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2013-2014 Ford C-Max, Ford Escape and others recall: recliner

Ford Motor Company reported this safety recall on April 2, 2014. It covers about 43,135 vehicles.

vehicles affected
43,135
reported
Apr 2, 2014
owners notified
May 30, 2014
related complaints
57

Seats: front assembly: recliner

What is wrong
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
Risk
The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.
Remedy
Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1‑800‑392‑3673. Ford's number for this recall is 14C03.

Recall number 14V164000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 57 complaints about seats problems.

2013 Ford C-Max2014 Ford C-Max2013 Ford Escape2014 Ford Escape2013 Ford Fusion2014 Ford Fusion2013 Lincoln MKZ2014 Lincoln MKZ

Questions about recall 14V164000

Is there a recall on the 2013-2014 Ford C-Max, Ford Escape and others recliner?

Yes. Recall 14V164000, reported on April 2, 2014, covers about 43,135 vehicles.

What is the fix for recall 14V164000?

Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1‑800‑392‑3673. Ford's number for this recall is 14C03.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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