Failed frame recall repair completed by Meyer’s. Was repaired, but not correctly cause the frame to buckle. I have had ZERO luck trying to get this resolved myself since March!
The worst 2019 Keystone Outback problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Body2
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Body2
Recalls 2
Structure: frame and members
- What is wrong
- Keystone RV Company (Keystone) is recalling certain 2019-2021 Outback 335CG and 340BH recreational trailers. A section of the frame rail may have inadequate support where the draw bar is attached, allowing the frame rail to buckle.
- Risk
- A buckled frame may fail and increase the risk of a crash.
- Remedy
- Keystone will notify owners, and dealers will add reinforcement plates to the existing frame, free of charge. The recall began December 15, 2020. Owners may contact Keystone customer service at 1‑866‑425‑4369. Keystone's number for this recall is 20-391.
Recall number 20V715000 · Recall details
Power train: axle hubs
- What is wrong
- Keystone RV Company (Keystone) is recalling certain 2019 Keystone Cougar, Outback, Passport, Springdale, Bullet and Hideout recreational trailers and 2019 Dutchmen Aerolite and Atlas recreational trailers. The inner hub bearings of the axles may not have been sufficiently greased, which can cause the bearings to overheat and fail.
- Risk
- If the bearings overheat, the hub may fail, affecting handling and increasing the risk of a crash.
- Remedy
- Keystone will notify owners, and dealers will inspect and repair the hubs and bearings, as necessary, free of charge. The recall began January 16, 2019. Owners may contact Keystone customer service at 1‑866‑425‑4369. Keystone's number for this recall is 18-340.
Recall number 18V843000 · Recall details
Technical service bulletins for the 2019 Keystone Outback 5
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
What 2019 Keystone Outback owners say
Most recent owner complaints, unedited.
The contact owns a 2019 Keystone Outback travel trailer. The contact stated that after driving over a bump in the road at approximately 50 MPH, the driver was informed by another motorist that the front-end of the trailer appeared to be extremely low to the ground. After stopping and inspecting the trailer, it was discovered that the subframe of the trailer had buckled causing the front-end to lower. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The contact was informed that the vehicle was not included in the federal safety agency Campaign Number: 20V715000 (Structure). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 9,000.
Compare the 2019 Keystone Outback
Other model years
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Questions about the 2019 Keystone Outback
Is the 2019 Keystone Outback reliable?
Owners have filed 2 complaints about the 2019 Keystone Outback, close to a typical Outback model year.
What is the most common problem with the 2019 Keystone Outback?
Body and structure, with 2 complaints.
How many recalls does the 2019 Keystone Outback have?
2 recalls, covering structure and power train.
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