Had check engine code p1c5e and vehicle would not charge. Dealership has confirmed that the lithium battery has failed and needs to be replaced. They communicated with Chrysler, opened a STAR case, and are in process of replacing the battery
2018 Chrysler Pacifica Plug-In Hybrid fuel system problems
93 complaints (41% of all complaints for this car). Typical mileage when it fails: 12,715.
- owner complaints
- 93
- of this car's complaints
- 41%
- typical mileage
- 12,715
- crashes
- 0
- recalls
- 3
Which part fails
- Inverter2
At what mileage
Complaints by mileage at the time of the problem.
0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+
Chrysler Pacifica Plug-In Hybrid fuel system problems in other years
Related recalls
Hybrid propulsion system
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2017-2018 Pacifica Plug-In Hybrid Electric (PHEV) vehicles that received a software update remedy under the federal safety agency recall number 22V‑077. The battery pack may cause a vehicle fire when parked, even with the ignition in the "Off" position.
- Risk
- A vehicle fire increases the risk of injury.
- Remedy
- Owners are advised not to charge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs will be performed free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 1, 2024. Owner notification letters were mailed December 12, 2024. Owners may contact FCA US LLC customer service at 1‑800‑853‑1403. FCA US LLC's number for this recall is 73B. Vehicles previously repaired under recall 22V‑077 will need to have the new remedy completed.
Recall number 24V536000 · Recall details
Hybrid propulsion system
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2017-2018 Pacifica Plug-In Hybrid Electric Vehicles (PHEV). A vehicle fire can occur when parked, even with the ignition in the "Off" position.
- Risk
- A vehicle fire increases the risk of injury.
- Remedy
- Owners are advised not to recharge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs will be performed free of charge. Interim letters, informing owners of the safety risk were mailed on February 25, 2022. Final owner notification letters were mailed October 6, 2022. Owners may contact FCA US LLC customer service at 1‑800‑853‑1403. FCA US LLC's number for this recall is Z11. This recall is superseded by the federal safety agency recall 24V‑538.
Recall number 22V077000 · Recall details
Hybrid propulsion system
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica Plug-in Hybrid Electric vehicles (PHEV). After the vehicle has been operating in PHEV propulsion mode, the gas-fueled engine may not restart properly resulting in unburned fuel entering the exhaust catalyst.
- Risk
- The improperly started engine could result in a loss of motive power increasing the risk of a crash or the unburned fuel in the catalyst may ignite increasing the risk of a fire.
- Remedy
- FCA will notify owners, and dealers will update the powertrain controller module software, and inspect and replace the catalytic converter as necessary, free of charge. The recall began November 15, 2018. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is U94.
Recall number 18V740000 · Recall details
What 2018 Chrysler Pacifica Plug-In Hybrid owners say
Most recent owner complaints, unedited.
The contact owns a 2018 Chrysler Pacifica Hybrid. The contact received notification of the federal safety agency Campaign Number: 24V536000 (HYBRID PROPULSION SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2018 Chrysler Pacifica Hybrid. The contact received notification of the federal safety agency Campaign Number: 24V536000 (Hybrid Propulsion System); however, the part to do the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2018 Chrysler Pacifica Hybrid. The contact received notification of the federal safety agency Campaign Number: 24V536000 (Hybrid Propulsion System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2018 Chrysler Pacifica Hybrid. The contact received notification of the federal safety agency Campaign Number: 24V536000 (HYBRID PROPULSION SYSTEM); however, the part to do the recall repair was unavailable. The manufacturer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2018 Chrysler Pacifica. The contact received a notification of the federal safety agency Campaign Number: 24V536000 (Hybrid Propulsion System); however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, the vehicle failed to accelerate while depressing the accelerator pedal. No warning light illuminated. The vehicle was taken to an unknown dealer, where unknown repairs were completed at the contact's expense. No further information was provided. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was unknown. Â VIN tool confirms parts not available.
The contact owns a 2018 Chrysler Pacifica Hybrid. The contact received notification of the federal safety agency Campaign Number: 24V536000 (Hybrid Propulsion System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2018 Chrysler Pacifica Hybrid. The contact received notification of the federal safety agency Campaign Number: 24V536000 (Hybrid Propulsion System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2018 Chrysler Pacifica Hybrid. The contact received notification of the federal safety agency Campaign Number: 24V536000 (Hybrid Propulsion System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2018 Chrysler Pacifica Hybrid. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The contact stated that the failure occurred immediately after the vehicle was repaired under the federal safety agency Campaign Number: 23V010000 (Electrical System, Hybrid Propulsion System). The vehicle was taken back to the dealer. The dealer requested that the vehicle be diagnosed and provided the cost for the diagnostic test. The contact declined to pay for a diagnostic test. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was 100,800.
Questions about the 2018 Chrysler Pacifica Plug-In Hybrid fuel system
Does the 2018 Chrysler Pacifica Plug-In Hybrid have fuel system problems?
Owners have filed 93 complaints about the fuel system of the 2018 Chrysler Pacifica Plug-In Hybrid, 41% of all its complaints, more than any other problem.
At what mileage do 2018 Chrysler Pacifica Plug-In Hybrid fuel system problems start?
The typical (median) mileage in owner complaints is 12,715 miles.
Was there a recall on the 2018 Chrysler Pacifica Plug-In Hybrid fuel system?
Yes, 3 recalls: 24V536000, 22V077000, 18V740000. Check your VIN to see if your car still needs the free repair.
What year does the Chrysler Pacifica Plug-In Hybrid have the most fuel system problems?
The Chrysler Pacifica Plug-In Hybrid model years with the most fuel system complaints are 2018 (93 complaints), 2017 (37 complaints) and 2022 (28 complaints).
Other 2018 Chrysler Pacifica Plug-In Hybrid problems
Electrical 84Engine 64Transmission 40Acceleration 13Driver assistance 10Brakes 8Steering 7Suspension 6Body 5Lights 4Seats 3Seat belts 1Visibility 1
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