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2018-2020 BMW 330I, BMW 530E and others recall: camera

BMW Of North America, LLC reported this safety recall on September 27, 2019. It covers about 257,473 vehicles.

vehicles affected
257,473
reported
Sep 27, 2019
owners notified
Nov 8, 2019
related complaints
85

Back over prevention: sensing system: camera

What is wrong
BMW of North America, LLC (BMW) is recalling certain 2018 540d, 2018-2020 530i, 530i xDrive, 540i, 540i xDrive, M550i xDrive, M5, 530e, 530e xDrive, X3 sDrive, X3 xDrive, X3 M40i, X3 M, and 2019-2020 X4 xDrive, X4 M40i, X4 M, X7 xDrive, X7 M50i, 740Li, 740Li xDrive, 750Li, 750Li xDrive, 8 Series Convertible and Coupe 840i, 840i xDrive, M850i xDrive, X5 sDrive, X5 xDrive, X5 M50i, X6 xDrive, X6 M50i, 330i, 330i xDrive, M340i, M340i xDrive, Z4 sDrive, Z4 M40i, 740Le xDrive and 745Le xDrive, 2018-2019 640i xDrive Gran Turismo and Rolls-Royce Phantom, 2019 M850i xDrive Gran Coupe and Rolls-Royce Cullinan and 2020 Toyota Supra vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Risk
The lack of an image in the back-up camera display increases the risk of a crash.
Remedy
BMW will notify owners, and dealers will update the back-up camera software, free of charge. The recall began November 8, 2019. Owners may contact BMW customer service at 1‑800‑525‑7417 or Rolls-Royce at 1‑877‑877‑3735. Toyota owners may contact Toyota customer service at 1‑888‑270‑9371.

Recall number 19V684000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 85 complaints about driver assistance problems.

2019 BMW 330I2020 BMW 330I2018 BMW 530E2019 BMW 530E2020 BMW 530E2018 BMW 530I2019 BMW 530I2020 BMW 530I2018 BMW 540D2018 BMW 540I2019 BMW 540I2020 BMW 540I

Questions about recall 19V684000

Is there a recall on the 2018-2020 BMW 330I, BMW 530E and others camera?

Yes. Recall 19V684000, reported on September 27, 2019, covers about 257,473 vehicles.

What is the fix for recall 19V684000?

BMW will notify owners, and dealers will update the back-up camera software, free of charge. The recall began November 8, 2019. Owners may contact BMW customer service at 1‑800‑525‑7417 or Rolls-Royce at 1‑877‑877‑3735. Toyota owners may contact Toyota customer service at 1‑888‑270‑9371.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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