one or more of the rear-wheel speed sensors may experience an electrical failure, which potentially could lead to a disablement of the Electronic Stability Control (“ESP”) control unit functions. If ESP control unit functions are disabled, vehicle driving stability may be impacted under certain driving conditions, increasing the risk of a crash.
The worst 2015 Mercedes Benz Sprinter 2500 problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Airbags2
- Electrical2
- Engine2
- Fuel system2
- Steering2
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Airbags2
- Electrical2
- Engine2
- Fuel system2
- Steering2
- Acceleration1
- Body1
- Brakes1
- Driver assistance1
- Seat belts1
- Suspension1
- Transmission1
- Wheels1
Recalls 3
Engine and engine cooling: engine: diesel
- What is wrong
- Mercedes-Benz USA, LLC - DBA Sprinter (Mercedes) is recalling certain model year 2015 Sprinter 2500 and Sprinter 3500 vehicles manufactured February 28, 2014, to January 22, 2015. In the affected vehicles, oil may leak from around the chain tensioner gasket area.
- Risk
- Leaking oil may drip onto a hot engine surface, increasing the risk of a fire. Additionally, the leaking oil may be a road hazard for other vehicles, increasing the risk of a crash.
- Remedy
- Mercedes will notify owners, and dealers will replace the chain tensioner gasket, free of charge. The recall began May 18, 2015. Owners may contact Mercedes customer service at 1‑877‑762‑8267. Note: This recall is an expansion of 14V‑764.
Recall number 15V261000 · Recall details
Structure: body: door
- What is wrong
- Mercedes-Benz USA, LLC - DBA Sprinter (Sprinter) is recalling certain model year 2015 Sprinter 2500 and 3500 vehicles manufactured July 1, 2014, to October 14, 2014. In the affected vehicles, the abutting wedge, a component attached to the door jamb to make opening the door easier after a severe frontal impact, may have been installed incorrectly.
- Risk
- If a vehicle that has an incorrectly installed abutting wedge is involved in a severe frontal accident, a greater force may be necessary to open the doors, increasing the risk of injury.
- Remedy
- Sprinter will notify owners, and dealers will check the installation of the abutting wedge, correcting it as necessary, free of charge. The recall began in March 2015. Owners may contact Sprinter customer service at 1‑877‑762‑8267.
Recall number 15V082000 · Recall details
Engine and engine cooling: engine: diesel
- What is wrong
- Mercedes-Benz USA, LLC - DBA Sprinter (Mercedes) is recalling certain model year 2014-2015 Sprinter 2500, and Sprinter 3500 vehicles manufactured February 28, 2014, to November 21, 2014. In the affected vehicles, oil may leak from around the chain tensioner gasket area.
- Risk
- Leaking oil may drip onto a hot engine surface, increasing the risk of a fire. Additionally, the leaking oil may be a road hazard for other vehicles, increasing the risk of a crash.
- Remedy
- Mercedes will notify owners, and dealers will replace the chain tensioner gasket, free of charge. The recall began on December 19, 2014. Owners may contact Mercedes customer service at 1‑877‑762‑8267. Mercedes' number for this recall is 2014120003.
Recall number 14V764000 · Recall details
Technical service bulletins for the 2015 Mercedes Benz Sprinter 2500 37
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- ECall" Hermes Software Update
- Rear Wheel Speed Sensor (RV)
- Stop Sale for Pending Emission Modification
- Electrical system: software
- The "Commuter route" option is activated in the settings of the MBUX multimedia system (A26/17)
- Initial Notice
- MBUX multimedia system: Smartphone Integration (Apple CarPlay, Android Auto) not available
- MBUX multimedia system: Navigation and/ or Satellite Radio not selectable/not available
- Status of Parts Ordering
- Check Engine Light Illuminated with Stored Fault Code P008700 in ME Control Unit N3/34 and or P008A00 in...
See all 37 bulletins for the 2015 Mercedes Benz Sprinter 2500
What 2015 Mercedes Benz Sprinter 2500 owners say
Most recent owner complaints, unedited.
