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2004 Keystone Outback problems

The most common problem on the 2004 Keystone Outback is suspension. It has 1.5 times the complaints of a typical Outback model year.

Typical year1.5x the typical complaints
Owner complaints
3
Recalls
2
Service bulletins
1
Worst area
Suspension

The worst 2004 Keystone Outback problems

Ranked by number of owner complaints. Mileage and cost come from what owners wrote.

  • Suspension
    2
  • Tires
    1
  • Wheels
    1

Problems by type

Tap a problem to see which part fails, at what mileage and in which other years.

  • Suspension
    2
  • Tires
    1
  • Wheels
    1

Recalls 2

EquipmentReported November 22, 2017 · 1,205,997 vehicles affected
What is wrong
Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit:
Risk
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy
Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1‑574‑535‑2100, or Kidde customer service toll-free at 1‑855‑262‑3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.

Recall number 17V755000 · Recall details

Equipment: recreational vehicle/trailerReported July 17, 2008 · 161,250 vehicles affected
What is wrong
Keystone is recalling 161,250 my 2004-2007 fifth wheel and travel trailers equipped with a two-door refrigerator manufactured by the dometic corporation. The refrigerator may have a defect in the boiler tube. Pressurized coolant solution could be released into an area where an ignition source (gas flame) is present.
Risk
If this solution is exposed to an ignition source under certain specific circumstances, it can result in a vehicle fire.
Remedy
Keystone is working with dometic to repair these refrigerators (please see 08e032). Dometic will repair these refrigerators by installing a secondary burn housing, a thermal fuse, and a melt fuse free of charge. Dometic has retained stericycle inc. To manage this campaign. Stericycle will assist the owner in locating dealerships or service centers and will provide assistance with scheduling of appointments. Owners may contact dometic/stericycle at 1‑888‑446‑5157 or keystone at 1‑866‑425‑4369.

Recall number 08V325000 · Recall details

See all 2 recalls for the 2004 Keystone Outback

Defect investigations

Wheel separationsOpened November 23, 2004, closed December 30, 2005

On june 20, 2005, keystone rv notified odi of keystone's intention to conduct safety campaign 05v‑309 to address 2,668 vehicles consisting of 1,677 my 2004 montana, 550 my 2004 everest, and 441 my 2005 everest vehicles equipped with aluminum wheels.this campaign proposes to remove the wheels, inspect the wheel ends for indications of prior loosening and/or other damage, remove paint and other contaminants from the wheel mounting interface, and educate the owner about the importance of checking the torque of the wheel mounting nuts as prescribed in keystone's owner's manual.on september 20, 2005 keystone distributed wheel end servicing information in dvd format to 114,618 owners of non-campaigned vehicles manufactured between may 1, 2003 and sept 1, 2005. Although keystone has indicated that they have improved the quality and consistency of the wheel nut installation and torquing, odi is concerned that the need for frequent retorque may be indicative that other currently-unaddressed factors may be involved.odi will close this investigation but continue to closely monitor the wheel separation issue at keystone rv.

EA04032

Technical service bulletins for the 2004 Keystone Outback 1

Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.

What 2004 Keystone Outback owners say

Most recent owner complaints, unedited.

Filed Jul 25, 2008 · Suspension · VA · crash

We were pulling our 29 ft. Travel trailer north on hwy 75 near jasper, fl., when suddenly it started to fishtail. We tried to control the swaying, but it increased until the camper was moving our car and carried us off the road. The camper completely collapsed even though we did not roll. We were traveling on a straight road and did not make any lane changes or sudden moves to start the swaying. It just started and increased. We believe the axle broke or sway bar. The design of this camper added to the increased sway and probably LED to the collapsing.

Filed Sep 24, 2007 · Tires · PA

Tl*the contact owns a 2004 keystone outback rv. The tire brand is duro, hwa-fong rubber industrial company ltd is the manufacturer. The tire size was t115/70d15. 25rss is the model number. The rv doesn't have a motor. The contact observed that the tread is separating on all 4 of his tires, the front passenger and driver and the rear driver and passenger tires. The estimated cost to replace them is $300 per tire. These are the original tires when the rv was purchased. The dealer advised the owner to speak with the tire manufacturer. The manufacturer advised him to email photos of the tires and they would compensate him for half of the cost. The contact wants the manufacturer to reimburse him for 4 new tires, including the spare. The current approximate tire mileage was 850 and the failure mileage was 450. Updated 10.09.07.

Filed May 24, 2006 · Suspension, Wheels · 3,000 miles · MI

I purchased an outback trailer from keystone rv in 2004 and it currently has 3000 miles on it. I recently noticed that the tires on the driver side have started to crack, and during the tire replacement the mechanic noticed that the hubs are loose on both axles on the driver side. I then took the trailer to general rv in mount clemens, michigan for repair and they confirmed that the hubs are both loose due to a lack of cotter pins that hold the castle nut on to the trailer on both hubs. The hubs have never been serviced by removal only by adding grease through the zerk fittings. The dealers mechanic could not find any indication of the cotter pins inside the hubs. So, one can only assume that they did not ever add the cotter pins to the assembly. The castle nut had vibrated nearly off the spindle on both wheels on the driver side. The trailer has dual axles from al-ko kober corporation. I tend to believe that this could lead to serious complications on the road, and should be investigated further. Thank you for your time jeffery k plamp.

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Questions about the 2004 Keystone Outback

Is the 2004 Keystone Outback reliable?

Owners have filed 3 complaints about the 2004 Keystone Outback, 1.5 times a typical Outback model year.

What is the most common problem with the 2004 Keystone Outback?

Suspension, with 2 complaints. Next is tires (1).

How many recalls does the 2004 Keystone Outback have?

2 recalls, covering equipment.

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