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2017-2018 Chrysler Pacifica Plug-In Hybrid recall: hybrid propulsion system

Chrysler (FCA Us LLC) reported this safety recall on October 19, 2018. It covers about 10,260 vehicles.

vehicles affected
10,260
reported
Oct 19, 2018
owners notified
Nov 15, 2018
related complaints
130

Hybrid propulsion system

What is wrong
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica Plug-in Hybrid Electric vehicles (PHEV). After the vehicle has been operating in PHEV propulsion mode, the gas-fueled engine may not restart properly resulting in unburned fuel entering the exhaust catalyst.
Risk
The improperly started engine could result in a loss of motive power increasing the risk of a crash or the unburned fuel in the catalyst may ignite increasing the risk of a fire.
Remedy
FCA will notify owners, and dealers will update the powertrain controller module software, and inspect and replace the catalytic converter as necessary, free of charge. The recall began November 15, 2018. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is U94.

Recall number 18V740000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 130 complaints about fuel system problems.

2017 Chrysler Pacifica Plug-In Hybrid2018 Chrysler Pacifica Plug-In Hybrid

Questions about recall 18V740000

Is there a recall on the 2017-2018 Chrysler Pacifica Plug-In Hybrid hybrid propulsion system?

Yes. Recall 18V740000, reported on October 19, 2018, covers about 10,260 vehicles.

What is the fix for recall 18V740000?

FCA will notify owners, and dealers will update the powertrain controller module software, and inspect and replace the catalytic converter as necessary, free of charge. The recall began November 15, 2018. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is U94.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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