We rent this vehicle, and they hand-made installed additional seatbelt on the back of the van on top of a wooden structure, and they are renting this vehicle to others, claiming that it has 3 seating. This is a very big safety hazard.
Catastrophic engine failure one week after DEF warranty service following class action lawsuit.
The contact's employer owns a 2015 Mercedes-Benz Sprinter 2500. The contact stated that when the vehicle was started in the morning, there was a small puddle of fuel pooling under the fuel tank lid. The contact was not aware of any warning light being illuminated. The contact had taken the vehicle to an independent mechanic who diagnosed the vehicle and determined that the leak was from the fuel filler neck and the fuel filler neck needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to the federal safety agency Campaign Number: 17V092000 (Fuel System, Diesel). The manufacturer was informed of the failure and informed the contact that the vehicle was not included in the recall. The contact was transferred by the manufacturer to the federal safety agency Hotline. The failure mileage was approximately 180,000.
Technician detected a leak on the power steering cable on my Sprinter [XXX] that a previous recall for the same model year as mine but the VIN is not currently associated with the recall. The defect is apparently the same, however, I am required to pay the maintenance to fix it for $657 How can I get this to be covered or reimbursed by the recall? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
For about a year occasionally when I put my van in park it rolls away mostly within approx.5 seconds thankfully all the times this happened I was able to jump back in to hit the brake pedal. I told the dealer the problem about 1 month ago they looked into it and said they could not find any problem.Yesterday for the first time my van rolled out of park approx.3 minutes later and collided with my other vehicle.I was able to see this happen and the time it took to roll away in park do to the fact I have video surveillance.I am at this point putting a chock behind the tire til I can figure out what to do.
Two separate incidents where wheel speed sensors failed. One in June 2022; one in September 2023. This disables antilock braking (ABS), electronic stability control (ESC), forward collision warning (FCW), brake force distribution and cruise control. Almost all safety features are disabled. Previously a safety recall has been implemented for the 5 ton Mercedes Sprinter model (3500), for these same faulty wheel sensors. Service for these Sprinters is difficult to schedule when traveling with an upfitted Class B (Roadtrek) RV like ours. The sensors are covered for replacement with our 10-year extension warranty for the emissions system, but only after failing. This places the driver + occupant (s) at risk until an available service center can be found and an appointment scheduled. Please issue a safety recall so we can have our remaining 2 wheel speed sensors replaced prior to failure.
The contact owns a 2015 Mercedes-Benz Sprinter 2500. The contact stated while driving at various speeds, the vehicle jerked and lost motive power. The contact stated that the ABS and EMS warning lights were illuminated. The vehicle was diagnosed and repaired but continued to experience a failure. The manufacturer was informed of the failure and but offered no assistance. The failure mileage was approximately 124,000.
Takata recall: received notice approximately 6 months ago. San francisco dealer still does not have the parts to correct problem. I don't know if it is safe to drive the vehicle and no one can or is willing to give me that assurance. Should I not drive it?
The vehicle had a leak through the roof mounted rear A/C unit. This leak allows water into an area with electrical connections and onto passenger's. Only through a goodwill repair was this repair completed because my factory warranty is expired and my extended warranty won't cover such a repair.
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Questions about the 2015 Mercedes Benz Sprinter 2500
Is the 2015 Mercedes Benz Sprinter 2500 reliable?
Owners have filed 14 complaints about the 2015 Mercedes Benz Sprinter 2500, close to a typical Sprinter 2500 model year.
What is the 2015 Mercedes Benz Sprinter 2500 year score?
The 2015 Mercedes Benz Sprinter 2500 scores 74 out of 100 (average). The score compares it with the other model years of the Mercedes Benz Sprinter 2500: 75 is a typical year, 50 means twice the usual complaints, and serious complaints and recalls lower it.
What is the most common problem with the 2015 Mercedes Benz Sprinter 2500?
Airbags, with 2 complaints. Next is electrical (2).
How many recalls does the 2015 Mercedes Benz Sprinter 2500 have?
3 recalls, covering engine and engine cooling and structure.
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