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2018-2019 Mercedes-Benz Metris, Mercedes-Benz Sprinter 1500 and others recall: unknown or other

Daimler Vans USA, LLC reported this safety recall on October 2, 2019. It covers about 19 vehicles.

vehicles affected
19
reported
Oct 2, 2019
owners notified
Nov 15, 2019

Unknown or other

What is wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Sprinter and Metris vehicles. The vehicles left the reassembly plant without the final quality inspection of safety-relevant parts or bolt connections, resulting in possible unknown safety risks.
Risk
Failure to identify loose safety related parts can increase the risk of crash and injury.
Remedy
DVUSA will notify owners, and vehicles will be returned to the reassembly plant for comprehensive inspection and, if necessary, corrective action, free of charge. The recall began November 15, 2019. Owners may contact DVUSA customer service at 1‑877‑762‑8267. DVUSA's number for this recall is VSX566ZP25.

Recall number 19V693000

Affected vehicles

Questions about recall 19V693000

Is there a recall on the 2018-2019 Mercedes-Benz Metris, Mercedes-Benz Sprinter 1500 and others unknown or other?

Yes. Recall 19V693000, reported on October 2, 2019, covers about 19 vehicles.

What is the fix for recall 19V693000?

DVUSA will notify owners, and vehicles will be returned to the reassembly plant for comprehensive inspection and, if necessary, corrective action, free of charge. The recall began November 15, 2019. Owners may contact DVUSA customer service at 1‑877‑762‑8267. DVUSA's number for this recall is VSX566ZP25.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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