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2020-2021 Keystone Cougar recall: inverter

Keystone Rv Company reported this safety recall on October 30, 2020. It covers about 1,278 vehicles.

vehicles affected
1,278
reported
Oct 30, 2020
owners notified
Nov 18, 2020

Equipment: recreational vehicle/trailer: 120/240 vac electrical system: inverter

What is wrong
Keystone RV Company (Keystone) is recalling certain 2020-2021 Cougar trailers equipped with the Off the Grid (OTG) Solar package. The inverter may have been incorrectly wired, causing power to energize the shore power connection, when in use.
Risk
If the inverter is turned on, and energizes the shore power connection, it can increase the risk of injury.
Remedy
Keystone will notify owners, and dealers will test the function of the inverter and rewire it as needed, free of charge. The recall began November, 18, 2020. Owners may contact Keystone customer service at 1‑866‑425‑4369. Keystone's number for this recall is 20-389.

Recall number 20V670000

Affected vehicles

Questions about recall 20V670000

Is there a recall on the 2020-2021 Keystone Cougar inverter?

Yes. Recall 20V670000, reported on October 30, 2020, covers about 1,278 vehicles.

What is the fix for recall 20V670000?

Keystone will notify owners, and dealers will test the function of the inverter and rewire it as needed, free of charge. The recall began November, 18, 2020. Owners may contact Keystone customer service at 1‑866‑425‑4369. Keystone's number for this recall is 20-389.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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