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2013-2019 E-One CHSH, E-One Cyclone II and others recall: starter assembly

E-One Incorporated reported this safety recall on October 14, 2019. It covers about 1,603 vehicles.

vehicles affected
1,603
reported
Oct 14, 2019
owners notified
Nov 15, 2019

Electrical system: starter assembly

What is wrong
E-One Incorporated (E-One) is recalling certain 2013-2019 Typhoon and Cyclone 2, 2013-2014 Cyclone 3, 2014-2019 Quest 2 and 2017 CHSH emergency vehicles equipped with a Cummins ISL, L9, ISX12, X12, ISX15, or X15 engine. The engines do not have a diode in the starter solenoid circuit to improve the longevity of the lock-out relay, resulting in accumulated damage over time.
Risk
The damaged starter lock-out relay may prevent the vehicle from starting, hindering personnel from responding to emergencies, increasing the risk of an injury.
Remedy
E-One will notify owners, and dealers will install a diode in the starter solenoid circuit and install a new starter lock-out relay, free of charge. The recall began November 15, 2019. Owners may contact E-One customer service at 1‑352‑861‑3612. Note: Vehicles previously repaired under recall 18V‑019 also need this recall remedy.

Recall number 19V730000

Affected vehicles

Questions about recall 19V730000

Is there a recall on the 2013-2019 E-One CHSH, E-One Cyclone II and others starter assembly?

Yes. Recall 19V730000, reported on October 14, 2019, covers about 1,603 vehicles.

What is the fix for recall 19V730000?

E-One will notify owners, and dealers will install a diode in the starter solenoid circuit and install a new starter lock-out relay, free of charge. The recall began November 15, 2019. Owners may contact E-One customer service at 1‑352‑861‑3612. Note: Vehicles previously repaired under recall 18V‑019 also need this recall remedy.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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