The recall was originally done by the selling dealer in February 21. We purchased the RV in February 21. The recall failed 6 months later. It was repaired by the frame manufacturer BAL while we were in Florida. The recall is failing AGAIN. This recall is inadequate. RV is no longer safe to tow. Keystone knows the recall repair is inadequate.
The worst 2021 Keystone Outback problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Body1
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Body1
Recalls 2
Structure: frame and members
- What is wrong
- Keystone RV Company (Keystone) is recalling certain 2019-2021 Outback 335CG and 340BH recreational trailers. A section of the frame rail may have inadequate support where the draw bar is attached, allowing the frame rail to buckle.
- Risk
- A buckled frame may fail and increase the risk of a crash.
- Remedy
- Keystone will notify owners, and dealers will add reinforcement plates to the existing frame, free of charge. The recall began December 15, 2020. Owners may contact Keystone customer service at 1‑866‑425‑4369. Keystone's number for this recall is 20-391.
Recall number 20V715000 · Recall details
Equipment: other: labels
- What is wrong
- Keystone RV Company (Keystone) is recalling certain 2021 Outback travel trailers. The Federal Identification Tag incorrectly states that the tire pressure should be 65 PSI, when the correct tire pressure is 80 PSI. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
- Risk
- The incorrect label may lead to unintentionally underinflating the tires, possibly causing their failure, increasing the risk of a crash.
- Remedy
- Keystone will notify owners, and dealers will replace the Federal Identification Tag, free of charge. The recall began August 25, 2020. Owners may contact Keystone customer service at 1‑866‑425‑4369. Keystone's number for this recall is 20-384.
Recall number 20V491000 · Recall details
Technical service bulletins for the 2021 Keystone Outback 1
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
What 2021 Keystone Outback owners say
Most recent owner complaints, unedited.
Compare the 2021 Keystone Outback
Other model years
20022003200420052006200720092010201120132014201620172019202120222023
Questions about the 2021 Keystone Outback
Is the 2021 Keystone Outback reliable?
Owners have filed 1 complaint about the 2021 Keystone Outback, fewer than a typical Outback model year.
What is the most common problem with the 2021 Keystone Outback?
Body and structure, with 1 complaint.
How many recalls does the 2021 Keystone Outback have?
2 recalls, covering structure and equipment.
Was there a recall on the 2021 Keystone Outback body?
Yes, 1 recall: 20V715000. Check your VIN to see if your car still needs the free repair.
VIN decoder
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