2014-2015 Mercedes Benz Sprinter 2500, Mercedes Benz Sprinter 3500 and others recall: diesel
Mercedes-Benz USA, LLC - Dba Sprinter reported this safety recall on December 1, 2014. It covers about 8,279 vehicles.
- vehicles affected
- 8,279
- reported
- Dec 1, 2014
- owners notified
- Dec 19, 2014
- related complaints
- 13
Engine and engine cooling: engine: diesel
- What is wrong
- Mercedes-Benz USA, LLC - DBA Sprinter (Mercedes) is recalling certain model year 2014-2015 Sprinter 2500, and Sprinter 3500 vehicles manufactured February 28, 2014, to November 21, 2014. In the affected vehicles, oil may leak from around the chain tensioner gasket area.
- Risk
- Leaking oil may drip onto a hot engine surface, increasing the risk of a fire. Additionally, the leaking oil may be a road hazard for other vehicles, increasing the risk of a crash.
- Remedy
- Mercedes will notify owners, and dealers will replace the chain tensioner gasket, free of charge. The recall began on December 19, 2014. Owners may contact Mercedes customer service at 1‑877‑762‑8267. Mercedes' number for this recall is 2014120003.
Recall number 14V764000
Affected vehicles
Owner complaints about the same problem
Owners of these vehicles have filed 13 complaints about engine problems.
Questions about recall 14V764000
Is there a recall on the 2014-2015 Mercedes Benz Sprinter 2500, Mercedes Benz Sprinter 3500 and others diesel?
Yes. Recall 14V764000, reported on December 1, 2014, covers about 8,279 vehicles.
What is the fix for recall 14V764000?
Mercedes will notify owners, and dealers will replace the chain tensioner gasket, free of charge. The recall began on December 19, 2014. Owners may contact Mercedes customer service at 1‑877‑762‑8267. Mercedes' number for this recall is 2014120003.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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