus, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) No. 114, "Theft Protection and Rollaway Prevention."
- Risk
- Without an audible door chime, a vehicle owner may open the door and exit the vehicle without being reminded that the vehicle is still operational, leaving the vehicle susceptible to theft.
- Remedy
- Ford will notify owners, and dealers will update the software for the door chime, free of charge. The recall began on October 30, 2013. Owners may contact the Ford customer relationship center at 1‑866‑436‑7332. Ford's recall number is 13C07.
Recall number 13V475000
Affected vehicles
- Ford C-Max 2013 2013
- Ford C-Max Energi 2013 2013
- Ford Focus Electric 2012-2013 20122013
Owner complaints about the same problem
Owners of these vehicles have filed 111 complaints about electrical problems.
2013 Ford C-Max2013 Ford C-Max Energi2012 Ford Focus Electric2013 Ford Focus Electric
Questions about recall 13V475000
Is there a recall on the 2012-2013 Ford C-Max, Ford C-Max Energi and others control module?
Yes. Recall 13V475000, reported on October 17, 2013, covers about 23,000 vehicles.
What is the fix for recall 13V475000?
Ford will notify owners, and dealers will update the software for the door chime, free of charge. The recall began on October 30, 2013. Owners may contact the Ford customer relationship center at 1‑866‑436‑7332. Ford's recall number is 13C07.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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