Check a VIN

2019-2020 Freightliner Sprinter 1500, Freightliner Sprinter 2500 and others recall: camera

Daimler Vans USA, LLC reported this safety recall on February 17, 2021. It covers about 198 vehicles.

vehicles affected
198
reported
Feb 17, 2021
owners notified
Mar 5, 2021
related complaints
45

Back over prevention: sensing system: camera

What is wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles equipped with the multimedia system "Connect 5" and a rearview camera. The rearview image may not display within 2 seconds from the start of the backing event. In addition, the rearview image may be obscured or covered by the visual display of the Emergency Call (eCall) pop-up window if the eCall system is activated while the reverse gear is engaged. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk
A delayed or obstructed rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy
DVUSA will notify owners, and dealers will perform a software update on the vehicles, free of charge. The recall began March 5, 2021. Owners may contact DVUSA customer service at 1‑877‑762‑8267. DVUSA's number for this recall is VS3RUECON.

Recall number 21V077000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 45 complaints about driver assistance problems.

2019 Freightliner Sprinter 15002020 Freightliner Sprinter 15002019 Freightliner Sprinter 25002020 Freightliner Sprinter 25002019 Freightliner Sprinter 35002020 Freightliner Sprinter 35002019 Freightliner Sprinter 45002020 Freightliner Sprinter 45002019 Mercedes-Benz Sprinter 15002020 Mercedes-Benz Sprinter 15002019 Mercedes-Benz Sprinter 25002020 Mercedes-Benz Sprinter 2500

Questions about recall 21V077000

Is there a recall on the 2019-2020 Freightliner Sprinter 1500, Freightliner Sprinter 2500 and others camera?

Yes. Recall 21V077000, reported on February 17, 2021, covers about 198 vehicles.

What is the fix for recall 21V077000?

DVUSA will notify owners, and dealers will perform a software update on the vehicles, free of charge. The recall began March 5, 2021. Owners may contact DVUSA customer service at 1‑877‑762‑8267. DVUSA's number for this recall is VS3RUECON.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

VIN decoder

See the problems and recalls for an exact car

Buying a used Freightliner Sprinter 1500?

Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.

Check its history