2014 Mercedes Benz Sprinter 2500 problems

Filed Jul 14, 2025 · Electrical · 223,000 miles · CT

Odometer Fraud. The contact purchased a 2014 Mercedes-Benz Sprinter 2500. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 70,000 and at the time of registration, it was discovered that the mileage was 223,000.

Filed Jun 11, 2023 · Acceleration, Transmission · MT

The van won’t throttle when requested and will lose power going uphill. I can set the cruise at 70 but the van will only accelerate to 55 to 65. When going uphill it will drop all the way to 45 mph with no ability to accelerate. Mercedes in Missoula has looked at it and said it’s the way the new update “fixed” the limp mode and there is nothing wrong with it. Our personal mechanic has also concluded there is nothing wrong. We live in rural Montana and this is our main vehicle as we have a large family. It’s extremely scary to have a semi come screaming up behind you and not having anywhere to go.

Filed Feb 13, 2023 · AZ

Ever since I bought the vehicle, I have had to take it in usually multiple times a year to the dealership. Because water randomly dumps into the vehicle on the passengers from the roof AC unit.! On one occasion going down the highway at night it dumped water on a newborn baby in a car seat causing us to pull off onto the side of the highway at night in an emergency fashion. It has been into the dealership countless times for the same problem and has supposedly been fixed every time. but it has never truly been fixed and it’s still a problem. I am currently being told to just keep bringing it in every time it happens or year. The water then started seeping through the cracks in the air conditioner filling up the interior dome lights. And now is seeping out between the headliner, staining everything. I have been told things like there was a hole without caulking, there wasn’t a screen on the filter, they forgot a gasket, it was the rainwater, it was condensation buildup. The gasket can’t stand the Arizona sun. But Whatever issues may have been fixed. It never solved the problem It continues to be on going. I will send a picture of the last invoice to show it’s real, but I have folders of them.

Filed Aug 6, 2022 · Brakes · IL

Just at roughly 100,000 miles under-body brake lines rusted out at started leaking making the vehicle inoperable and unsafe to drive.

Filed Jun 7, 2022 · Engine · IA

Hanger for Diesel Particulate Filter cracked and cracked the DPF as well. Causing some exhaust to vent to cabin compartment. If one was to believe social media there are THOUSANDS of these and Mercedes chooses to look the other way. All the while charging more than $4,000 to repair. Dealer has confirmed. No engine lights.

Filed Nov 18, 2021 · Engine · 85,711 miles · CO

The contact owns a 2014 Mercedes-Benz Sprinter 2500. The contact stated that while her partner was driving at an unknown speed, a stop engine warning message illuminated on the instrument panel as oil leaked out of the engine. The engine had also begun to seize as her partner pulled the vehicle off to the side of the road. Due to the failure, the contact's partner had the vehicle towed to an independent mechanic who informed her partner that the chain tension was loose and that the engine needed to be replaced. Upon investigation, the contact linked the failure to the federal safety agency Campaign Number: 14V764000 (Engine and Engine Cooling). The manufacturer was notified of the failure and informed her that the VIN was not included in the recall. The contact had the engine replaced and the vehicle was repaired. The failure mileage was 85,711. Consumer also has a defective chain tensioner from the failed engine.

Filed Nov 18, 2021 · Fuel system · NY

Diesel fuel leaking from hose that goes into engine.

Filed Mar 25, 2021 · Acceleration, Engine · 24,000 miles · FL

My sprinter went into limp mode. Would not go over 10 miles per hour. Had it towed to a mercedes benz dealer. Replaced upstream and downstream sensors. The upstream nox sensor was malfunctioning. I recieved a letter for a recall with this problem. Mercedes benz does not recognize this repair as a fix. Please advised [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Filed Nov 25, 2020 · Acceleration, Brakes · 74,500 miles · NC

Recently three electronic braking assist lights have (anti-lock, esp, and anti-skid) have lit on my dashboard at random times. On at least two occasions the engine has accelerated without me touching the pedal.*dt*jb typically this is while the vehicle is in motion.

Filed Aug 28, 2018 · Airbags · CA

I have been waiting for the takata airbags to be replaced for over a year. I am working with fairfield mercedes (fairfield california) and still no parts. Is this true or am I being delayed by the dealer?