2017-2020 Chrysler Pacifica Plug-In Hybrid recall: interior/under dash
Chrysler (FCA Us LLC) reported this safety recall on June 9, 2020. It covers about 23,079 vehicles.
- vehicles affected
- 23,079
- reported
- Jun 9, 2020
- owners notified
- Jul 30, 2020
- related complaints
- 162
Electrical system: wiring: interior/under dash
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2017-2020 Pacifica Plug-in Hybrid Electric Vehicles ("PHEV"). The 12 volt isolator post located behind the driver's seat may develop high resistance.
- Risk
- A high resistance electrical connection may result in the connection overheating, increasing the risk of a fire with the vehicle on or off.
- Remedy
- FCA will conduct a voluntary safety recall on affected vehicles to increase the torque and install a waterproof gasket to the 12v isolator post, the post will also be inspected for signs of contamination. In the event the post is compromised, the 12v isolator post and associated cables will be replaced. Until the final remedy is available, customers should bring their vehicles to dealers for an interim inspection of this joint. The recall remedy is currently under development. FCA US LLC will notify owners, and dealers will perform an interim inspection of this joint. If the inspection indicates the joint is compromised, owners will receive a loaner vehicle, until a final remedy is developed. Interim notifications are expected to begin around June 22, 2020. The recall began July 30, 2020. Owners may contact FCA US LLC customer service at 1‑800‑853‑1403. FCA US LLC's number for this recall is W46. Note: Consumers are advised to exercise the following precautions until the vehicle has the final repair completed: do not park these vehicles inside of buildings or structures, or near other vehicles. Additionally, keep liquids out of the backseat area, including but not limited to beverages, wet items, umbrellas, or bottled liquids that may leak.
Recall number 20V334000
Affected vehicles
Owner complaints about the same problem
Owners of these vehicles have filed 162 complaints about electrical problems.
2017 Chrysler Pacifica Plug-In Hybrid2018 Chrysler Pacifica Plug-In Hybrid2019 Chrysler Pacifica Plug-In Hybrid2020 Chrysler Pacifica Plug-In Hybrid
Questions about recall 20V334000
Is there a recall on the 2017-2020 Chrysler Pacifica Plug-In Hybrid interior/under dash?
Yes. Recall 20V334000, reported on June 9, 2020, covers about 23,079 vehicles.
What is the fix for recall 20V334000?
FCA will conduct a voluntary safety recall on affected vehicles to increase the torque and install a waterproof gasket to the 12v isolator post, the post will also be inspected for signs of contamination. In the event the post is compromised, the 12v isolator post and associated cables will be replaced. Until the final remedy is available, customers should bring their vehicles to dealers for an interim inspection of this joint. The recall remedy is currently under development. FCA US LLC will notify owners, and dealers will perform an interim inspection of this joint. If the inspection indicates the joint is compromised, owners will receive a loaner vehicle, until a final remedy is developed. Interim notifications are expected to begin around June 22, 2020. The recall began July 30, 2020. Owners may contact FCA US LLC customer service at 1‑800‑853‑1403. FCA US LLC's number for this recall is W46. Note: Consumers are advised to exercise the following precautions until the vehicle has the final repair completed: do not park these vehicles inside of buildings or structures, or near other vehicles. Additionally, keep liquids out of the backseat area, including but not limited to beverages, wet items, umbrellas, or bottled liquids that may leak.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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