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2010-2013 Buick Lacrosse, Buick Regal and others recall: rear

General Motors, LLC reported this safety recall on December 21, 2020. It covers about 220,006 vehicles.

vehicles affected
220,006
reported
Dec 21, 2020
owners notified
Aug 19, 2021
related complaints
177

Suspension: rear

What is wrong
General Motors, LLC (GM) is recalling certain 2012-2013 Buick Regal, 2013 Chevrolet Malibu, and 2010-2013 Buick Lacrosse vehicles sold or ever registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. These vehicles may have rear toe links that received excessive electrocoating (e-coat) corrosion protection, which could cause the e-coat to become brittle and break away when contacted by road debris. Over time, the e-coat may chip away, exposing the metal toe link and making it more susceptible to corrosion. Corrosion may eventually cause the toe link to thin and ultimately to fracture.
Risk
A rear toe link fracture may reduce the driver's ability to control the vehicle, increasing the risk of a crash.
Remedy
GM will notify owners, and dealers will replace the rear suspension toe links and adjuster fasteners free of charge. Parts are not currently available. Owners were mailed an interim notification on January 27, 2021, and April 15, 2021. A third notification was mailed on August 19, 201. Owners may contact Buick customer service at 1‑800‑521‑7300 or Chevrolet customer service at 1‑800‑222‑1020. GM's number for this recall is N202308930.

Recall number 20V764000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 177 complaints about suspension problems.

2010 Buick Lacrosse2011 Buick Lacrosse2012 Buick Lacrosse2013 Buick Lacrosse2012 Buick Regal2013 Buick Regal2013 Chevrolet Malibu

Questions about recall 20V764000

Is there a recall on the 2010-2013 Buick Lacrosse, Buick Regal and others rear?

Yes. Recall 20V764000, reported on December 21, 2020, covers about 220,006 vehicles.

What is the fix for recall 20V764000?

GM will notify owners, and dealers will replace the rear suspension toe links and adjuster fasteners free of charge. Parts are not currently available. Owners were mailed an interim notification on January 27, 2021, and April 15, 2021. A third notification was mailed on August 19, 201. Owners may contact Buick customer service at 1‑800‑521‑7300 or Chevrolet customer service at 1‑800‑222‑1020. GM's number for this recall is N202308930.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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