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2010-2014 Toyota Prius and Toyota Prius V recall: hybrid propulsion system

Toyota Motor Engineering & Manufacturing reported this safety recall on October 4, 2018. It covers about 807,329 vehicles.

vehicles affected
807,329
reported
Oct 4, 2018
owners notified
Jan 22, 2019
related complaints
202

Hybrid propulsion system

What is wrong
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2014 Toyota Prius and 2012-2014 Toyota Prius V vehicles. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.
Risk
If the hybrid system shuts down unexpectedly, it can increase the risk of a crash.
Remedy
Toyota will notify owners, and dealers will update the software for the motor/generator control electronic control unit (ECU) and the hybrid control ECU as necessary, free of charge. The recall began January 22, 2019. Owners may contact Toyota customer service at 1‑888‑270‑9371. Toyota's number for this recall is J0V. Note: The software updates in this recall are needed even if the vehicle had the software previously updated under recalls 14V‑053 or 15V‑449.

Recall number 18V684000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 202 complaints about fuel system problems.

2011 Toyota Prius2012 Toyota Prius2013 Toyota Prius2014 Toyota Prius2012 Toyota Prius V2013 Toyota Prius V2014 Toyota Prius V

Questions about recall 18V684000

Is there a recall on the 2010-2014 Toyota Prius and Toyota Prius V hybrid propulsion system?

Yes. Recall 18V684000, reported on October 4, 2018, covers about 807,329 vehicles.

What is the fix for recall 18V684000?

Toyota will notify owners, and dealers will update the software for the motor/generator control electronic control unit (ECU) and the hybrid control ECU as necessary, free of charge. The recall began January 22, 2019. Owners may contact Toyota customer service at 1‑888‑270‑9371. Toyota's number for this recall is J0V. Note: The software updates in this recall are needed even if the vehicle had the software previously updated under recalls 14V‑053 or 15V‑449.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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