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2019-2021 Keystone Outback recall: frame and members

Keystone Rv Company reported this safety recall on November 18, 2020. It covers about 1,296 vehicles.

vehicles affected
1,296
reported
Nov 18, 2020
owners notified
Dec 15, 2020
related complaints
3

Structure: frame and members

What is wrong
Keystone RV Company (Keystone) is recalling certain 2019-2021 Outback 335CG and 340BH recreational trailers. A section of the frame rail may have inadequate support where the draw bar is attached, allowing the frame rail to buckle.
Risk
A buckled frame may fail and increase the risk of a crash.
Remedy
Keystone will notify owners, and dealers will add reinforcement plates to the existing frame, free of charge. The recall began December 15, 2020. Owners may contact Keystone customer service at 1‑866‑425‑4369. Keystone's number for this recall is 20-391.

Recall number 20V715000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 3 complaints about body problems.

Questions about recall 20V715000

Is there a recall on the 2019-2021 Keystone Outback frame and members?

Yes. Recall 20V715000, reported on November 18, 2020, covers about 1,296 vehicles.

What is the fix for recall 20V715000?

Keystone will notify owners, and dealers will add reinforcement plates to the existing frame, free of charge. The recall began December 15, 2020. Owners may contact Keystone customer service at 1‑866‑425‑4369. Keystone's number for this recall is 20-391.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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