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2017-2018 Chrysler Pacifica Plug-In Hybrid recall: hybrid propulsion system

Chrysler (FCA Us, LLC) reported this safety recall on February 11, 2022. It covers about 16,741 vehicles.

vehicles affected
16,741
reported
Feb 11, 2022
owners notified
Oct 6, 2022
related complaints
130

Hybrid propulsion system

What is wrong
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Pacifica Plug-In Hybrid Electric Vehicles (PHEV). A vehicle fire can occur when parked, even with the ignition in the "Off" position.
Risk
A vehicle fire increases the risk of injury.
Remedy
Owners are advised not to recharge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs will be performed free of charge. Interim letters, informing owners of the safety risk were mailed on February 25, 2022. Final owner notification letters were mailed October 6, 2022. Owners may contact FCA US LLC customer service at 1‑800‑853‑1403. FCA US LLC's number for this recall is Z11. This recall is superseded by the federal safety agency recall 24V‑538.

Recall number 22V077000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 130 complaints about fuel system problems.

2017 Chrysler Pacifica Plug-In Hybrid2018 Chrysler Pacifica Plug-In Hybrid

Questions about recall 22V077000

Is there a recall on the 2017-2018 Chrysler Pacifica Plug-In Hybrid hybrid propulsion system?

Yes. Recall 22V077000, reported on February 11, 2022, covers about 16,741 vehicles.

What is the fix for recall 22V077000?

Owners are advised not to recharge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs will be performed free of charge. Interim letters, informing owners of the safety risk were mailed on February 25, 2022. Final owner notification letters were mailed October 6, 2022. Owners may contact FCA US LLC customer service at 1‑800‑853‑1403. FCA US LLC's number for this recall is Z11. This recall is superseded by the federal safety agency recall 24V‑538.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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