2013-2014 Infiniti JX35, Infiniti Q50 and others recall: software
Nissan North America, Inc. reported this safety recall on March 25, 2014. It covers about 989,701 vehicles.
- vehicles affected
- 989,701
- reported
- Mar 25, 2014
- owners notified
- Apr 14, 2014
- related complaints
- 503
Electrical system: software
- What is wrong
- Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Altima, LEAF, Pathfinder, and Sentra, model year 2013 NV200 (aka Taxi) and Infiniti JX35 and model year 2014 Infiniti Q50 and QX60 vehicles. In the affected vehicles, the occupant classification system (OCS) software may incorrectly classify the passenger seat as empty, when it is occupied by an adult.
- Risk
- If the OCS does not detect an adult occupant in the passenger seat, the passenger airbag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
- Remedy
- Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on April 14, 2014. Owners may contact Nissan at 1‑800‑647‑7261.
Recall number 14V138000
Affected vehicles
- Infiniti JX35 2013 2013
- Infiniti Q50 2014 2014
- Infiniti QX60 2014 2014
- Nissan Altima 2013-2014 20132014
- Nissan Leaf 2013-2014 20132014
- Nissan Pathfinder 2013-2014 20132014
- Nissan Redundant Nv200 2013 2013
- Nissan Sentra 2013-2014 20132014
Owner complaints about the same problem
Owners of these vehicles have filed 503 complaints about electrical problems.
2013 Infiniti JX352014 Infiniti Q502014 Infiniti QX602013 Nissan Altima2014 Nissan Altima2013 Nissan Leaf2014 Nissan Leaf2013 Nissan Pathfinder2014 Nissan Pathfinder2013 Nissan Redundant Nv2002013 Nissan Sentra2014 Nissan Sentra
Questions about recall 14V138000
Is there a recall on the 2013-2014 Infiniti JX35, Infiniti Q50 and others software?
Yes. Recall 14V138000, reported on March 25, 2014, covers about 989,701 vehicles.
What is the fix for recall 14V138000?
Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on April 14, 2014. Owners may contact Nissan at 1‑800‑647‑7261.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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