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2011-2016 Kenworth 963, Kenworth C500 and others recall: motor

Paccar Incorporated reported this safety recall on May 8, 2015. It covers about 104,807 vehicles.

vehicles affected
104,807
reported
May 8, 2015
owners notified
Sep 2, 2015
related complaints
1

Visibility: windshield wiper/washer: motor

What is wrong
PACCAR Incorporated (PACCAR) is recalling certain model year 2011-2016 Kenworth T270, T370, T440, T470, C500, C540, C550, T660, T800, W900, and 963 trucks manufactured November 1, 2010, to April 6, 2015. In the affected trucks, water may leak into the wiper motor.
Risk
As water leaks in, the wiper may cease to function on the 'intermittent' setting, reducing the driver's visibility and increasing the risk of a crash. Additionally, the water may cause corrosion which, over time, may result in an electrical short, increasing the risk of a fire.
Remedy
PACCAR is still developing and testing a remedy. The recall is expected to begin in July 2015. An interim letter was sent to owners on July 2, 2015. The recall began on September 2, 1015. Owners may contact Kenworth customer service at 1‑425‑828‑5000. PACCAR's number for this recall is 15KWF.

Recall number 15V271000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 1 complaints about visibility problems.

Questions about recall 15V271000

Is there a recall on the 2011-2016 Kenworth 963, Kenworth C500 and others motor?

Yes. Recall 15V271000, reported on May 8, 2015, covers about 104,807 vehicles.

What is the fix for recall 15V271000?

PACCAR is still developing and testing a remedy. The recall is expected to begin in July 2015. An interim letter was sent to owners on July 2, 2015. The recall began on September 2, 1015. Owners may contact Kenworth customer service at 1‑425‑828‑5000. PACCAR's number for this recall is 15KWF.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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