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2017-2018 Mercedes-Benz Metris recall: driveshaft

Daimler Vans USA, LLC reported this safety recall on July 29, 2018. It covers about 6 vehicles.

vehicles affected
6
reported
Jul 29, 2018
owners notified
Sep 28, 2018

Power train: driveline: driveshaft

What is wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2017-2018 Mercedes-Benz Metris vehicles. The drive shaft securing bolts may loosen at the automatic transmission flange.
Risk
If the bolts loosen and fall out, the driveshaft may separate causing a loss of drive, thereby increasing the risk of a crash.
Remedy
DVUSA will notify owners, and dealers will replace the transmission flange, securing bolts, and clean the shaft seal, free of charge. The recall began September 28, 2018. Owners may contact DVUSA customer service at 1‑877‑762‑8267.

Recall number 18V497000

Affected vehicles

Questions about recall 18V497000

Is there a recall on the 2017-2018 Mercedes-Benz Metris driveshaft?

Yes. Recall 18V497000, reported on July 29, 2018, covers about 6 vehicles.

What is the fix for recall 18V497000?

DVUSA will notify owners, and dealers will replace the transmission flange, securing bolts, and clean the shaft seal, free of charge. The recall began September 28, 2018. Owners may contact DVUSA customer service at 1‑877‑762‑8267.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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